Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

We had a situation of a main drain clog at our mother's residence during the summer of 2022 which…read moreoccurred the week that she was about to host out of town guests. Bo was able to respond within a day of calling and was in for the challenge which was the result of years and years of gradual drain build-up (no longer being able to run the washing machine or sink drains). We could not have asked for any better service/treatment for Bo's prompt response and diligence to find where the main drain was plugged. The reviews were our guide in looking for a trusted and reliable person to help and we can say that Bo did not disappoint. Thank you Bo!!!

Bo is the ONLY plumber we've ever dealt with since meeting him back in the day the first time we…read moreever had a plumbing issue after becoming new homeowner's. He was great to deal with right off the bat and has a wonderful personality. He makes everyone feel comfortable and never fails to get you laughing either! Very open and honest about everything he does, showing us physically along the way what he would do and explain it all to us as he went. Being involved like that when you're the homeowners is awesome because you also learn as you go. We hadn't needed him in quite a few year's after replacing our old septic system (sorry Bo) but when our washer suddenly began backing up recently and sporadically, he was the one we called. He just left a little while ago in fact and all of the plumbing in the house is running amazingly well and draining quickly as it should. He's never failed to get us where we needed to be 'honestly and efficiently!' It was great to see you again Bo and catch up while you were here! Thank you so much for 'all you've done,' we really appreciate it!!!!! Take care! Time to go do some laundry now!!!! :) Audrey and Bobby Chagnon

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

Dennis does great work, gets to us quickly in an emergency, is pleasant and professional.read more

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

Very knowledgeable, very prompt, very thorough and very reasonable! What more could you ask for! I…read morehighly recommend

TOP NOTCH WORK AT A FAIR PRICE I can't say enough in praise…read moreof Erik and Nathalie. When my boiler suddenly stopped working, other contractors didn't even call back. Nathalie called that afternoon to say Erik would be right over, and he was! He explained what was needed and gave me a quote. And he came back early the next day, telling me I had to have heat ad hot water. They did the work thoroughly and efficiently and were a pleasure to deal with. And when my AC quit, again, Erik was there the same day. He showed me the material commonly used, which has major issues. He made a temporary fix, as the next day was to be hot, then came back to make a permanent repair. Nathalie runs the office and works with Erik when a job needs two people. They're smart and professional but also the kind of people you'd like to hang out with. I will definitely use them again and recommend them to everyone. P.S. I'm in St. Albans VT, not San Fran!

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

Same day service for a serious leak. Did a great job. Would definitely call again…read more Have used before and very happy both times.

Fast response. Full conversation about possible solutions and cost. Would definitely hire again.read more

Wow, great guy! Called for help with our washer and Bobby actually texted with us about what the…read moreproblem could be, and ended up saying it probably needed to be replaced. Very generous with his time and attention, even though we weren't paying customers! ​​​

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.