This is a review for the Colchester VT team. Communication was great for scheduling, narrowing the…read moretime window, and then letting us know when he was on the way. Did a very nice job on two sofas, a loveseat, and chair with ottoman. When I was checking the work after, to see about a couple of particular spots, he knew then and talked about how he tried but couldn't remove them. (They were something embedded, like a piece of chocolate or something, so not surprising). In other words, he had looked for what was needed and tried. He worked very efficiently and got the job done in a reasonable amount of time.

Our first reaction to having Stanley Steamer clean 4 areas in our house was great. However, the…read morenext morning when we woke up, our beige living room carpet had 4 large brown stains and 2 long narrow brown stains that looked like they were created by the hose . We have had them in the past and were pleased. I hope to connect with them and see if they can make it right.

We contracted for gutter cleaning for our average-sized colonial + attached garage. 1 person worked…read morefor about 1 hour removing debris from roof-walking (versus ladder - a concern depending on your roof). No water used. Plus, I looked and saw the cleaning was not well done (gutters will fill that much faster). I sent pics. The scheduling/customer contact person was combative & said a "hydro" (water!) cleaning optional service was available but not included. Spoke with the owner who was also combative plus insulting to boot (accused me of putting debris into the gutters for the pics!) In short, $388 for one hour of poor quality service, poor customer relations and insults. BEWARE!

Wrote this letter to owner:…read more We are very unsatisfied with the services done at our home last week. Adam came to clean upstairs dryer vent and only cleaned it from the interior. (He destroyed new tubing that had just been installed by Cocoplum when they came to install new washer a month ago and used an extra tubing kit that we fortunately had on hand that we were going to use for our downstairs dryer.) He refused to take off the exterior dryer vent because he said he'd never get it back on so the vent was never cleaned 100% from inside to out. He destroyed the screen to that vent and left it lying on the ground. After he left, our builder stopped by and said that the vent was not clear from the exterior and that Adam's claim that 1) the vent was not built to code and 2) interior casing was stretched so tight that any puncture in it would have leaked toxic gas into the house was completely false. For the gutter cleaning, Adam quoted $300 was the usual fee for cleaning gutters but we one 3-foot long gutter in the corner of the house that had debris from new roof work. Adam flushed the downspout with water for 5 minutes, did not clean the top of the gutter and charged us the full $300! To make matters worse, when I called to discuss the bill with Jen, she was combative and defensive without even trying to seek some sort of compromise for the exorbitant bill for two jobs that were not 100% complete. Her manner escalated rather than sought to deescalate and discuss the issue calmly. We are paying the bill and plan to write the truth about your services on any social media/review platform that we can find. It is our fault for not doing our due diligence and checking those sites prior to hiring you as your reviews are justifiably poor. Addendum: Spoke with owner who was as confrontational and immovable as Jen in Customer Service.

Our hot water heater started leaking while Dennis was on vacation. Despite that, he returned our…read morecall and patiently spent time walking us through how to turn off the water and gas to the tank. He checked in to make sure the leak was under control, and set up an appointment for after he returned. He showed up right on schedule, provided an estimate, ordered a new tank, and returned the next day to install it. The cost was exactly as quoted, and he again spent time to make sure we understood the new setup. Great communicator, prompt, and reliable - highly recommend!

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

We use Champ Mechanical at the Business I work for. I find Kevin and his company to be a first…read moreclass outfit. I have used vendors for many years in the Managerial career and find Champ Mechanical to be very responsive and try to assist me in keeping my cost down by providing options.

The Boys at Champ Mechanical do an outstanding job. Kevin, Brian, and the boys are very…read moreknowledgeable and work hard to give the best service around. If you are looking for a company to do preventive maintenance and keep everything running good, or if you are looking for someone to work on your equipment, look no further.

I had an issue with a whole house humidifier that had not been used since I moved in 2 years ago…read more I called Chuck's mid morning and by mid afternoon I had a service tech at my door. Josh was great, efficient and knowledgeable. He managed to get the system going in spite of its age and obsolete parts! He even managed to pull out of his truck a replacement filter which are no longer available. Jacqueline J.

While their website has all sorts of buttons and forms to request new quotes and to contact them,…read morethey told me they aren't taking new customers for repairs. So unfortunately, I'd say don't bother contacting them unless you're getting all new installations, maybe?

The technician finally showed up after three appointments that they cancelled about a half hour…read morebefore the beginning of their time window. I really can't comment on the quality of their work as it won't show up until later, but he did spend a lot of time trying to sell me additional services, advising me that it would be $149 additional if I didn't sign up for it right away. He reminded me of a used car salesman. I ran into a friend who was familiar with them and he had a similar opinion. I would not hire them again. PS I could have done the work they did in about an hour if I was 20 years younger. It cost almost $400.

Well, 3 stars for an electrical service that charges $149 to come and give you an estimate, no…read morematter if you accept or pass on what their estimate will be. I contacted them using their webform, and unfortunately,.. before reading other reviews regarding this fee that they charge and ended up passing on using them when they contacted me. There's many other excellent electricians in the area that won't charge you a penny to come by and with no obligations to use them. That's the way we ended up going and we'll still have the excellence of service at a very competitive price. I'm sure Lloyd's is a great company and this review is not suggesting otherwise, but, do you want to spend $149 to end up not even using them? Lloyd's might consider a new policy for 2025, ..."your $149 estimate fee will be credited to your work", in-other-words, if you went with using Lloyd's, they would credit you that $149 back. Sadly, that is not their policy. Yet.

For what they actually do to clean the dryer vent, you can do yourself. They came out about a year…read moreago. Spent less than five minutes putting a vacuum hose up the exhaust vent, and then left. The company we used this year was far more thorough. he called their work a hack job.

Water seeping through your ceiling and walls is shocking and disheartening. But what I found myself…read morefocusing on in the first couple of hours of our disaster was the professionalism, expertise and kindness of the team from PuroClean. Within a half hour of calling late last Saturday evening, the PuroClean technician was at the door. Before leaving that night, he gave us his personal cell number and said to call him if we had any questions the next day - Sunday. We called; he returned our calls twice and answered all of our questions. And the same technician returned Monday morning and the next several mornings as well to check on the dryness. It wasn't clear early on whether there would be insurance coverage, so we appreciated that PuroClean was thoughtful in determining which sections of drywall, built-in cabinetry and flooring needed to be removed to expedite drying. We spoke several times with the PuroClean office personnel in the following days, and they, too, were knowledgeable, friendly and helpful. If we ever have another mishap, we would absolutely call PuroClean. Just very nice people providing remarkable, competent service.