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    Kent Travel Team

    5.0 (1 review)
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    3 years ago

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    Planet Hoppers

    Planet Hoppers

    4.8(186 reviews)
    2.9 km

    We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

    Amy planned an amazing family trip to Europe a few years ago, so of course we had to go back and…read moreask her to help us again! We went to Venice, Florence, Bologna, Milan, and Mykonos. As always, Amy was courteous, professional, quick to respond, and catered the trip around its purpose, which was to celebrate a graduation. She answered all of our questions and concerns. We wanted a more relaxed trip than last time, so we opted to choose our own activities, but asked Amy to help us book them. This time we needed quite a few train tickets to navigate through Italy, and Amy chose great ones. I was stressed about our luggage and how we would watch/store it, etc, but we were able to put all our luggage above our seats and didn't have to worry about anything. Once again, Amy arranged private transfers to/from the airports/hotels for us. All of the hotels were in amazing locations within easy walking distance to great sights and great food. One of the hotels was a bit outdated, butwas built in the 1700s and is probably extremely difficult and expensive to modernize. The location was just down the street from the Duomo though. Honestly, could not get better than that. Overall, trip was so much fun and relaxing. Venice was a sleeper hit. We all wished we had more time there. Taking the vaporetto in was an experience! Very cool and convenient to take it straight to the hotel as well. It was really great to spend more time in Florence and get to wander and see the city. Some of us went to the top of the dome of the Duomo, view was amazing. The climb was intense though! Bologna food tour was incredible!!! Definitely want to go back and eat literally everything. Milan was a good pit stop and we wished we had gotten tickets to see inside the Duomo.  Mykonos was beautiful and the transfer company was great. Super nice and we used them for taxi service as well. Hotel had a free shuttle to and from Mykonos town until 9pm. The catamaran tour was beautiful, amazingly relaxing, and one of the highlights of Greece. It wasn't super windy that day, so it was basically perfect! Only bump was that 2 days before we left we were trying to check in for the flight home and it said there was an issue and talk to the travel agent. I reached out to Amy and we found out that one of the airlines we were using to get home had cancelled the flight without notifying her or us of the change. Definitely not what we wanted to hear right before we needed to fly back. But Amy was fantastic. She told us don't worry, this was why we had an agent, it was her job to worry about everything and that we just needed to enjoy our last day. Amy got back to me pretty quickly (all things considered) and had booked new flights for the 8 of us. And even though we weren't sitting 8 together, she was able to get us seats of 4 and 4 close to each other. It was still a little stressful waiting to see if we were stranded or not, but nothing in comparison to if we'd had to do all of that ourselves. Thank goodness for Amy and travel insurance!!! Another unforgettable trip; THANK YOU, Planet Hoppers.

    Photos
    Planet Hoppers - The Duomo at sunset!

    The Duomo at sunset!

    Planet Hoppers - Santorini, Greece. This view was a 5 minute walk from our hotel in Oia.

    Santorini, Greece. This view was a 5 minute walk from our hotel in Oia.

    Planet Hoppers - Buenos Aires

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    Buenos Aires

    Sunnyvale Travel - Poor steering wheel reinstall

    Sunnyvale Travel

    3.4(112 reviews)
    0.6 km

    I have been using Sunnyvale travels for more than a decade now and every time I work with just one…read moreperson - Manisha!! She is outstanding, empathetic and very very supportive. She is patient with our changing asks, and she tries her best to get the best possible fare. It may not be the absolute cheapest, but you can be rest assured that you are getting the best support from an agent. One E.g - Last time Singapore airlines delayed my first leg from SFO to SIN by 12hrs... I had to struggle with them for 4hrs in the middle of the night to get my 2nd leg properly rebooked. When I got it eventually, we were spread all over the flight, this was especially an issue since we were travelling with a 6year old. Manisha fought with airlines and made sure we got the best seats and ensure that we were all together again. She also took care of our meals as always. On the way back, we had an emergency and needed wheelchair at the last minute, all I did was contact Manisha and she made it happen in just an hour's time. If you are shopping and want a person whom you can trust will support you, look no further than her!!

    I've been using their services for years now and Manisha has been an amazing partner for us. Always…read morehelpful, informative and pro-active. From last minute changes (while in another country) to urgent bookings, we've have always depended on Manisha time and again to help us out and she has always been super helpful. Thanks Manisha!!

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    Sunnyvale Travel - Steering wheel installed crooked

    Steering wheel installed crooked

    Sunnyvale Travel
    Sunnyvale Travel

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    Going Places Travel - Hotel Alba Palace- Complementary Breakfast

    Going Places Travel

    4.9(14 reviews)
    6.5 km

    It was a very pleasant journey to Paris, Rome and Florence. From our arrival to departure the way…read moreCynthia Peterson of The Travelsmiths handled the trip is really admirable. We always felt that we are in safe hands. The support we got at every airports, and hotels made us more comfortable. The van, the driver, guide was carefully selected. The hotels were clean and nice. It is noteworthy to mention a word about Tiana our private cab tour to Montmarte. There is no doubt that he is truly a professional guide. He dress well, well discipline, well knowledgeable, vigilant and top of that well informed and connected. Prior to our trip, Cynthia made sure we have all our vouchers, and anything we needed to clarify regarding the trip. She prepared us well like she was with us like personal tour guide. It was a very pleasant trip and we all truly thank you Cynthia and Travelsmiths for making such a pleasant and memorable journey for all of us. 5 stars is not enough

    My Husband, Sister in-law and Daughter recently returned from our trip to London, Paris and Venice…read more Cynthia helped us plan this trip and offered wonderful hotel choices that stayed within our budget but where close to everything you wanted to see. In London our hotel was right in south Kensington one of the best neighborhoods in London. In Paris we stayed at a lovely boutique hotel where from our windows you could see the Eiffel Tower all lite up at night. In Venice our hotel was right on the main canal with wonderful views and the water taxi right at our front door. Her knowledge of all the area's and where to stay were ideal. Thank you, Cynthia, for a wonderful vacation, and we will be back next year!! Glenn and Mary Bolich

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    Going Places Travel
    Going Places Travel - Vatican

    Vatican

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    Notre dame - Paris

    Kent Travel Team - travelagents - Updated July 2026

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