DO NOT GO TO BASTROP MODERN DENTISTRY!! Three times they tried to charge me more than what I know…read moreis my insurance copay. Last time they literally tried to scam me by saying I needed a deep cleaning with their special laser treatment for $500. I went to another dentist for second opinion and was told I just needed a regular cleaning. Nothing BMD dentist said he saw did the other dentist see!

My scheduled appointment was abruptly canceled while I was en route, despite my having adjusted my…read morepersonal schedule to accommodate the time. I was instructed to call scheduling to reschedule, which I did, but I was only able to leave a voicemail. It took an unacceptable three weeks for my call to be returned. When I finally spoke with a male scheduler, I was told that I would need to re-register as a new patient. When I tried to ask questions for clarification, he repeatedly interrupted me and was extremely rude. He ultimately stated that he would not "deal" with me because I was not "listening" to him and that another scheduler would be in touch. This entire experience, from the last-minute cancellation to the unprofessional and disrespectful behavior of the scheduling staff, is completely unacceptable. The lack of communication, the extensive delay in returning my call, and the discourteous way I was treated have caused me to question the quality of care provided by your practice. I believe these issues need to be addressed promptly to prevent similar experiences for other patients.

From my first appointment with Dr. Mike and his staff, I have enjoyed a caring and professional…read morerelationship with each member of the dental office. They have walked me through my plan of treatment options with full explanation of each procedure and costs. I continue to proceed with additional treatments with this wonderful care team. Valerie C.

will ask you to sign a paper to automatically charge your card and they do so without any notice…read more night guard is a scam, insurance won't cover after the dentist claimed they would. asked to speak to a manager they said there isn't one!

I had many horrible Experiences as a kid at our family…read moredentist. Takes a lot to get me numb for procedures but he never believed I could feel the drill and the pain. When I became an adult I had finally found a dentist in California that was great. After moving to Texas, we found Dr Smith and been going to her for 16 years. Nicest and most compassionate and accommodating dentist ever.

If I could select zero star, I would. It takes ALOT for me to get to the point of writing a bad…read morereview. I scheduled an appointment over a month ago, and the pain in my mouth has exponentially increased. I arrived at my scheduled time; I had already completed all pre-appointment paperwork. They asked for me for my insurance card, I immediately began to search for it on my portal. The Wi-Fi I "borrowed" was slow; (she wouldn't give me theirs) it was taking a little bit. I asked if I could be processed/allowed back as private pay, (I was in pain and had waited a month) giving me more time to continue to upload while in the dentist chair. They said I would have to pay then, and no refund would be considered once insurance verified. They had to prove insurance before they could allow me back. I showed them the phone with my active id card download buffering. I was then told it had taken too long, and I would need to reschedule for an appointment over a week later. When advancing this with the "office manager" she proceeded to tell me I knew about the appointment, and knew I would have to have it, and I should have called them ahead of time to make sure they had what they needed from me. They allegedly called me yesterday and today and left a VM, (no evidence on call log/VM) I asked again if they would please reconsider and allow me to see the dentist and get the card, or I would self-pay without question. She informed me, " she would not go back and forth with me". Ok good. I took my business down to Aspen Dental, where I was treated with some dignity and respect, they allowed me to show my digital card and saw me within an hour. I wouldn't take my dog/cat here if they were on their last leg. The animals would die in their lobby while finding the insurance card.

Very friendly staff. Quick visit and they were amazing with my kids. I definitely recommend it…read more Also, the price was decent. Compare compared to other places.

I'm so happy I started seeing Dr Laura. On my first visit she cleaned my teeth herself and my…read moreteeth have not looked or felt this good in years. The staff is very friendly and knowledgeable. I will definitely continue going back.

From the owner: Our office is designed to create a warm, welcoming environment, while our technology helps ensure…read moreexamination and treatment are comfortable, efficient, and highly effective. With our comprehensive dental treatment options, modern office amenities, and operatory rooms, our doctors and staff are committed to making your dental care our top priority during every visit.

I could not love CS Family Dentistry any more or recommend it more highly. The staff is amazing,…read moreunderstanding, and there to help. General appointments have all been great but when it came to an emergency the entire office went into reuse mode and saved the day! Dr. Smith is fantastic and I will never go to another Dentist in Central Texas.

I have never in my 85 years had a more positive experience. Dr. Smith and all of his very friendly,…read moreefficient and accomplished team are the best in every way. I highly recommend them!

On Sunday afternoon I broke my front tooth. I called Castle Dental as soon as they opened on…read moreMonday, explained my situation and they told me to come in as soon as I could. I was there about 40 minutes later expecting to just have a consultation with a plan for repairing my tooth at another time. I was prepared to go a few days with a very unattractive, tooth gaping smile. I was taken to exam room almost immediately. Dr. Cerelli told me my tooth could be repaired with a crown and it could be done at this visit if I had time. When I left the office I had a temporary crown on my tooth (so no gappy smile) and an appointment in 3 weeks to get the permanent crown put on. I have been going to Castle Dental in Bastrop for over 3 years and have never had any complaints but this was over and above what I expected. I have had cleanings and a tooth implant done here in the past. Dr. Cerelli and all the staff are amazing!

This place is horrendous! They used all my insurance. Made partials that are falling apart. Went in…read moreover 7 times to get them adjusted and it was never fixed. Made excuses for it. When she was doing the casting I told her I moved my mouth to align my teeth. She said it was fine. From day one they hurt and was told the bite was off. Over and over I went in . Ya think? Cause I aligned my teeth and didn't let them sit in a natural way. She said it was fine.. excuse after excuse for there mess up. I now own a pair of partials that don't fit and are falling apart after only a year or so. I'm literally glueing them back every 3 months. It is disgraceful the work they do. New manager called me about just under a year later and I told her they were crap and all the hell I went through. . She just said sorry and there is nothing they can do. Excuse me? You made me a crappy pair of partials. Used all my insurance. I can't even wear them. When I do have to so much pain that I take them out as soon as I get in the car from going somewhere . So you can take all my money and leave me with a crappy pair of partials? It's ridiculous how much dental offices can get away with. They also screw up billing all the time. It really makes me not want to go to any dentist. Legit traumatized . I can't afford it now anyway cause they made sure to use all my coverage for BS. Made me a bite guard from hell. Not even able to use that as well. It's horrible. But all I get is a sorry and not we will make it right. Don't waist your time. These people are chaotic all the way around and will rob you blind. The partials were over $2000! 3 teeth and made like crap. Plus the other hundreds for bs things.

I'm surprised that I haven't written a review yet. I've been coming for about 2 years to Spring St…read more and I've always had a pleasant experience. I wanted to make a point to share about my last visit a couple days ago to illustrate just how great these people are. Monday night I broke a tooth eating dinner. We had expected that I might have a cracked tooth that was bothering me on occasion, but could never identify which tooth while in the dentist office. I Googled Spring St. to see what time they opened in the morning so that I could call and get an appointment. To my surprise, Google had an option to send the business a message AND it said that the business typically responds within an hour. So I thought, "let's try this" and sent a message. Shortly thereafter I got a message from Dr. Romney saying they would call me in the morning to set up an appointment. They opened at 7am Tuesday morning. I noticed on the clock it was 7am and before I had a chance to give them a call, they called me. :) They were able to get me in a 1:30pm that day. Mona is my favorite. She always has a smile on her face which is so nice to see when you walk in the door. Dr. Lassen was able to save my broken tooth and put a crown on it that same day. I was so grateful to the whole team for taking care of and so quickly. I highly recommend Spring St. to whoever is willing to listen.

I had to get a root canal removed because these dumbasses can't seem to do their work right don't…read morerecommend this company nor will I ever come back and OVERPRICED LIKE A MF! My experience with this location is horrible highly recommend any other dentist this place is just ass.

I have been going to a dentist the last 4 years. I had dentures first then snap-ons and then I had…read morepermanent upper dentures and they failed after a year and a half. I decided I was going to go somewhere else I'm 71 so I chose not to go back to permanent again, and I really thought that I could never be able to be fitted well with a upper denture,but Dr Kon and his team made this happen for me im very happy with my results & I now have trust a dentist I highly recommend them they really care about you as a person

I'm not sure what to think as of yet. I have called numerous times to get an appointment scheduled…read moreand have not been able to get anyone. I have left numerous messages with a call back number but no return call. Not sure if there is any other way to contact this place.

Top notch care by their staff and doctors. I've been bringing my son here for over two years. He is…read moreunder 10, so it's just minor cleanings and such for now however, we have recently been in due to some slight mouth trauma and Dr. Adam has been amazing with Our care. Highly recommend him and his team.

I always find my visits here to be lacking! The doctors aren't very friendly and as a whole…read moreeveryone could be more professional! Definitely had better experiences elsewhere!