I reached out twice after an initial call to request information on a tropical December vacation…read more Someone was going to send me options within my budget. She never sent anything. With such bad service I decided not to try again. After all who would want to book with them after they dropped the ball in the beginning? Better customer service and follow through would be appreciated. If you're too busy just say so.

We were lucky enough to have Albert assist us with planning another wonderful vacation in August of…read more2023. My husband and I wanted to visit Disney Aulani in Hawaii and we were a bit overwhelmed by where to start. This would be the first flight for our baby and out first travel to Hawaii post covid. Albery assisted us with booking the resort and our airplane travel and it was all perfectly and seamlessly completeed. He worked directly with the resort to ensure our room requirements and requests were met. We also had my siblings join and he helped with booking their rooms as well. Thank you Albert for another 5 star experience in working with you and we can't wait to work together again!

Kristin Luz was amazing at organizing and planning a dream vacation to Europe for my daughters and…read moreI. She went over and above my expectations. We had an incredible trip because of her expertise and amazing customer service. I recommend her services if you want an outstanding vacation.

We worked with Kristin to plan a family trip to Europe, visiting London, Paris, and Barcelona…read more Since we wanted to explore multiple countries, it was important to work with someone familiar with each destination--and we're so glad we chose Kristin. From the locations and hotels to the activities she planned, everything was absolutely perfect. We were thrilled with every part of our trip, and it was a true pleasure working with her. Kristin started by meeting with us to understand our preferences, then handled all the details from there. She took the stress completely out of planning, which we deeply appreciated. We'll definitely work with her again for future trips!

Chị rất nhiệt tình và dễ thương . Hỗ trợ cực kì nhiệt tình love chị so muchhh . Alway ủng hộ chịread more

Extremely helpful and very knowledgeable was available to answer questions and responsive,amazing…read morecustomer service.

Went to Puerto Vallarta with a friend for a week. Super easy service, Sharon made the trip a…read morebreeze. Told her everything we wanted to do and she made an excel sheet with all the details of each activity, then made an itinerary for us. When we had a hotel issue, she helped us solve it too. Full-service: lodging, flights, and activities all taken care of. Will def come back to her for an stress-free trip!

Sharon has done an amazing job in helping us to plan our trip! Very dialed and very accommodating…read moreto our time available (even late evenings) to talk about our trip. Thorough organization and visibility to see our day to day activities, hotel choices (or requests), looking for special occasions while we are in country and putting together a check list of all the most important things to see for each city. Extremely happy we chose Travelinh and Sharon to help us and excited for our vacation! Sharon will be our long term travel planner

If you are planning a trip to Vietnam, look no further than US Tours. I cannot recommend this…read moretravel company highly enough. I came to Hoa, the company's owner, with nothing more than a vague wish list of places I wanted to see and a budget. What she handed back to me was a masterfully curated itinerary that far exceeded anything I could have imagined on my own. Every destination -- Da Nang, Hoi An, Ba Na Hill, Can Tho, and Ho Chi Minh City -- was thoughtfully woven together into a seamless journey that felt both effortless and unforgettable. What truly sets Hoa and her travel agency apart is her deep, firsthand expertise in Vietnam. Her relationships with local vendors, restaurants, hotels, drivers, and tour guides across every region of the country are extensive and clearly built on years of trust. Every hotel she selected for us was exceptional, every driver was punctual and professional, and every tour guide brought each destination to life in ways that a guidebook simply cannot. You can feel the difference that genuine local knowledge and strong affiliations make at every step of the trip. Hoa's attention to detail is second to none. From the moment we landed to the moment we departed, everything was handled. We never once had to worry about inter-city flight check-ins, transfers, or logistics -- it was all arranged in advance and executed flawlessly. That level of professionalism gave us the freedom to simply be present and enjoy every single moment. This was, without question, the finest travel experience of my life -- more than we could have hoped for. In fact, we are already planning to return to Vietnam to explore the northern cities, and there is no question that Hoa will be the one making it happen. If you want a Vietnam trip that is personal, polished, and perfectly planned from start to finish, trust Hoa. She will not just meet your expectations -- she will completely redefine them.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

Our group booked 30+ hotel rooms and a bunch of flights for a business event abroad…read more 1 of the 30+ hotel rooms we booked did not have hot water, it took 3+ hours to get a different room. We were looking to get refunded for 1 night stay for 1 room due to this incident and were not accommodated. Everything went well otherwise but the fact that we had to go back and forth so much as well as being made to feel like we did something wrong was not appreciated. I would just use online discount travel or book directly through the hotel I'm staying at rather than work with a travel agent like this.

Helen from Let's Travel has been a workhorse for us and knows her stuff. Take advantage of her…read moreservices. You will not be disappointed!! Thank you so much for all your help.!!!!!

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Great travel agency and Bikcee is wonderful to work with! She's helped me with my Visas and booking…read moreover seas and is professional, knowledgeable and tries to get us the best price! Thank you for helping me book my family vacations stress free!

Amazing customer service on emergency visa roadblock - Mai worked to get a solution overnight on…read moresomething that others told me would take 3+ business days to resolve. Super professional, fast, and very efficient, leveraging calls and text for immediate communication, including picking up at crazy hours. THANK YOU! Definitively will be working with her moving forward!!!

Chỗ này người agent nói chuyện rất là vô duyên khí tôi gọi phone hỏi giá vé thì trả lời không nên…read moregọi trên phone như vậy trong khí những agency khác người ta vẫn vui vẻ trả lời những câu hỏi của mình về già vé bởi vậy tôi đã đi tới chỗ khác mua

Excellent customer service and I was able to get my visa completed in a timely manner for my trip…read moreto Vietnam. I had my passport stolen 2 weeks before my trip and once I spoke with Van, she assured me I can redo my visa within a week. Highly recommend!

Quick and responsive! A+ in all categories. They even take the time to answer questions over the…read morephone.

The goats have moved on to greener pastures and I'm ecstatic with the results! There is not a…read moresingle square inch of green less than 6 feet off the ground anywhere. We thought this would take a week but it took 3 days - those goats take their work seriously. The good: -Billie and the goats and dogs (and emu) are all delightful. Billie was extremely accommodating and hard working. The goats and dogs are absolute sweethearts and all come running when they see you for pets. -Poison oak is now extinct on my property. -The ground is fertilized and there is nothing to clean up other than sticks. The bad: -Noise. The "baaa"-ing was one thing, but the guard dogs were pretty brutal through the night. We had some coyotes hanging around so there was lots of barking. So that's it, thanks for following. I'm really happy to finally be able to present this and I'm actively brainstorming on how we can get a goat co-op going in our neighborhood.

Lost Emu Farms run by Billie was one of the best decisions we had made. She came out to the…read moreproperty promptly on time to meet with us for an estimate. Her assessment was spot on and we decided to go with her services. She was kind, compassionate, extremely thorough and just plain fun to be around. The result of her services left our property so much safer and useable. We are so grateful for Billie and will have to have her back sooner than later! Thank you again!!! To anyone in the market for her services, we have recommended her to all of our close friends, if appropriate for your needs, you will be beyond satisfied! Best value ever!!!