We hired fluidity pool design to build our pool and outdoor kitchen. After waiting 18 months and…read moremultiple calls on the progress they were making on permits, we found out they had not completed any work and literally forgotten about our project. Our pool will now cost at least 15 percent more due to inflation to build with another company.

When we bought a house with our first pool, knowing nothing about them, but enough to realize it…read morehad big problems, we reached out to several pool companies for help. Ryan and Pool Care were, by far, the most responsive and helpful company, so we selected them to rebuild our pool. Ryan did an outstanding job, his design help and personal daily supervision really made the difference and we weren't easy clients. As pool newbies who got frightened at the smallest thing, every day we were calling with questions and demands. He delivered a great job and we are just as happy now as when the pool was first remodeled. Except now we are very knowledgeable about all things pool and truly realize what a wonderful job, with extreme attention to detail, excellent workmanship at a reasonable price we received!

Our pool cleaner comes every single week for a tiny spa/pool but charges $160 every two weeks. For…read morethat amount of money I have texted emailed and called and received no response when a dead bird landed in my pool and I need to know how to chemically treat it. No one responded to me whatsoever. I am willing to write grand reviews for companies that actually respond to its consumers, but this company isn't able to do so for whatever reason though I have left a few voicemails text messages and even an email so I am left to believe that they are more interested in me paying $160 for a spa just to be cleaned and barely treated for maintenance. This is an exorbitant amount of money for a company not to respond to its loyal customer and I'm trying to cut down on the services because I'm now a single mom and I can't get anyone to respond so I'm writing this review.

I have reviewed Bell's Pool and Spa a few times since we began using their services years ago…read more Still, this addition is long overdue. We live right in the middle of the Mountain Fire damage in Camarillo. While our house was spared (for the most part), our pool was a mess. It was filled with leaves, ash, soot, and "volatile organic chemicals" from burned battery acid, asbestos, and such. We were at a loss as to what to do and the County was so inundated with homes burned to the ground, no one could really help with this issues. The Bell's advise early on that the healthiest approach would be to empty the pool and then acid bath (if necessary) and refill. We were able to speak with Marty and Lisa and they assured us that they would get someone as soon as possible. Needless to say, so many home owners were in this same predicament. Tammy came over to clean what she could as soon as service companies were allowed back into the area. She used a pool net and her portable vacuum on a couple of occasions to get the major leaf and burn debris removed. The soot and ash was too fine and couldn't be removed in this manner. We tried our in pool vacuum system but it clogged after three to four sweeps each time. It would have meant cleaning the filter over and over and over again. Josh next came over and assessed the pool and verified that he could empty, acid bath, and refill it and get it back to new. It took one day/overnight of set up to use a sump pump to remove the water and debris. Then he worked washing, rinsing, and acid bathing where necessary. He was here for about nine hours on the second day. He didn't stop until he had everything ready. Josh also got our hoses set up so the refill would begin right away. Bell's can get very busy and sometimes it takes more than one attempt to get through to them; however, time after time they have come through for us.

Our pool is completely tiled on the inside and around the perimeter of the pool, the glass tiles…read morestarted breaking around the entire perimeter of the pool because the pool deck was settling. The top 6 inches of the tile needed to be replaced, and It was almost impossible to match the rest of the tile in the pool because they no longer make that glass tile anymore. Our fear was that the repair will look like a patch job instead of an intentional design. Brandon and the team at Clear Conceptz went above and beyond to ensure the best possible outcome. They traveled all over the city to find the best options to not only match the glass pool tile, but also the Saltillo tile on the deck. They just would not stop putting in effort until the job was done right. They also successfully removed several rust spots from the pool that were very unsightly, and they refreshed the lights and all of the fixtures inside the pool to make it look like new.  It's refreshing to work with a team that cares as much as they do and people that will go above and beyond to get the job done right!   I appreciate their service more than they know.  I also got multiple bids, and their pricing was very fair and competitive. We feel very fortunate to be working with such fine people and we are delighted with the incredible result!  Nice work gentleman!

This Company has done a beautiful job on my fiberglass pool. Tiles were out and very dirty. I…read morepositively will recommend them Very professional and knowledgeable. and should also mentioned at a very affordable price.

Joey Martin was highly recommended from a family friend. We met with him back in February and…read moreinstantly liked him and so did our dog :-) He started cleaning our pool on March 1st and I have to say he's amazing. He's reliable and pays great attention to detail. You can tell he really enjoys what he does.. He is an owner that truly cares about all of his customers. He's a family man and we're so glad he's doing our pool. HIGHLY RECOMMEND HIM

I have used Joey for my pool service for over a year. He is reliable, reasonably priced and easy to…read morecommunicate with. My pool looks great and it is well maintained. I highly recommend Joey for your pool service.

I interviewed no fewer than eight pool companies before finally handing my prehistoric 1963 pool…read moreover to the capable hands of Superhero Pool. This thing was basically a concrete dinosaur that had somehow survived six decades of questionable decisions, and it desperately needed new tile, fresh plaster, a new light, and a leak patched up before it staged a full rebellion. I can't say enough good things about the company and how smoothly they communicated throughout the entire process. My main contact, Dave, was genuinely helpful, pleasant, and refreshingly non-pushy--the rare salesperson who doesn't make you feel like you're being gently herded into a timeshare presentation. And then there's Juan, their plumbing wizard. This guy can apparently do everything, shows up when he says he will, and is as friendly as he is competent. If I ever need a superhero sidekick for household emergencies, Juan's getting the call. High praise all around--Superhero Pool turned my aging relic into something I'm actually proud to own again. Would absolutely recommend.

SHP waited patiently for me to decide what I wanted to do in my backyard for almost 12 months! It…read morewas complicated, as it was tied to a complete backyard overhaul. They worked hand in hand with the contractors and completely redid my pool. I received new tile, coping, pebble-tech, baja ledge, and upgraded pool equipment. Now, I can operate everything via my smartphone. We've spent more time in the pool this summer than I have in 25 years! Thank you, SHP's!!!

Julio is totally awesome! I've had a previous pool cleaner and my number one peeve is…read morecommunication. With him now gone and Julio now servicing our pool all my worries went out the door. Julio is always on top of everything, he's very knowledgeable, trusting and dependable. He also referred me to a contractor when we needed to do our pool plaster (now we have pebble tec and is really worth it!) We're so glad to have Julio servicing our pool! We totally recommend him !

I have never left a bad review in my entire life, however the services and emotional treatment I…read moregot from Julio was awful. Avoid Julio at any cost. He completely destroyed my pool. After initially speaking to him about my pool's issues, he reassured me that he would fix and handle everything. After 4 weeks of lying to me consistently that everything was "under control"; he didn't do any work to my pool, completely ruined the piping and then he stopped showing up. This man is a liar, unpunctual and unreliable. I tried to contact him multiple times without any response. My pool is now destroyed and resembles a swamp or sewage. I now have to drain all the water from the pool and fix the piping.

WOW! Where to start. I wish I could give a negative 5 Star…read more Worst experience ever...and I mean ever! Jim Satterfield is the owner and quite possibly the rudest individual I have ever met. He is a liar, unprofessional, incompetent, dangerous, and a thief. Let me elaborate. Liar) He quoted me prices for upgrades after the build began, but when the final bill came in, every item we discussed, he padded with a higher price. My mistake was not getting each of these in writing, so had no way to prove what he stated or quoted. Unprofessional) Jim's temperament is to be rude, condescending, and narcissistic. He yells at everyone, including my wife and I! He walked off the job twice. Told my wife he wouldn't come back until I returned from a trip. Yelled at his subcontractors, one of which told me hated working for him. I asked his son about his moods when he walked off the job the first time, his son's reply..."well he gets like that, but will be ok in a couple days". Are you kidding me! Incompetent) Most everything had to be done twice or just canceled. Stonework horrible, stone columns different heights (2 still are), didn't follow the pool diagram, everything that had to be 'fixed' was called a 'change' by Jim, and he added fees! He also built our BBQ/Bar crooked! He squared it up off of our property wall and not the house! It is now affectionately called 'The Crooked Bar'. I have a friend who saw this and asked me if I checked to see if Jim actually had a license. Dangerous) I was alerted to a gas odor near my gas meter. My landscaper and the Culligan man alerted me to this. I called the Gas Company, who immediately sent out a technician. All of the joints where the pool gas line connected to the gas meter where loose! The Gas Company technician said "lucky no one lit up a cigarette over here!" He stated it looked like the joints were hand tightened and whoever did this forgot to use a wrench to finish the job!!! Unbelievable! Also, I pulled about 20 nails and screws, that were sticking up out of the pavers! A friend of ours stepped on a screw, so after I pulled it out, I looked over the whole area and pulled the rest...and yes, i took pictures of them while they were still embedded. A Thief) One day Jim came to me and asked to borrow some money to buy lunch for his guys. He forgot his wallet or something. I lent him $40 and he told his guys that he was buying lunch. When the final bill came in and i was shocked with the additional charges above and beyond what he quoted me, i asked about the $40. His reply was that they moved a couple stones for me that day and i should've bought them lunch!!! This is classic Jim. Plus we agreed before the build that he would move 5 landscaping rocks, he moved two, the two that cost me $40 additional dollars.SMH! I could add a so much more, but anyone reviewing this should run from this company! They say 'Karma is a bitch'. Well a friend of mine lives across the street from the build Jim started after mine. He was evidently fired midway through the job for incompetence. Gee I wonder why!? Update...now we've a water leak and will be having a different pool company coming in to take up a portion of my pavers (thank God I did pavers, otherwise they'd have to jackhammer concrete!), repair the leak, and reinstall the pavers. Satterfield...you suck!

We hired Valencia Pool Design to build our pool, backyard patio and barbecue. We had a rough idea…read moreof what we wanted and Jim Satterfield of VPD helped us realize our dream and then some. He personally supervised the crews and always let us know what they were doing in advance. We had a written contract with VPD and Jim let us know whenever we wanted something that fell outside of the agreement so we could decide if we wanted to pay the extra cost before the work was started. However, almost all of the work was covered by the contract and the extras we asked for were minor. Jim's crews were courteous and efficient and kept their work areas clean. They showed up on schedule and finished the work for the day in the allotted time. If you have worked with contractors you know how important and rare that is! When the project was complete it exceeded our wildest dreams. Our pool is elegant and beautiful and fits our house and surrounding area perfectly!!! The barbecue and covered patio are perfect and just what we hoped they would be. See the pictures below to judge for yourself. We could not recommend Valencia Pool Design more highly and Jim and his son Austin are skilled yet easygoing and truly want to deliver the best value for your money. Not only did they do all of the work on time but also within the original budget. To top it off, their original quote was the best and most reasonable of all of the contractors we talked to before hiring Valencia Pool Design. Call Valencia Pool Design if you want the best pool, the best price and the best experience. Jim Satterfield at 661-406-2267.

Although he doesn't have the availability right now to be my pool guy, Justin gave me a wealth of…read moreknowledge and was able to guide me in fixing an issue I have been having with my pool! So much knowledge, super helpful, and gave me some things to consider moving forward. Would highly recommend using him if he can fit you in. Thanks again!

If you are looking for the absolute best pool service in all of Ventura Country look no further…read more Justin is absolutely the BEST!!! He is reliable, honest and so friendly. He is a pleasure to work with and does a phenomenal job! If anything comes up he responds almost instantaneously. You will never find better customer service! Do yourself a favor and hire this man!!! You'll be so glad you did!