came here to pickup a car, i then had to search around the whole building to find the persons to…read moreget me the car i already paid for. sending me in different directions and waiting periods of time. on top of attitudes being towards me.

The employees and the customer service was excellent, Jordan and Chelsea were definitely so nice…read moreand very helpful making sure everything was great, this location is very busy like most of the locations but they still get the job done regardless, I definitely don't mind renting from this location again if I'm ever in the area again.

Great experience! Mason was awesome and helped me thru the entire process getting the perfect…read morerental car and helped me returning the vehicle too. Will definitely be coming back when needed, thank you!!

My wife and a close family friend went to pick up their reserved van. They not only didn't have it…read morethere, but when they finally got it, the van was disgusting. It wasn't fueled. And the lady was very rude to my wife and our friend. Avoid this dump and go to another location.

I've been coming to this location now for about 4 years. The staff is extra professional and…read morepolite. I prefer renting local vs the SeaTac airport rental center( poor service and execution) If you have to wait a bit it's not due to the reps on duty. They have less staff available in the early morning when the returns come in. So I was told. I won't go anywhere else. I'm an Emerald rewards member so that's incentive to rent from them.

The South Tacoma location advised me, 15 minutes before I was to pick up a car, that my confirmed…read morereservation meant nothing as they had no cars available, except 16 passenger vans. This basically left me stranded as my own car was going into the shop that morning. Confirming a reservation for nonexistent cars is simply incompetence. I did drive by their lot at the time of my reservation, while on the way to the shop where my car was to be checked, and observed MANY cars inside their fenced area but was told these vehicles were just not available.

10+ stars, I had an experience with these lovely folks today, I hit a huge snag in papers, and they…read morewere AMAZING to me. They bent over backward to work with me and find a solution that worked to get the issue fixed. Will forever recommend them from now on.

From the owner: A Auto Rental & Sales has been in business since 1991. We are a family business. If you are looking…read morefor a low-cost rental car or to purchase a personal vehicle, we can take care of those needs today. Do you need to rent a car? We specialize in low-cost rentals. If you have a valid driver's license, we will let you rent it. You must be 16 years or older. Call us today!

Easy experience friendly staff. Showed up needed a car within five minutes. I had it. It was clean…read moreand everything was perfect.

DO NOT RECOMMEND. I rented a car here for my girlfriend 2 weeks in a row so she could get back and…read moreforth to work while we were shopping for a new car(her old car died). The first week everything was fine, I booked online and was charged exactly what I paid when I booked. The second week I booked online again and everything seemed to be fine. Two days later, when checking my bank account I realized I was charged an extra $64??? I went back this morning to get an explanation and the owner told me it was for an additional driver? I never drove the car either week, just paid for it. He stated that the previous weeks rental I was given a "freebie" on the additional driver. I told him that was confusing and he agreed, but did not refund me or offer me a credit. Overall a very confusing and poor experience particularly regarding one person paying for a rental for someone else to drive. I would've rented another car from them this weekend and possibly the next depending on how the car search goes, but I will now be going elsewhere. The owner was also not the most friendly guy I've met in a customer service orientated business. Be careful what you sign and read the fine print!

Worst experience. Pre-paid for a vehicle to be picked up at 12pm. They call us at 11:50am to let us…read moreknow there's no car available right now, they said they would have a car ready for us by 3pm. By 3:30pm they didn't call back, so we called. They said there was still no car and that they would call back by 4. They did not call back again. By 5pm, we checked the hours and it said they were closed FOR THE WHOLE WEEKEND. They didn't even call back to update us about anything. Absolutely do not rent from here. (I rarely make bad reviews but this was so traumatizing bc we are not from this state and don't know our way around here) we were left with no car for this vacation. Thankfully we were able to get a hold of an outside hertz customer service line and they were able to refund us.

DO NOT RENT FROM HERE! Rental pick up reservation was 4pm on a Friday. They had given the vehicle I…read morereserved (an SUV) to someone else. My options were: pay extra for an upgraded vehicle, wait for them to clean another vehicle (they close at 5pm and had sent the cleaner home at 4pm), or take a less expensive vehicle (basic 4 door) with no refund/discount. Fine. I rented the 4 door. It was a tin can but whatever. Gas gauge was at 3/4 tank, and I returned the rental after fueling to 3/4 a tank. I just looked at my emailed receipt. They charged me an additional $23 for refueling!! I called Hertz to complain and request refund. Their process to debate a refuel charge, requires you to email your gas receipt to a specific email address. They have a whole "press XX for refuel dispute". WHAT A RACKET!

10 days ago I hit a pothole that was covered in water, so I had no idea how deep it was. As a…read moreresult the wheel well loosened and was scraping against my tire. I immediately made an appointment to take my car in to RJ's. The fix would be simple, but I was also sick of my car constantly scraping, so I spoke to the owner, Reggie, and he said that he could order replacement stats and springs, and could raise my lowered ride to factory specifications and it would be about $600. Well? That was fine. Reggie then called me back a few hours later and asked if I would like to save some money by getting used parts from a reliable supplier. I told him that if the parts were good, to go for it. Got the car back today, here's what happened: 1. Car got raised as promised, and my visibility is better. I hit potholes on the way home and didn't scrape once. 2. My car used to "bounce" at 22-28 MPH - that got fixed. 3. They detailed my car so it was nice and shiny. Last but not least? Due to Reggie's looking around for high quality used parts, he saved me $200. You can't get better service than that!

I stopped by for a collision estimate after backing into our own vehicle in our driveway. I know,…read moreugh! I dreaded the cost and more so dreaded the idea of an increase in our policy for the following year. So I played with the idea of paying out of pocket since I would in essence save money by avoiding the policy increase. I checked a few places of course, just to get a ballpark idea of what I will potentially be paying for. One place quoted around $5-6K--yikes! The gentleman didn't even lift my vehicle's hood up to properly inspect internal damage! Next was another shop downtown. And while the shop owner was actually thorough in inspecting the damages, he failed to deliver two estimates as promised. Last stop, but certainly not the least every expectation is Reggie at RJ's Auto Rebuild. RJ's is actually my neighborhood auto rebuild. Although the closure of the WA-7 has been a pain, I am actually thankful for the detour. Because of it, I pass by there every day on my way home from work. In passing, I am able to judge their popularity by the amount of cars at the shop, several before & after work, and the time frame of their labor. I like what I see, so why not, right? So I meet Reggie and I ask for an estimate. I was honest with the accident down to my plans of paying out of pocket and the reasons why. In return, I felt he was honest, too. I watched him investigate the damages, checked underneath the hood, even noticed the progressive damage to the drivers door, etc. I'm pretty happy he's been more thorough than the other two shops. We discuss the parts (OEM vs. reconditioned vs aftermarket) and numbers inside, and I politely tell him I'd like to shop around some more and compare prices. He kindly encouraged that I did and off I went! But here's why I came back and here's why I highly encourage you to see Reggie for all your auto rebuild needs: Reggie from the git go was honest. Honesty is hard to find, especially in the automotive department. He was also easy to talk to, answered all my questions and was never at any point rude or pushy. Now, for the quality of his shops work--AMAZING. I am beyond pleased and my car literally looks brand new. He had even washed my car (and it was really, really dirty)--inside and out! How can you beat that final touch? Integrity at best! The best bonus, he worked with me on the costs and kept his word and honored his estimate. Thanks again, Reggie!!

Everyone was professional and helpful! The entire transaction went smoothly. I wasn't hard sold…read moreon the upgrades. I rented because my car blew a head gasket which turned into an engine swap and I had to modify the rental a few times as I needed it longer, the people made it so easy. Customer service and smiles with genuine good people. My car insurance agent said this s where he'd send his mom so that's as high a recommendation as possible.

I have used this enterprise multiple times... it took over 30 minutes after my pick up time to get…read moreinto a car. That was a bit of an inconvenience, but it happens. I was told they don't provide rides either. After leaving and arriving at my destination I looked at the agreement that was sent to me and was charged $300 as a hold instead of the $200 I was told. I tried to call the store and no one answered, it just rang. While in the middle of the rental week an alert came on the car that it needed its oil changed now. I called the store and was told yes it needs to be done now, but I can call the local enterprise to see if they could switch me out but he couldn't do that for me I needed to look up the number and do it myself. They didn't have a car and I had to take the car in myself and get the oil changed. Now you might be wondering, Tricia why 3 stars? Because when I took the car back to the store Oscar asked how my rental was. He listened and took me back inside the store to talk to Alicia. Who again listened. Did they argue? Did they say I was wrong? No. They listened and wanted to know how they can make it right. Alicia looked up my agreement and saw I was incorrectly charged. When I was leaving I was asked if I needed a ride because shockingly they provide that service if you're within a certain radius, I apparently am. Was it a great experience? No. Did Oscar and Alicia change my mind about never using this store again? Absolutely. So, thank you Oscar and Alicia.

Needed a rental car and got it fast cheap and affordable thank you very much down there Crystal at…read moreBudget in Avis rental cars in Lakewood very helpful and knowledgeable about the whole process couldn't ask for a better experience

The service representative that was working today 5/20/24 at 2:30pm in the Lakewood, WA store was…read morevery unprofessional, unpleasant, & not helpful AT ALL. I asked her if Budget had a discount for military and the service rep said "only online", I asked her what a "mystery vehicle" was and she proceeded to tell me it was "whatever vehicle she picked for us". Upon arrival she informed us that the ONLY vehicle she had available for us to rent was a "Suburban". So I proceeded to ask the service rep if I pick "mystery vehicle" online and the only vehicle you have is this Suburban I'd get it for the mystery vehicle price correct? The service rep proceeded to argue with me telling me "No it is considered an L class vehicle therefore it's $780.00 for the 2 weeks or nothing at all" telling my husband and I that we can go to Enterprise right down the road. So after her nasty unpleasant attitude we came to enterprise in Lakewood and got a vehicle for 1 week for $330. So thank you for saving us money with your unprofessional ass. We will NEVER attempt Budget again. -We needed a vehicle for 2 weeks.

We had such a great experience buying our travel trailer at Baydo's. We had been searching for our…read morefirst RV for a couple months and had been to most dealerships in the Portland, Tacoma, and Eugene areas. We encountered many sleazy salesmen and felt like a number at many of the dealerships. Luckily, we found the model we wanted at Baydo's. We met with salesman, Casey Loreth who was honest and up-front and addressed all of our concerns. Unfortunately, we were unable to obtain financing for the model we wanted but Casey said he had a used model he wanted us to check out. It had all the amenities we were looking for and we went for it. Casey called me within 2 hours after leaving the dealership to let us know we had been approved. He let me know he was with another customer and would call me back with the details but wanted to let me know as soon as he heard. Between approval and delivery we exchanged texts and he always responded quickly. He never made us feel like we were a burden. He was helpful and went above and beyond repeatedly. When we went to pick up our trailer we met with finance manager Kim Smith. He was also very warm and made us feel at home. He made us laugh repeatedly. He said his job was to make this process fun since RVing is supposed to be enjoyable. He did not want it to be a painful process and he could tell he really enjoyed what he did. Baydo's has a customer for life and I will definitely refer my friends and family there.

Do not buy your rv from Baydos. I purchased a 2014 surveyor trailer brand new. We immediately found…read morea water leak had water all over the floor. They said they fixed it but they lied. I know it's 10 years later but I get it but if they would have repaired it correctly I would still be using it instead the floor completely rotted away a total loss.