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    Cruger Contracting

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    6 months ago

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    Ask the Community - Cruger Contracting

    How do I get started working with Cruger Contracting?

    Contact James at +1 (845) 505-1144. Provide your project details and photos if available. We'll schedule a consultation to discuss your vision, assess your space, and provide recommendations. James is very responsive and conscientious, arriving when… Read more

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    JW Smith Paving

    JW Smith Paving

    (11 reviews)

    I would not recommend them at all. Just like another customer said, the younger generation took…read moreover and the work/work ethics are not the same as years ago any more. 6 years ago, Tom Sr. was in charge. They did a beautiful job sealcoating my driveway with all cracks carefully filled with hot tar. Since then, they bait-switched on me twice. First time they switched the oil sealer with hot tar filling to a latex sealer job. Later, Jr. told me that was his cousin and he's no longer there. Jr. said he would make it right for me if I would hire them again. But Jr. did the same thing to me this year. He sent another cousin over to do the job. This cousin, wearing another company's uniform, said no one told him that he needed to do hot tar crack filling. He got Jr. on the phone. When I confronted Jr. that not only we had agreed earlier about the sealcoating and hot tar filling and the price, but also his office confirmed all this with him, then reiterated to me item by item, which included hot tar filling of the cracks. Jr. said that it was the secretary's misunderstanding /miscommunication! So, the cousin did latex coating of the driveway and cracks. Besides, they didn't do a neat job either. Some part of the driveway edge was not seal coated and the grass on both sides of the driveway was black. Moreover, they tied the yellow ribbon on my fully loaded garbage can which I put outside for next morning's collection. I had to go out in the middle of the night to untie the ribbon and tied the ribbon to something else. I would not go back to them ever again, and would advise if you consider hire them, put things down in writing, don't trust what they say.

    I wanted my driveway completely ripped up and redone from the base up. Tom came out in a very…read moretimely manor to give me an estimate. He gave me a more-than-competitive quote that was good for 30 days with a scope that was beyond what I anticipated. I have very wet ground. They pulled up my existing driveway and rolled in new Item 4. They allowed it to sit long enough to firm up before returning to re-roll the low spots with more Item 4 and put down asphalt. They applied a generous layer of both for an amazing final product. They graded everything appropriately and were incredibly efficient. The only reason I left off a star is because of the communication. I had to call to find out when they were coming for the tear out and had to call again to get the date that they were coming back for asphalt. I was on their calendar but no one reached out to tell me dates. That was up to me. I would 100% recommend them for their work and efficiency.

    Vargas Outdoor Comfort

    Vargas Outdoor Comfort

    (1 review)

    A little less than five years ago, we hired this contractor to install what was approximately a…read more10x12 patio along with two small retaining walls. One wall was roughly 4-5 feet long, and the other was an L-shape with sides approximately 4 and 5 feet long. During the installation, they struck or broke one of our water lines, causing significant flooding in the excavation area. They immediately denied responsibility and claimed the line must have already been damaged from excavation work done decades earlier when a concrete slab was originally poured for the basement apartment entrance. That explanation never made sense to us. The ground had not been disturbed in at least 20 years, had a concrete slab over it the entire time, and we had owned the home for several years without any signs of a water line leak. We have a convertible jet pump system, and there had never been any loss of prime, short cycling, or any indication of underground leakage prior to their excavation work. As the flooding continued during the project, they insisted the water must have been coming from another leak somewhere on our property, despite not being able to locate one. We repeatedly explained beforehand that we have a high water table and occasionally had groundwater issues in the basement. Once they broke open the slab and excavated the area, it created an easier escape path for groundwater, which is why water was pushing up through the excavation. Eventually, one of their lead workers privately admitted to me that he thought we were probably correct after they investigated further and could not identify a leak source along the water line itself. Despite this, we ended up absorbing the cost of the damaged line and were then charged approximately $6,000-$7,000 extra for additional stone, drainage tile, and excavation work to address the groundwater issue. In hindsight, that drainage work actually confirmed what we had been saying all along because after the deeper drainage system was installed, our basement water problems improved significantly. While the drainage ultimately helped the property, we do not believe the additional charges were reasonable considering the issue was triggered by their excavation and the amount charged did not appear proportional to the actual labor and materials involved. We were promised what I believe was a five-year warranty on the work. However, we had to call them back multiple times within the first couple years because sections of the patio settled and sank. Most recently, one of the retaining walls has begun collapsing inward from soil pressure behind it. Getting the owner to respond was difficult. He repeatedly failed to show up when promised, and once he finally came out, he initially claimed the patio was already "six or seven years old" and out of warranty. When my mother-in-law corrected him and pointed out the work was less than five years old, he immediately changed his explanation and said the warranty did not apply because of the prior water issues and because they had already come back a couple times before. That reasoning made no sense to us. The drainage conditions were known during the original project, they accepted the work, performed the drainage modifications themselves, and still provided a warranty afterward. If the drainage or installation was inadequate, that reflects on the original workmanship. A warranty should not suddenly become void because the contractor previously attempted repairs on the same failing project. He then claimed he had supposedly left extra retaining wall block for us after the install, which I specifically remember was not true because I had previously asked about the leftover material and was told it was being returned for credit. Eventually, after additional delays, he admitted he could not find any matching block and then quoted another several hundred to a thousand dollars to repair the failing wall. At that point, we decided we were done dealing with the situation and will be hiring another contractor to correct the issues properly. Overall, our experience was extremely frustrating. The work required repeated repairs, responsibility was consistently avoided, communication was poor, and the warranty only seemed valid until it became inconvenient to honor. Based on our experience, I would strongly recommend that anyone considering similar work make sure all drainage concerns, warranty terms, and repair responsibilities are documented very clearly in writing before proceeding.

    From the owner: The company you trust experienced and honestly read more

    Cruger Contracting - landscaping - Updated May 2026

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