Good customer service this is a good store I would recommend to any of you guys and there so nice in this foundation

I love Crumbl cookie. I've ordered from this location a couple of times and always had a great experience. Service was quick. I went inside the other day and easily ordered and picked up my cookies for a birthday surprise! All of the cookies were perfectly made. Very reliable. I noticed how clean it is and how fresh everything is. read more

Stopped by Crumbl on Thursday, January 22nd around 5:30 p.m. and ordered through the tablet. Ordering was easy. I got four cookies: chocolate chip, peanut butter & jelly, brown sugar Pop-Tart, and strawberry shortcake. I watched the two employees make my order, but there was no greeting, no eye contact, nothing. They just called my name when it was ready and that was it. When I got home for family dessert, I noticed a few issues. The presentation wasn't great, and some of the cookies weren't even made right. The strawberry shortcake had one strawberry and barely any crumble on top. The peanut butter & jelly ended up being just a plain peanut butter cookie with no jelly or filling at all, which was disappointing. The chocolate chip was good, like always, and the brown sugar Pop-Tart cookie was easily the best one out of the box. The only real reason Crumbl is convenient is because there are so many Crumbl locations in the Central Valley. I honestly wish an Insomnia Cookies would open up out here -- it'd be nice to have another option, especially if their cookies are better. Between the wrong cookies, lack of presentation, and no customer interaction, this one lands at 3 stars. Maybe next time they'll get it right and earn a higher score, but we'll see. read more

Crumbl - Tracy - peanut butter cookie, which is missing the jelly or any topping and looks plain - Bakeries Near Me - Tracy, California

Review #970 Posted on 12.18.25 We come to Crumbl I'd say once a month, this most recent time to get some cookies before a cookie a holiday party with our soccer team on Saturday the 20th. This Crumbl is in the same strip mall area as Home Depot basically, it's really close to IM Burger, & Staples. They make these cookies fresh daily, I've seen them cracking the eggs right there when I go in to pickup our orders. Crumbl also changes up their menu to have unique flavors of cookies on a weekly basis or bi weekly basis I believe. It's worth trying them out for a guilty pleasure. read more

I'm surprised they are closed on Sundays Was able to use the rest of my gift card. I appreciate they still will take orders in person and give details about what cookies are made for the day instead of ordering on the kiosk but it is available for those that don't have any questions. I enjoyed the Rocky road cookie which seems like a cookie that isn't always available. read more

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I had absolutely no business going here.... but what can I say that hasn't already been said? These cookies are served warm, and are delicious tender morsels that by the time you're done indulging, your focus will be so much on that cookie, you'll be waking up in a different zip code and wondering how you got there! read more

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Picked up a cookie for a friend bday with a happy birthday message it was ready to go when I got there and she loved it

Good fast service the times that i have been there got pick up :) Cookies have always tastes great as well ! read more

Very friendly & super quick service here. I will say that the cookies I got were not my favorite, but I'm not sure if that was specific to this location or if it was just the flavors of the week in general. read more

Crumbl - Tracy - Oreo brownie - Bakeries Near Me - Tracy, California

Great for a special occasion or when you are ready for diabetes. Sometimes flavors aren't amazing but I'm basic. read more

I've been to Crumbl at several different locations in several states and the cookies in Tracy were as good as the others. The place was clean and inviting. Unfortunately the service was awful. It wasn't too busy on a Saturday around 8:45pm but the employee helping us was completely rude. I went with my nieces, who are in their teens and they did the ordering. The lighter haired female should find another line of work because she doesn't know how to treat customers. She was taking our order and one of my nieces had a question and wanted to catch her attention before she rang up the order, and said "excuse me" to the employee, she turned to them and angrily said, "what?". Ok, not acceptable. We paid and left. Not sure if she felt she could act that way because they were young but it was terrible behavior. The other employee working, the darker haired female seemed pleasant and seemed to treat her customers well. I had not looked up their Yelp reviews until after my visit. I did see a trend with poor customer service so hopefully management does something about it. I doubt I will be back to this location, not with the negativity from their employees. read more

Crumbl - Tracy - 6-Pack - Bakeries Near Me - Tracy, California

Great variety and great taste The employees were Very friendly. it was really clean easy to make your cookie choices

Good vibes great sweet mood changing and spirit lifter. A great surprise for anyone love the choice every time

Got the strawberry brownie last night ..so good and yummy loved the fresh strawberry slices on top too !!!! Always happy with this CRUMBL!!!! read more

Crumbl - Tracy - Strawberry brownie - Bakeries Near Me - Tracy, California

Good location, yummy cookies and quick service , store is nice good looking as others and good restaurants near by before getting dessert or others read more

Always have great flavors weekly! But Milk chocolate chip is always my fave! The staff are nice and friendly. The location is clean and close to home which is a plus! read more

Crumble is crumble, you can kinda expect what your experience is going to be like. It's so nice to have an Option that's open a little later in town though! We wandered in here for some cookies after grabbing a late dinner, and ordered a cookies and cream, chocolate chunk, pumpkin and peanut butter cookie. To be honest, the pumpkin and peanut butter weren't that great. But the other two were Phenomenal and luckily they're Big enough to share! Glad to finally have an establishment like this in Tracy. They're hiding in the corner off Naglee but don't forget they're there. read more

Crumbl - Tracy - Bakeries Near Me - Tracy, California

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Visited the place on 5/5/2026 at 5pm. The girl that was helping me today was very professional and so welcoming. The cookies tasted great. Very nice presentation. I will definitely be buying some more cookies soon. read more

The cookies were beautiful and tasty , I do recommend. The ordering process was so easy.

No point in having a curbside pickup option when the employees pick and choose when they want to bring you your cookie. Sat curbside for 10 minutes waiting for my cookie, as the app is saying they've already completed my order. Meanwhile I'm watching them take multiple other walk-in orders after my order was "completed". I walk in and it takes 2 seconds for the girl to pull my cookie out the fridge after I tell her my name. The only good thing about this visit was that I actually received a cookie. No greeting, no smile, no "have a good day". Just cold, lame, and lifeless energy as if I'm the bad person for thinking I could get a curbside pickup. Smmfh. read more

Crumbl Cookies. Love the service quick and not annoying whatsoever. The store has a calm and quiet ambiance perfect for picking my cookie.

This place is the worst business I have ever seen, they always have some girls working in the back, but all they do is chatting with each other and ignore the customer. If you ask them questions on the cookies, you can see on their face feel annoying. I don't go there anymore because of that read more

Always has the cookies in stock yummmmmmmmmmmm Any chocolate ones are winners!!! I like their rewards system also read more

Good cookies! Services always friendly and responsive! Kitchen seemed to be well maintained. Will visit and refer!

Spotted the crumbl lineup on Instagram and thought the strawberry crumb cake needed to be tried. It did not disappoint! Soft in the middle great flavor, overall a solid cookie. Shared it with my bestie, everyone knows eating a full cookie is just too much. Satisfied my sweet tooth, and out of all the crumbl cookies I have tried, this one is in my top 3. Shop was quiet when we got there, ordered at the kiosk. Friendly face behind the counter got our 4 pack to us real quick. Clean work area. Overall a great experience. read more

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I like crumbl on days I'm craving a cookie or something fun for dessert. The cookies I have gotten multiple times have been great and some were basic but that's the fun of this place. You get to try new weekly flavors with family or friends. The service is nice and welcoming. The place is nice and clean inside. I appreciate how you can see the set up and how they make the cookies. The price for minis is almost 9$ including tax. For what you pay, the sweet treats are filling and sometimes you don't even need to eat a whole cookie. read more

Crumbl - Tracy - Semi sweet CC, Mint, chilled Strawberry - Bakeries Near Me - Tracy, California

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My sister and I were both disappointed with the small bites we sampled and took the rest back for our kids. It's been a while, but all I remember was milk chocolate chip, red velvet, and something pink. The fourth cookie was forgettable. There are pink frosted sugar cookies at some grocery stores for around $4.00. Buy a pack of those instead. Top some with chocolate chips. Bam, you've got two flavors of Crumbl cookies, and you saved about $10.00. These are overhyped and overpriced sugar bombs. The workers seemed bored or "quietly quitting" as it's been called. Please consider supporting small local businesses instead. read more

Hazelnut with sea salt was the mystery flavor of the week and it was so delicious! I would have ordered more if I knew how good it was. We also had cookies and cream, chocolate chip, red velvet, and fried ice cream. My favorites were the hazelnut sea salt, the cookies and cream, and the chocolate chip. I ordered 12 large cookies to share with my family. I saw later that they offered mini cookies but I did not know how to order it on the menu. The service was super quick! The price is a bit expensive otherwise I would eat these everyday lol. The location was very clean and easy parking. Would come back! read more

Crumbl - Tracy - Cookie examples - Bakeries Near Me - Tracy, California

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Great cookies, horrible customer service. Zero interaction from the staff on how to order. Being it was my first visit, a bit confused and then felt bad for asking how to order and no greeting at all read more

Cookies are expected Yummy.... Service rating only.. TERRIBLE. Zero acknowledgment when walking in... three employees no other customer and not one looked up or even asked me if I'm here for an order...Someone handed me a box not even mine. I actually walked out with it and looked at the name not mine. Walked it back in to collect my order. Crappy! read more

I love this place, very friendly and fast service. The cookies are amazing and great gifts!!

Quick order with app, good customer service, friendly, tasty treat with an efficient curbside pickup read more

Crumbl - Tracy - Caramel Toffee Butter Cake Single - Bakeries Near Me - Tracy, California

Employees are rude and don't pay attention to customers. No greeting at all. I was trying to pay cash and they just looked and me like I wasn't there. Waited a long time for ONE cookie. They also got my friend's order wrong as well as someone else's that was there and didn't say anything about it. They just took it back. My cookie was very underbaked in the middle, and the place was awfully dirty. The cookie upset my stomach afterwards. Horrible customer service. Wont think about going there any time soon. If you respond to this, please don't refer me to the crumbl support page. Just fix the problem. read more

Crumbl - Tracy - Bakeries Near Me - Tracy, California

We love coming here weekly. The cookies are always fresh and the service is quick. Great location too. Very clean inside and Right on the way home! read more

Great service friendly workers, would go there all the time quality is always top tier

the giant milk chocolate chip cookie is incredibly warm and gooey. this sweet box is a perfect gift.

The best cookies ever. The brownies are good as well. Staff is nice. Quick and correct.

Monday nights salesperson was actually nice. I've had some experiences where the girls that work there are rude about not accepting cash. Thank you to whomever you are that worked last night at 9:30p.m your sweet. read more

They close at midnight which made coming here an easy and quick late night dessert option. We ordered at the kiosk and got my crumbl points! Service was quick and got the 4 pack. chocolate chip: it's warm. Thick and love the big chocolate chip chunks. (5/5) cornbread honey cake: it tastes corn-y. The combo was just right. The cookie didn't hold too well though and definitely crumbled. (4/5) Blue Monster (Chips Ahoy): chilled. Not my favorite. (3/5) Almond Coconut fudge: the only almonds were those on top as decor but not throughout the cookie. I just so happened to have a unsalted mixed nuts from Costco so I got a handful of those to eat with the cookie. The cookie itself was a bit tougher than the other cookies. (3/5) read more

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Great cookies ! Yummy! Yummy! Really like the curbside service. Cookies make me very happy. read more