Anna J.

I ordered online and it did not disappoint. Crumbl is absolutely delicious and one of the best cookie stores out there! There app is seamless and not to Mentioned when I walked in I felt so taken care of by the staff! Our cookies came out fresh and we saw them being iced right in front us. You really can't beat the service! I highly recommend ordering online and then just picking up but in store there is a screen to order from. 10/10

Tye J.

This is my favorite Crumbl location aside from the location in Woodstock. Every time I come here I'm greeted with the best service, not to mention the cookies are always fresh and delicious. They also have my order finished with the quickness. The store was clean as it always is, and it is an overall warm vibe every time I go here.

Joyrina H.

I like cookies and although I am not new to eating Crumbl cookies, but this was my first time visiting the location. So I arrived before 5 pm and there wasn't a line. I knew they change the kinds of cookies they offered but was trying to get an understanding of what to order and how it worked. There were ALOT of workers and no one spoke or greeted me. One person was busy working I think was the drive thru orders, but one young girl seemed hesitant to help or maybe tired not sure. I usually am a chocolate chip person but wanted to try something else. I asked for opinions and chose the Cookie Butter one which I surprisedly liked and much better then the chocolate chip. It had the perfect smooth buttery taste but not too sweet. So that is one I would recommend. My rating is based on the customer service and lack of providing it with so many workers there. I wasn't told about the rewards system I just kind of figured it out. The self service option maybe cool for some people but I still believe in great customer service ESPECIALLY when I am spending almost $4 for a single cookie, in which I bought more than one. I said hello and said how are you to the workers not the other way around which to me is unacceptable as I have had better cookies from other places.

Charlis F.

Absolutely delicious. I'm glad I don't live closer or this would be a problem. The cookies are massive (which is great since they're $4.50 each). Every time I've come here the service has been adequate but I think they are working on being better as today I was greeted enthusiastically by two employees. The cookies have crisp edges and soft centers and are delicious, but they aren't life changing so I can't give it 5 stars. Definitely worth the trip though.

A S.

Did curbside and waited in my car for 30minutes. Tapped "I'm here" and it kept changing my status to 1st place in line, then 5th place in line then 2nd then 4th. Constantly changing my status and even curbside car behind me got their order before mine. I understand you may be busy but isn't it first come first serve? What is the point of curbside if it's not fast and efficient?

Jarrod F.

If you got a sweet tooth and you're looking for a dope spot in Alpharetta to check out, this is it! If you decide to try it out, here's a few things you should know: - it is a small location. It's an outside sitting area in case you want to eat there, but no chairs inside. - they sale cookies as singles, 4-packs, 6 pack, and a party pack (12 count). Don't eat with your eyes! If it's just you, one cookie should be more than enough for one setting. The cookies are so huge my wife and I got one each ( the classic sugar & the honeycomb) and split it them down the middle so we could share with one another. You'll definitely be gone off a sugar high after one full cookie. - the prices are up there, so just be prepared! It's almost $5 a cookie, yet it's made fresh and is about the size of a fist almost ( if fist were flat ), so I guess the price is worth it. - also, be aware that because the cookies are made with fresh ingredients, sometimes the cookie you get my be overly potent. With the honeycomb cookie, it was delicious but i could taste a lot of the salt used to make the cookie, so it threw me off a bit. Aside from that, it was a great experience, I'll definitely be back to try more flavors.

Dana M.

Every time we come to this location, Always fresh. Friendly Customer Service. Clean environment.

Lisa H.

If you're new to Utah-based Crumbl, I suggest visiting at a less busy time so you can get an orientation and assistance ordering. A really helpful employee did this for me which was really nice of her. Basically you order and pay on a tablet, and someone will swiftly bring out your cookies in a box with the lid up so you can confirm that everything's correct before heading out. It's fun how Crumbl has four different cookies each week; the Milk Chocolate Chip and Chilled Sugar are always available. The stores are not operating Sundays but they conveniently open at 8 AM and close late. Curbside pickup is currently offered. I don't believe there were any public restrooms available. Each cookie is $3.48, and a box of four ($10.48) will save you some money at $2.62 per cookie. Crumbl's cookies are on the substantial size, roughly 4.5" in diameter. I weighed a box of four cookies, and it tipped the scales at about 1.75 pounds. Most of the cookies are served warm but I admittedly prefer them at room temperature since a superb, solid-but-gooey consistency has developed. - Cinnamon Swirl: A novel offering with all the beloved cinnamon roll trappings (cinnamon brown sugar topping, cream cheese frosting). The sugar cookie base is a little delicate, but what a delightful dessert. - Mom's Recipe: "A warm oatmeal cookie packed with semi sweet chocolate, toffee and peanut butter chips. Topped with a sprinkle of sea salt." Has a lot going on and each component adds something to the overall cookie. Recommended. - Chocolate Cake: Imagine a brownie in cookie form. Chocolate cookie studded with semi-sweet chocolate chips and chocolate frosting. Oh so heavenly! - Milk Chocolate Chip: Probably my least favorite since I don't really like milk chocolate chips. A version with semi-sweet or dark chocolate chips would be amazing. Look for the store at the end of a shopping center, amusingly next to dental offices. Visit Crumbl's website to see what's baking this week!

Tiff H.

How have I not been to Crumbl?! I found this location on Yelp and headed there after lunch one day. There are weekly special cookies, and are switched up every Monday. I love their promo videos on Instagram, and I was lured in by the strawberry pop-tart. Because I didn't know I needed a strawberry pop-tart in sugar cookie form until now. And of course, go big or go home. They don't offer mini cookies, unfortunately, so I got 4 full size cookies to go. I tried the sugar cookie, the chocolate chip, the strawberry poptart and the pumpkin Oreo cheesecake. The sugar cookie was a bit sweet for me, but definitely a classic. The chocolate chip was pretty good, but I LOVED the strawberry poptart - because, it literally tasted like a strawberry poptart. The pumpkin Oreo cheesecake was heavy but the flavors was so freaking good, and I'm not even a huge fan of pumpkin. I watch the videos on Instagram on a regular basis and I have to physically stop myself from indulging every week. But it's been nearly a year since my last visit so I'll say it's about time to treat myself.

Carolina R.

Delicious cookies, one of the best on the market. I love the variety of flavors each week. Great service!

Eddy H.

This place is AMAZING, but it's not as good as the Marietta location. I visited the Marietta store first and later came to this Alpharetta location. One difference is that the team members do not always greet you when you walk in like Marietta. Their cookies are a little pricey ($3.50+), but it's an enormous, warm cookie. This reminds me of my childhood when we would eat a chocolate chip cookie fresh out of the oven. Besides the regular cookie flavors, such as chocolate chip, they offer 100 different kinds of cookies, and they introduce 4 new ones every week. I now know that I can find out about their new weekly cookies by following them on Facebook. Since my first visit, I have tried a number of different cookies here. My favorites are snickerdoodle, oatmeal chocolate chip, red velvet, iced oatmeal, carrot cake, lemon poppyseed, and the traditional chocolate chip. Their snickerdoodle cookie is actually the very best I've ever had. My only complaint about this location is that the trash can right outside of their door is always full and overflowing with trash, most of which is from their store. I completely understand that this is probably a shared trash can within the shopping center, but it makes the store look bad to have trash on the sidewalk right outside of your door.

Gretel Y.

Baking news, there's a new cookie shop in town! And by new, I mean a few months new. Crumbl Cookies is a national chain. I first heard about them in July when my sister brought me three of their amazing cookies: dulce de leche, peanut butter chocolate chip, and chilled samoa. These cookies were huge and DIVINE. It was love at first bite! I loved them so much I had to get more. Fortunately for me, the store is only about 15 minutes way from me. I stopped by on a Friday afternoon. Plenty of parking in the shopping center. The shop is small, bright, and super adorable. The staff is very friendly and helpful. This time, I got the dulce de leche and chilled samoa again and added chocolate chip and chilled sugar. Wow! They don't make a single bad cookie. My favorite has to be the dulce de leche, followed closely by chilled samoa and chilled sugar. The cookies are $3.48 each, 4 for $10.98, and 12 for $27.48. Worth every penny. They rotate flavors every week, and I cannot wait to try more!

Mhailene M.

This place is located at the very end of a shopping center with plenty of parking and pretty easy to get to! As I walked in, there was social distancing signs, sanitizer, it was very clean, and all the employees wore a mask as well. They greeted me, and someone came up to me to explain their new kiosk --no person contact--ordering system. I like the idea and able to just touch the keypad and order. The pictures and navigation is very easy but they are there also if you need help! They have a display that shows the cookies for that week they are selling (they switch every week, about 4 different flavors change out.. 2 stay the same. Chocolate chip and sugar cookie with pink icing) The person who helped me was so friendly and as soon as I ordered, they got right on it and it was ready in a matter of 1 minute. The cookies are warm and huge!! Gooey and delicious, each one :). I enjoyed and would definitely come back to get some gourmet cookies again from here!!