Malpractice! Get a second opinion!!!! Beware this office is a cash cow and does not treat people…read morewith patience, time or care. They are only interested in extreme diagnosis with not even being open to stages of plan, or preventive measures. They treat you like cattle. 10 people in line waiting to get in on a Saturday, need full payment of your entire dental plan up front before booking the service. I have never been to a dentist where it is supported and allowed for a dental assistant and hygienist to diagnose a patient before the dentist even sees you. Makes me sick thinking others just trust what this dentist says without getting a second opinion. Making money hand over fist this office. *Update* I got a second opinion and do not need ANY dental work. No crown, no root canal, no iInvisalign, no cavities filled, NOTHING NEEDED!!!! Makes me sick people are trusting this dentist and staff. Saved $3,000+ going to an amazing dentist myDental Tech Ridge in Austin. Wonderful Dentist and staff. Excellent service top to bottom. Free consultation. Open on Saturdays! Stop giving One Smile Dental your hard earned money!

Finally do I feel comfort. I know we all do and say things when we are mad. But, I finally feel…read morethat Dr Collins made a very good decision. He texted me when I left there that he would give me my money back, so I can pay somebody else. I feel that this was a great decision. It's a waste of his money to keep making me a set of dentures when they never look right. He is wasting his money and time like I am. This has been a long road, and I have not been satisfied with every pair. So he won't spend anymore money and time.

I needed to find a local dentist here in Bastrop, and I am so glad I found Chad Byler's office!…read moreFrom start to finish they were very friendly and very professional. They do not overbook and I was taken back for my appointment almost immediately. They are in a new building so everything in the office looks shiny and new! The staff was very competent and Chad Byler has a lot of experience. They have been helping me with what I need to get done, and I am so happy that I have found my new dentist in this town! I highly recommend them!

Got called back on time. WAY too much loud office chatter. New high ceilings might not help but…read morethe result is still the same. Not a relaxing visit.

THANK YOU FOR GIVING ME MY YOUTHFUL SMILE BACK! I've waited…read moreuntil my treatment was complete before writing this because I wanted my review to come from real experience--not just a first impression. Over the course of my treatment, Dr. Ravi and his incredible team restored my smile with 18 crowns and 2 bridges. That's a huge amount of dental work, and I can honestly say it has been the best dental experience of my life. The crowns came back SO FAST and the temporaries looked and felt great. From start to finish I got almost all my teeth done in just a matter of days. If you're someone who gets anxious about going to the dentist, this is the office you've been looking for. They don't just say they care about keeping you comfortable--they prove it. They constantly checked to make sure I wasn't in pain, explained everything before they did it, and even brought me a warm blanket during my appointments so I would be comfortable. Those little acts of kindness meant more than they probably realize. They will even hold your hand and comfort you if you get anxious. Dr. Ravi is not only exceptionally skilled, but he's also patient, compassionate, and genuinely invested in giving his patients the best possible outcome. He even went through my entire medical history and checked all of my medication's to make sure that everything he did was for my benefit. Dr. Ravi went off a 35 year old picture of me to restore my smile. I don't know another dentist that goes the extra mile like he does. Melissa is simply amazing. She was encouraging, attentive, and made every visit feel less like a dental appointment and more like I was being cared for by people who truly wanted me to have a great experience. What impressed me just as much was their honesty. Ashley worked tirelessly with my insurance company to maximize my benefits and helped me get the best price I could find anywhere. At no point did I feel pressured or taken advantage of, quite the opposite. I felt respected. When you spend this much time in a dental chair, you learn very quickly whether a practice is exceptional or just average. Bastrop Modern Dentistry is exceptional. They gave me far more than beautiful dental work--they gave me confidence, comfort, and a smile I'm proud to show again. To Dr. Ravi, Melissa, Ashley and everyone at Bastrop Modern Dentistry: thank you for treating me like family instead of just another patient. You have earned my complete trust, and I will recommend your office to anyone who asks. Five stars simply aren't enough. I can't stop smiling

I don't recommend their financial plans. 3 years later having to call legal services for over…read morecharging with Smile Generation.

If I could select zero star, I would. It takes ALOT for me to get to the point of writing a bad…read morereview. I scheduled an appointment over a month ago, and the pain in my mouth has exponentially increased. I arrived at my scheduled time; I had already completed all pre-appointment paperwork. They asked for me for my insurance card, I immediately began to search for it on my portal. The Wi-Fi I "borrowed" was slow; (she wouldn't give me theirs) it was taking a little bit. I asked if I could be processed/allowed back as private pay, (I was in pain and had waited a month) giving me more time to continue to upload while in the dentist chair. They said I would have to pay then, and no refund would be considered once insurance verified. They had to prove insurance before they could allow me back. I showed them the phone with my active id card download buffering. I was then told it had taken too long, and I would need to reschedule for an appointment over a week later. When advancing this with the "office manager" she proceeded to tell me I knew about the appointment, and knew I would have to have it, and I should have called them ahead of time to make sure they had what they needed from me. They allegedly called me yesterday and today and left a VM, (no evidence on call log/VM) I asked again if they would please reconsider and allow me to see the dentist and get the card, or I would self-pay without question. She informed me, " she would not go back and forth with me". Ok good. I took my business down to Aspen Dental, where I was treated with some dignity and respect, they allowed me to show my digital card and saw me within an hour. I wouldn't take my dog/cat here if they were on their last leg. The animals would die in their lobby while finding the insurance card.

If you are receiving bills from this office, be aware that Texas Civil Practice & Remedies Code §…read more16.004(a)(3) states that the statute of limitations for debt collection, including medical bills, is four years. From my understanding, a provider may still send a bill and request payment, but they cannot sue to collect the debt if the four-year period has passed. That's what I'm learning so far, I could be wrong. I want to share my experience so others can be informed. When I spoke with the manager, she told me that "dental" is not "medical," which I found surprising. She also provided statements--not itemized bills--showing changes over time as my insurance continued making payments, even though I asked for proof of prior billing or contact. I was trying to understand why I wasn't notified sooner, as timely coding adjustments, FSA, or other insurance remedies could have been available. She insisted they had sent bills, yet the documents she provided were statements that reflected ongoing insurance payments. This left me confused, especially when she attributed the billing process to a third party--something that doesn't change my concerns as a patient. Additionally, she emailed screenshots of my account, which helped me see what had been happening. I now plan to review everything carefully to determine what is owed and whether it was appropriate for them to reach out in 2025, long after I lost access to the insurance benefits that could have been used in 2020 to address any issues. just as an fyi: 1 - complaints with the Texas Attorney General (https://www.texasattorneygeneral.gov/consumer-protection) and the CFPB (https://www.consumerfinance.gov/). 2 - if the statute of limitations applies, then for collections, you can dispute it with the credit bureaus, citing the expired statute of limitations. I'm not sure that's the case with mine, but I know I didn't receive accurate information on the calls I had today, so I'll need to do my own research.

I had many horrible Experiences as a kid at our family…read moredentist. Takes a lot to get me numb for procedures but he never believed I could feel the drill and the pain. When I became an adult I had finally found a dentist in California that was great. After moving to Texas, we found Dr Smith and been going to her for 16 years. Nicest and most compassionate and accommodating dentist ever.

I'm surprised that I haven't written a review yet. I've been coming for about 2 years to Spring St…read more and I've always had a pleasant experience. I wanted to make a point to share about my last visit a couple days ago to illustrate just how great these people are. Monday night I broke a tooth eating dinner. We had expected that I might have a cracked tooth that was bothering me on occasion, but could never identify which tooth while in the dentist office. I Googled Spring St. to see what time they opened in the morning so that I could call and get an appointment. To my surprise, Google had an option to send the business a message AND it said that the business typically responds within an hour. So I thought, "let's try this" and sent a message. Shortly thereafter I got a message from Dr. Romney saying they would call me in the morning to set up an appointment. They opened at 7am Tuesday morning. I noticed on the clock it was 7am and before I had a chance to give them a call, they called me. :) They were able to get me in a 1:30pm that day. Mona is my favorite. She always has a smile on her face which is so nice to see when you walk in the door. Dr. Lassen was able to save my broken tooth and put a crown on it that same day. I was so grateful to the whole team for taking care of and so quickly. I highly recommend Spring St. to whoever is willing to listen.

I had to get a root canal removed because these dumbasses can't seem to do their work right don't…read morerecommend this company nor will I ever come back and OVERPRICED LIKE A MF! My experience with this location is horrible highly recommend any other dentist this place is just ass.

On Sunday afternoon I broke my front tooth. I called Castle Dental as soon as they opened on…read moreMonday, explained my situation and they told me to come in as soon as I could. I was there about 40 minutes later expecting to just have a consultation with a plan for repairing my tooth at another time. I was prepared to go a few days with a very unattractive, tooth gaping smile. I was taken to exam room almost immediately. Dr. Cerelli told me my tooth could be repaired with a crown and it could be done at this visit if I had time. When I left the office I had a temporary crown on my tooth (so no gappy smile) and an appointment in 3 weeks to get the permanent crown put on. I have been going to Castle Dental in Bastrop for over 3 years and have never had any complaints but this was over and above what I expected. I have had cleanings and a tooth implant done here in the past. Dr. Cerelli and all the staff are amazing!

This place is horrendous! They used all my insurance. Made partials that are falling apart. Went in…read moreover 7 times to get them adjusted and it was never fixed. Made excuses for it. When she was doing the casting I told her I moved my mouth to align my teeth. She said it was fine. From day one they hurt and was told the bite was off. Over and over I went in . Ya think? Cause I aligned my teeth and didn't let them sit in a natural way. She said it was fine.. excuse after excuse for there mess up. I now own a pair of partials that don't fit and are falling apart after only a year or so. I'm literally glueing them back every 3 months. It is disgraceful the work they do. New manager called me about just under a year later and I told her they were crap and all the hell I went through. . She just said sorry and there is nothing they can do. Excuse me? You made me a crappy pair of partials. Used all my insurance. I can't even wear them. When I do have to so much pain that I take them out as soon as I get in the car from going somewhere . So you can take all my money and leave me with a crappy pair of partials? It's ridiculous how much dental offices can get away with. They also screw up billing all the time. It really makes me not want to go to any dentist. Legit traumatized . I can't afford it now anyway cause they made sure to use all my coverage for BS. Made me a bite guard from hell. Not even able to use that as well. It's horrible. But all I get is a sorry and not we will make it right. Don't waist your time. These people are chaotic all the way around and will rob you blind. The partials were over $2000! 3 teeth and made like crap. Plus the other hundreds for bs things.

I'm so happy I started seeing Dr Laura. On my first visit she cleaned my teeth herself and my…read moreteeth have not looked or felt this good in years. The staff is very friendly and knowledgeable. I will definitely continue going back.

From the owner: Our office is designed to create a warm, welcoming environment, while our technology helps ensure…read moreexamination and treatment are comfortable, efficient, and highly effective. With our comprehensive dental treatment options, modern office amenities, and operatory rooms, our doctors and staff are committed to making your dental care our top priority during every visit.

Patients beware; this medical group does not actually know how to care for patients…read more I considered not posting because I don't want to be one of "those people", however, the care here is actually dangerous to patients, and I feel a duty so other people don't go through what I endured. I plan to file an official complaint with the appropriate state board organizations with the specifics and my personal information when I'm done with this review.

Pamela Lopez is the best behavioral health specialist I have ever been to. She is very empathetic…read moreand does well in making sure you never feel alone. Unlike other therapists, who treat sessions like a class with rigid structure, Ms. Lopez is willing to talk about whatever is on your mind and is always checking to make sure you are comfortable. I recommend her to all my friends and family and will continue to do so!

Hygeinist is good, efficient, very comfortable energy and proficient beyond all my dentistry…read moreexperiences in 72 years. I have VERRRY sensitive teeth and this is one place where the water used is not ice cold; which, for me, is torture. Doc comes in and does a thorough check after cleaning and finds all "looking really good" which is always a relief to my ears. Lots of negative experience in the past with tons of dental work. Yes. I give this clinic highest rating. Grateful I found them.

My family has been going to Dr. Watson for years, we love him and his staff. Very professional and…read morepleasant atmosphere. I will never go to another dentist here.