Called them for service. Uses answering service. They did not call back after 2 days.read more

Z has always been fantastic. Reliable, kind, and excellent quality work and an amazing value. So…read morehappy to have had chosen them several years ago. They're the only ones I'd ever recommend.

We've been using Swimly for a while now and have been really happy with them. Eve is consistent,…read moreshow ups when she says she will, and does a thorough job each visit. Our pool stays clean and balanced, and if there's ever an issue, she points it out right away instead of letting it turn into a bigger problem. Definitely recommend if you want a reliable pool service without the headache. :)

Awesome job keeping the pool ready to swim all year long! Great value for the price and very…read morereliable.

professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

My chlorine distributor cracked and was causing my pool to leak all over the side of my house. So I…read moremade an emergency trip to GPS Pools. When I got there, I got personal service from Joe*, a tech who obviously knows his stuff. Joe* showed me what went wrong and got me the part I needed. He took the time to take it out of the box and explain how to install it before I left. He even asked me if I had plumbers tape and silicone (which I didn't). Joe took me out to his truck and gave me a roll of tape and a tube of silicone gel to use when I screwed in the chlorine distributor. He told me just to bring it back the next day when I was done. How nice was that? Rather than charging me 15 bucks for two things I'm going to use once, he let me borrow his and trusted me to return it. The best I could do is leave them a glowing review and praise Joe* by name.

I would not recommend them. Bait and switch, they'll lowball your estimate than more than double…read morethe cost when they get there. Horrible experience.

A little more timely reply. Not four days later just to say NO they can't do it. Maybe next time.read more

Terrible service. Had them come out to start cleaning my pool I have a liner. Pool had it for two…read moreyears no problems had an issue after the first cleaning they punctured something in the bottom of the liner then blamed my pavers and everything else would never use this company again terrible experience.

Darren is amazing. Very responsive with fair pricing and always pleasant. They converted our pool…read moreto a salt system and raised our pump. I won't use anyone else. Highly recommended.

Last Sunday I spoke to Darren regarding my need for a new pool chlorinator. I was given a…read morereasonable price. Joe came out today and replaced it for me. He was very knowledgeable and gave me great tips on pool care. He set up my equipment and instructed me on how to keep it running optimally. I would definitely recommend Aqua Masters Pool Services to anyone in need of their services. Thank you guys for being responsive, timely and doing an awesome Job. Thank you again!

When we bought our house this year I ran into William while he was doing another pool in my…read moreneighborhood. He came right away starting our pool cleaning and service. He has been so amazing with our pool cleaning. He offers a detailed list of services provided each week and sends updated pictures of the work he completes. He comes once each week and is a great value as he also provides all chemicals for part of his services. I highly recommended him for all your pool cleaning needs

This company is by far outstanding, professional and lives up to there word. quality is by far…read moresuperior and the value is relative to most companies, but the customer service is where it is at the team is educated and willing to teach you communication is wonderful many pool company's send tech out they come do the service and questions you have they will say I don't know Josh must be staying on communication bec his team will have a response. our refinish company we choose oasis had the job in and done as promised and that's not always easy with weather and so fourth they pulled it off and now we have a pool that can be proud of

They've been taking care of my pool for a while. I'm quite fond of them, they do a good jobread more

There lime deposit on three sides of my pole, the side of my pool, which means unbalanced…read morechemistry. The bottom of my pool floor was so full of dirt. It was unbelievable. They do not have a vacuum on the back of the truck bumper like most Pool Cleaner's. I have put a timer on how long she takes when here The average is two minutes.

This company is absolutely as good as it gets! I am not proud of it, but, I am not the easiest…read morecustomer to get along with. The folks at Pool Troppers have always been up for challenge. They have gone so far above and beyond for me so many times it is hard to narrow done specific examples. My pool and equipment are old and I'm cheap- it's a terrible combination. I have been so very fortunate. Ludwig, Orlando and Kenneth have saved the day for me-with a smile-more than once! You can also be this fortunate give them a call quickly and set up scheduled service. You won't regret it.

We were loyal POOL Troopers customers for over five years -- year-round service -- and genuinely…read moreloved our experience for most of that time. Our previous technician was exceptional: professional, kind, and even brought treats and tennis balls for our dogs. We called the company more than once just to praise him. That's the kind of customer relationship that earns long-term loyalty. Unfortunately, the past few months marked a sharp decline. A recent fill-in technician was at our home for 21 minutes -- and our cameras showed she spent at least 5 of those sitting in her car. She left debris in the pool and a pool noodle blocking the drain. When we called to report it, we were told an area manager would follow up. He did call -- but the conversation felt combative from the start. He led with GPS data as though we were disputing the visit rather than the quality of it, made excuses for the drain issue, and left us feeling like we were the problem. That's not how you speak to a five-year customer raising a legitimate concern. This week our pool pump stopped working. We called POOL Troopers and were told there's a $150 diagnostic fee -- non-refundable, even if they perform the repair. My husband noted that had never been the policy in our experience and asked to speak with a supervisor. We were told the same area manager would call us back. We called another company instead. They offered a free estimate and came the same day. We're canceling our service. Not over one bad visit -- but because the response to that visit showed us that the company we trusted for five years no longer values the customers who stayed with them. That's a shame, because the people who made us loyal in the first place genuinely deserved better representation.