Everything...this service is honest, fair pricing and professional. Beware of pool services that…read moretrick u into unfair pricing practices. Most people who have used pool services expect a certain amount of fairness. This pool service is fair across the board. I just left another pool service who told me their only available day was Monday. Then, when a holiday rolled around and they used about all the fed and those holidays that everyone enjoys, most holidays fall on a Monday. So, as they pointed out to me in my contract (a couple years later) that their servicemen had off on holidays. And of course I thought that was fine and I assumed they made up us Monday customers during the week. I assumed this because every pool service I ever had made these days up for me. Well, not this service. Monday customers still had to pay the entire month while not getting a full months service. But those Tuesday thru Friday still got full service. This was only one of the unfair practices this pool service did to us. All I'm saying is, buyer beware. Read the pool service contract.,most have them. I didn't read the one I just talked about and I played the fool. We were ripped off. This pool service is honest!!

I called Seth (at Breakpoint) out of the blue for a one-off pool cleaning and he was here within a…read morehalf hour. The pool had gotten a little bad and he told me he'd need to shock it, come back in a few hours to check on progress, and then finish the cleaning. He showed up and was friendly, got right to work, shocked it, and did a "clarify" right away. Later backwashed and rinsed the sand filter. He came back later that day, cleared it out & vacuumed. He was very communicative throughout the entire process and all for a very competitive price. I'm really glad I found Breakpoint because I've had a painful time corresponding with the other 2 'big groups' in the area. Breakpoint did it faster, better, and cheaper than the competition. This will be my guy going forward. Thanks Seth!

I had an amazing experience with Blue Octopus Pool Company from start to finish. The service was…read moretruly top-notch, and the owner went above and beyond to make sure everything was handled perfectly. The "green to clean" process was incredibly fast, what looked like a major job was taken care of in no time, and the results were honestly impressive. What really stood out, though, was the customer service. The owner was friendly, professional, and genuinely cared about doing a great job. He kept me informed throughout the process and made everything feel easy and stress-free. If you're looking for a reliable pool company that delivers both quality work and outstanding customer care, I can't recommend them enough.

I am absolutely thrilled with the service I received from Blue Octopus Pool & Spa and highly…read morerecommend them to anyone needing pool or spa maintenance. This company truly delivers on its promise of great service and outstanding results! From the initial communication, their team was professional, courteous, and incredibly knowledgeable. They didn't just perform a standard cleanup; they approached my pool service with a meticulous attention to detail that truly set them apart. They didn't just make my pool "clean"--they brought it back to life! My pool is now sparkling, crystal-clear, and perfectly balanced. Specifically, I noticed: Impeccable Water Quality: The water chemistry is perfect. Gone are the subtle cloudy patches; the water is now pristine and inviting. Thorough Equipment Check: They took the time to check my pump, filter, and skimmers, ensuring everything was running efficiently. This preventative care gives me great peace of mind. Attention to Detail: The technicians went above and beyond, ensuring the tiles were scrubbed and the perimeter was free of debris. The service has been consistently excellent, making pool ownership effortless. If you are looking for a reliable, expert, and five-star-worthy pool and spa service that treats your pool like their own, look no further than Blue Octopus Pool & Spa. They are the only company I will trust with my pool maintenance! Also the value is amazing! Very fair pricing. Thanks again!

Josh was outstanding from our initial phone conversation to his weekly service. Professional,…read moreknowledgeable, personable, efficient & trustworthy. I was managing an estate of a friend who had passed from 500 miles away. Josh vanquished the worry about the pool & spa by maintaining its pristine condition. Another company, who I hired on my first visit, never showed. Pool was filthy as a result. MUCH APPRECIATION TO JOSH. Great work. Highly recommend!

Great service, they give weekly reports after servicing the pool, photos, measurements, etc.read more

I wish I could find something positive to say about Dedicated Pool and Spa Service, but I can't…read more After their service visits, my cedar hot tub developed significant surface discoloration and deterioration that had not been present before. Cedar tubs require very careful chemical handling, and I made that clear when hiring them. I was assured they had experience servicing cedar tubs. When I raised concerns about the condition of the wood, I did not receive an apology, and the issue occurred again on a subsequent visit. They also installed replacement spa-cover straps without prior notice to me. While I understand safety requirements, I believe work like this should be communicated with the owner beforehand. I have included photos so others can make their own assessment. Based on my experience, I would not recommend this company for servicing a cedar hot tub.

I requested an estimate for a cowboy pool install. Required $130 for the visit which I paid. Never…read morereceived a response or estimate. And have ignored my request for a refund.

We hired all Seasons to inspect and clean our chimney. They were very polite and professional. We…read morehighly recommend them.

Rick and Nathan came out and did a great job cleaning and inspecting my wood burner! Highly…read morerecommend! Thanks fella's!

Our first pool contractor fell through and I was lucky to find hi desert pool construction. It was…read morea night and day difference with the service and communication. The value was fair and quality of all the material was great. Josh is very responsive and knowledgeable. The timeline for getting our pool built was incredibly fast. We love working with Josh because he kept us involved and updated us with pictures every step of the way. We also ended up booking his pool services. Love how this company is a one stop shop.

If I could give more than five stars I would. I bought a house in 29 Palms and my backyard was…read morebasically a dirt lot (see pics). I needed a fence, an additional patio, a new electric panel, a hot tub and of course a pool. Hi-Desert handled everything. Truly a one-stop shop that made this whole process super easy. Everything turned out absolutely amazing! I love the way the fence turned out. I love the way the pool turned out. They delivered and installed the spa, which was no small feat. I really couldn't be happier. Josh was great to work with. He is easy going, answered all my questions and was super responsive to texts and phone calls. I would definitely use them again and would highly recommend them to anyone wanting a pool installed.

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!

Dennis is the best! He clearly has a love for this work and it shows in his professionalism, care…read moreand communication. He maintained our in-ground pool and spa for many months until we moved, brought the water chemicals up to the perfect balance and kept everything sparkling clean. His communication, easy texting, was always fast, friendly and responsive. Great guy and great job!

We are very pleased with the service provided by this company. Our technician Oscar is excellent as…read morewell. He is on time, courteous and thorough

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.