Whenever I need anything for my cell phone, Crystal Wireless is my first go to. I also use them as my WISH pick up spot. Nice people who work there and super helpful and friendly! read more

I needed my iPhone screen replaced and called Crystal wireless for a quote. They are one of the few spots open on Sundays. They are very reasonably priced compared to the other places I called. Only took 30 minutes for them to replace the screen. I also received $5 off when using the yelp coupon. read more

Got same day service. Easy to work with and fixed my problems. Relatively affordable too!

So myphone has the hearing problem that it couldnt hear normal. Everytime I have to open the speaker to hear and its very bother me. I took the phone to T-mobile for fixing and they told me they couldn't fix it bcz they dont know why myphone couldn't hear well. So I was searching on Facebook and people recommend this place call Crystal Wireless. I ran there immediately and tell them my problem. The people are so nice and helpful,they told me to came back about an hour. And when i came back, they finished fixing myphone and oo la la, myphone back to normal, i able to hear well without open my speaker. The owner was so nice that he gave me a new phone case bcz mine is old. Thank u Crystal Wireless for saving myphone life and you guy are awesome. Super happy!!! read more

Crystal Wireless - Free phone case - Mobile Phone Repair Near Me - San Jose, California

My kid decided to bang a bullet size crack on my screen of my Samsung Note 9. I loved the phone and i did not want to part with it, so i called around and this was the only affordable place that i found. They looked at it and said that the LCD screen needed to be changed, i said cool. Came back a couple of hrs later, they told me that he hit it to the motherboard! He said he could replace, which he did and my phone is perfect again :D. I was given a cell phone cover and EVEN had my pen replaced (again my kid). no charge VERY AFFORDABLE, SUPER NICE AND QUICKER THEN THE OTHERS THAT I CALLED. i would recommend them to anybody who wants to have their phone fixed. read more

I was recommended here by my mom and I'm glad I made the commute from Santa Cruz. John was pleasantly helpful and my phone looked and worked like brand new. I'm sure I'll be here again with how often I break my screen lol‍. Thanks John for your great customer and helping me with my phone. read more

My Samsung S20 plus glass cracked and I wanted it to repair it. I must have called 8 different places and all of them couldn't repair the glass but had to replace the screen as well. Since my screen was fine, I didn't want to spend extra money to replace it. Finally I stumbled across John and he was able to fix the glass on my screen without replacing the screen. He was reliable and did a great job read more

I got my iPad Pro screen replaced here and I can tell you, I recommend this place to everyone. They have the parts on hand, so you wouldn't have to wait a couple days. They gave me a reasonable price, and they finished working on my iPad in a matter of hours. The replacement screen is basically new, and the quality of the screen is still very high! The people there were very kind, and they asked me if I wanted them to hurry up the process so I could get my ipad sooner. Warranty is 2 months, so I have plenty of breathing space if anything goes wrong. Overall, an amazing experience, and I 100% would come here again. 11/10 read more

I got my iphone and iPad fixed here and the price very reasonable and good customer service. They provided excellent skill and excellent customer service l. Best shop to come for your repair. I would strongly recommend! Thank you and his team for the repaired read more

I was referred to this shop by another phone repair shop, and I'm glad I was! My wife's Samsung s10+ simply died one night, and there was no cloud backup. We desperately needed the data off the s10+. John (the proprietor) said that it's most likely the mainboard, and if he could repair it, it would be $xxx, and if he couldn't there would be no charge. Low and behold, about two hours later, John called and said it was repaired. He saved our bacon, and I'm very grateful! If you have a phone repair need, this shop is the place to get it done. Friendly, honest, and fair pricing. read more

Great service and very knowledgeable. This guy knows his stuff and fixed the screen right away. Really good customer service.

John knew I was nervous about my iphone 12pro max camera phone being replaced. he asked me how i broke it as well as asking what i use it for. John didn't sugar coat anything and provided a camera replacement for my iphoine 12pro max without any questions asked. after he fixed my phone, i've had no issues with my new camera. he saved me and i can't thank him enough. One of his friends referred me to him and i'm so thankful he did. i'm coming back here for my repairs from now on. peace out apple care read more

The best service available! There full team staff is readily and available! Fast, efficient, great customer service, better experience than what I expected ! John is amazing I come to him for all my fixes ! Highly recommended read more

Repaired my broken charging port with great and speedy service. Would highly recommend

We've been here a few times now with different devices and every time it's an excellent service. Always get the job done very well and efficient! 100% recommend for great service, professionalism, and prices! :) read more

I came in with a broken back glass on my iPhone XR and within an hour, I came out with a phone that looks brand new. Compared to the prices of other repairs, this one is the place to go! When comparing other repair shops at three different locations, they were all charging from $100-$200 while Crystal Wireless only charged me $80. They were even kind enough to put on a new screen protector for me! read more

Needed repair of motherboard in my IPhone 7. Tried a cell phone repair shop near me and they recommended Crystal Wireless. John at Crystal Wireless did any excellent job for a decent price. Also they repaired it within 2 hours. Staff was very helpful and communicated well when phone was done. Would highly recommend. Work guaranteed for 60 days read more

I been to this place throughout the years. Recommended by my uncle. John is really good with fixing black screen and cracks screen. Very reasonable price and super friendly service. Not to mention he's really quick too. Highly recommended. read more

Wow! This is the BEST place to get your phone repaired. I had such a positive experience coming here. Great service and affordable pricing. Great place for all phone issues. Got my galaxy S8+ screen fixed and it looks like new. You cant get better service for the price. My go to spot if I need phone fixing or accessories. Fast and professional service. I would highly recommend to anyone who needs a phone repair. Thank you, Crystal Wireless read more

Affordable place to fix your broken phone ! Just replaced my broken front glass iphonr Xs max today super happy with the service . Highly recommend read more

I was getting quotes for replacing my Samsung S9 plus outer screen only (not the LCD) and this was the only place that offered me to do that. I must have saved a couple of hundreds of dollars! Quality work. Customer service was great as well. I will definitely go back there the next time when it's in need. Thank you Crystal Wireless! read more

Highly recommended this place to anyone wanna fix the broken phone. The customer service is very great, and the price is very affordable. The owner is very professional and friendly. I'm happy with my brand new phone now with free phone case and screen protector read more

crystal wireless did amazing job on my iphone xs back glass. The price is very affordable comparing to other places that i called. They did amazing job & quick . They replaced it in one hour. I'm very satisfied & definitely recommended. read more

I've come here twice. One time to get my phone screen fixed another time to get my phone back cover. Both times I received great customer service and they completed the services in a time fashion. I definitely recommend this place if you're looking for quality work and especially if you have a tight budget! read more

Great service, went extra miles to fix my cracked samsung S8. Price is the best I can find, highly recommend for any screen repair,

This phone has broken screen, my son treated it as waste. But today for just $ 65 Mr John made it so useful to me. Its very beautiful. Service and price are great! Thank you very much, Mr John! read more

Crystal Wireless - Mobile Phone Repair Near Me - San Jose, California

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Nice family ran business. They are friendly to my grandmother that I always bring in to fix her iPads

Nice store decoration nice service, fast and careful. Nice staffs , fair price . Will come back for phone and iPad service!

Working with Crystal Wireless was wonderful! I had a dead iPhone 6S that had not been backed up properly so my goal was just to get it to turn on so I could get my photos and contacts! John at Crystal Wireless was friendly and prompt with a diagnostic. He is an absolute wizard. He was able to get the phone running within hours!!! I had already wasted time going to Apple, Verizon and another local repair shop and was disappointed to find none could or would help me! The price was so reasonable, too! I would recommend this business for your phone or computer repair needs. I will be telling everyone I know! John runs a very honest business and is eager to please!! Super convenient and efficient! Need I say more!?! read more

I am a fastidious person and never revew 5 Stars for bad business. My phone is broken. I called (408) 854-1718 to make an appointment and came here to be directly changed by John. After replacing, he stamped the warranty on the back of the screen. After coming home I had some questions so I called and asked him. He was very enthusiastic, devoted, and thoughtful! With the warranty and service that put the interests of our customers first, I saw his business is always busy this is of course! The store will be the place I will always look for when I need phone problems. I share this to give people a peace of mind when having cell phone problems. read more

After calling several places this was the only store that could replace my cracked Samsung S10 glass without also replacing the LCD. They had the glass in stock and were able to replace the glass the same day in just a few hours. It was well worth the 15 min drive; they had the best prices and great customer service. If you need a phone or tablet repaired this is the place to go. read more

Good service got to phone screens repaired by John and one phone was turning off so he sent it somewhere else there fixed it and know we are all happy thank you read more

I really like the service here and owner is very friendly and honest. The phones here are pretty cheap and he also gave us free a tempered class when I bought phone there. Will come back for every phone services! read more

I was referred by another cellphone repair shop for my s9 screen crack. Crystal wireless appears to be one place where Samsung phone glass can be fixed without LCD change. I got in thete and experienced great service, this place is 20mins drive from my place but worth the drive. Customer service was excellent, John was upfront to let me know if any damage in LCD, he wont fix it, which I like as he is transparent with customer. He said 5hrs time to fix, due to busy schedules they have and he was prompt, i pickedup my phone now. Price is the best I can find, highly recommend for any screen repair, read more

John sodered a tiny radio antenna back onto my OnePlus phone. The business owner was friendly and upfront about price and turn around.

Had my screen repaired got it done within a reasonable amount of time but Face ID stopped working went there a week or two later because I know the screen has something to do with Face ID and said they couldn't fix it would not recommend this place read more

Amazing services!!! I got my Apple Watch screen replaced and they were able to get it back to me in 2 hours!! Amazing work ethic and really really kind people!!!! Please be sure to go to them for any apple product repairs!!! They will not disappoint!! 2 thumbs up! read more

I was referred to John at Crystal Wireless by a local phone repair shop. I drove up to San Jose and was helped right away. Great customer service, quality work, priced fairly and quick turnaround time. read more

Excellent service , theses guys fixed my iPhone within 2hrs and took the time to go through and test several apps and functions to make sure everything worked. No complaints - excellent service. read more

Came here to fix my phone. The owner is super nice, the service was fast within 2 hours I got my phone back and also gave me a new screen protector for free. Thank you so much! read more