The Cruise America in the Everett , Wa location, we rented a 35ft cruiser. We were completely taken in. We rented this so we could take a trip back east with my 90 yr old mother. First, we were never offered a rig for handicapp, once we started down the road, we got as far as Mt before we broke down. Tire blow out, a stop at the Butte, Mt dealership resulted in major repairs. We couldn't get the door opened from inside the trailer, no windshield fluid, changed out wipes, put In fuses, replaced gas cap that was stripped, tacked up wall in bathroom. I asked if I could replace our rig for one that worked from their lot, and I could, but I would need to rerent another rig. Subsequently as we went on our trip, we had 3 blown tires, due to dry rot, replaced air filter in engine-due to bugs, dirt, dust and grime. Last blow resulted in getting stuck on the drivers side of freeway, for 4hrs, at least, with 18 wheelers barreling down rode, leaving us swaying inside the trailer. C.A. refused to call a tow off road, until the person to change tire came and told them we needed to get off the road, that took another 2 hrs. We had to extend our trip due to these and many other issues. The Everett, Wa manager could cate less. All this occured in 2019. I have since been connected by C.A., they will reimburse $275., we paid almost $5000. to rent a rig that was suppose to work and safely carry passengers. I have come to find out, if you read your contract, C.A. is not responsible. We are, because we rented it. Beware, there are good places and not so good places to rent C.A., but, read the fine print, you inspect vehicle on lot, request test drive- for front end alignment issues. Don' t believe everything that's told to you. And you will not get good service out of Everett, Wa. read more