To whom it may concern, I would describe my experience at the MIRAMAR center as SCARY. This is the same word that two employees used to insult me while I sat in one of the screening rooms waiting. Turns out, I'm not that person who will just sit there and accept to being assisted by someone with ZERO etiquette who is having a bad day. Yes, I was insulted after politely requesting to be assisted by someone else, given her attitude. Management, I understand that the company does all they can do to save a penny here and there, and to make a center profitable, but at what cost? CSL Miramar should educate staff to understand that Volunteers are essential for the center and if any staff member is having a bad day, communicate to superiors and have someone else fill in for them. Or, in the best case scenario, if they are blessed not to need a job, possibly renounce and leave the position for someone else more qualified. Also, I kindly suggest that staff in the center who are on duty, should carry some visible identification on them when entering the rooms to assist any volunteers. Wishing you continued success, I look forward to improvement. read more

Always professional and in good spirits. I've never had a problem so far so good. The only complaint I have is that they need to assess people on the lines with their mobiles on blast. read more

I went to my interview at CSL Plasma on 03/11/26 located at 850 Ives Dairy Rd, Miami, FL 33179 I was scheduled for 11am I arrived 15 minutes early, checked in at the front desk, and informed them that I was there for an interview with (manager's name) An employee asked what I was there for, and after I explained that I had an interview scheduled, I overheard the same employee yelling "Español" because I am Hispanic. This made me feel very uncomfortable and gave me the impression that I was already being stereotyped. Shortly after, she came back and told me that the position had already been filled by internal candidates. If that was the case, I don't understand why I was asked to come in for an interview in the first place. Overall, the experience felt very unprofessional and disappointing. I was genuinely interested in working with CSL Plasma and expected a more respectful and organized hiring process. In my opinion, if this is the way they treat candidates at this location, I really don't want to see how they treat donors. Find another place! read more

MERRY FREAKING CHRISTMAS AND A HAPPY NEW YEAR..... as for the most part your over all staff is ok - good , but there is one who sticks out over all whether you have him stuck working in a tiny closet like a troll monster working on the machines or sticking people on the floor..... This guy no matter how good or bad of a day he's having he always has a positive attitude and a smile on his face and his name is FABIO..!!!! He should be the prime model of how all your employees should be and I hope the owner/ owners of this location are compensating him well to show him that you appreciate him and actually value him as a valued employee...!! read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - Miami, Florida

I don't understand what's going on at this center. The screening part now has only one person, they also have to do screening, answering the phone and or helping donors that have questions etc. while this is happening the screener has a donor in front of them. It's not fair that the donor that is already in the booth has to wait for the screener to do all of these other things. The same thing when you get to the back to donate. The wait time is way to long for both sections. Especially waiting to get to the back to donate. Some of the employees are doing their jobs but it's a lot on one person. People are wrap around the corner waiting to donate, and this is early in the morning when the center opens. mid day the waiting is ridiculous Right now it's not a good place to donate. read more

God knows How I kept going to CSL plasma in Miramar I figured they would humanize I even decided I would give the lady with the gray hair an opportunity to take my plasma I was under the impression that she know how to inject and that she did with no problem until yesterday when they decided they didn't want to see me anymore no there like the fact that the machine goes off. And the love to blame the donor the fact is that that I know this lady knew exactly what she was doing with my veins she caused me a lot pain and pulled my needle out then she blamed me and went on to type in her little box then went on to tell me I was deferred all through the holidays every time I went to this place I don't what happens when there is no manager there it get chaotic I would say to anybody that truly knows they are giving of them selves to save lives and also receive a little chump change for doing it and wants to feel good about it I highly recommend DO NOT GO TO THIS PLACE THESE PHLEBOTOMIST DO NOT CARE THEY ALL JUST PROTECT THEMSELVES AND COVER FOR EACH OTHER INCLUDINGTHE PEOPLE THAT SHOULD BE WORKING IN THE BACK BUT THEY RUN AROUND THE FLOOR THAT OTHER GIRL THAT WAS IN THE FRONT ON WEDNESDAYS SHE IS HIDEOUS SHE WAS TALKING WITH WHAT MUST HAVE BEEN A FRIEND OR RELATIVE BECAUSETHWY WERE CURSING IN THE WAITING ROOM LINE THAT DAY THEY KEPT ME THERE FOR 5 hours because this girl has in for me and all she does is defers people I so many of my right's violated Neve went through this before and I donated plasma for years in California and was never treated like I was just a scum walking of the streets I will never give this place of my self again moving forward no your right befit you go to these places these people don't get it and if they do they don't care they just throw away perfectly good plasma I really this location doesn't want plasma they just want to keep their jobs stay on the PAYROLL and for sure no one cares about all the lives that are being saved either other wise you would not have deferred me I know what you did but for me! God knows your heart and he know what you did that's what counts Find some other place not CSL I'm going to octapharm read more

My experience at the plasma center wasn't great. I arrived two hours before closing as their website suggests and when I called they said so long as you're here an hour before it's not an issue. I watch the video, spoke to the nurse, and then when we went back to Where the phlebotomist was, the phlebotomist was annoyed with the guy that walked me back there because she thought it was too late and wanted to go home. She proceeded to check my veins to see whether she can draw blood, she put the band on me so loosely that I honestly didn't feel it. I stated as much, and then told me oh sorry you're not eligible, can't find a vein, try again in a week. I was very upset. Very unprofessional. Waste of two hours of my time. read more

This CSL location rarely ever has a line. The employees are friendly and always seem to be joking around with each other, which shows there's a good team synergy. At the same time they're very professional and use every sanitation precaution necessary for a nice sterile, clean environment. They disinfect seats and place signs on the ones that have been recently disinfected/ safe for a new donor to sit down. Currently, the staff all wear masks as well as face shields and gloves. Masks are also required for donors. Hand sanitizer and alcohol pads are also readily accessible. Your first visit to CSL will most likely be your longest (approx 2 hours). You will be required to watch a brief video, fill out a long questionnaire and give your consent. They will then take your vitals (temperature, weight, blood pressure, finger prick for protein & iron levels) to ensure you qualify before you're allowed to actually donate. You're not donating whole blood, so your blood type DOES NOT MATTER. You are only giving plasma. It's actually fascinating to watch as the machine withdraws your whole blood, spins it to separate the plasma and "spits out" your pure plasma into a container. The machine then returns the rest of your blood back to you (red blood cells, platelets etc). At the end of your session, the last step is to replenish your electrolytes with an IV of a very chilly 70°F saline solution. I have never felt whoozy or lightheaded after donating plasma. But I have definitely felt cold! So pro-tip if you run cold like I do: BRING A BLANKET! (and a book or earphones/AirPods as you can listen to music or watch a movie on your smart device while you donate). They even have FREE WIFI! You will receive compensation based on the amount of plasma you donate. And your donation amount is determined by weight scale (i.e. the more you weigh, the more plasma you have to give). Each location has a different pricing scale. You can donate up to twice in a 7 day period and you are even allowed to donate at ANY CSL location in the US! I've donated in both FL and TX. Reasons to give your plasma: 1. Plasma helps burn victims. 3. Plasma helps adults & children with certain types of cancers. 4. Plasma helps people with liver or clotting factor disorders. 5. Donated plasma can be frozen & stored for up to one year. 6. Approximately 10,000 units of plasma are needed every day in the US. 7. Plasma transfusions are often lifesaving!!! So get out there, donate more plasma and help save lives!!! read more

Ashley, the center manager is the bomb.com Her and her staff were very friendly and put me at ease. Made my day. Thank you ! Would recommend this csl center. read more

I was done with my donation and was left with a needle in my arm for 15 minutes longer than I had to be because the staff member Katiana chose to overlook me and continue on with conversation with another donor I stated that I was done and she didn't hesitate to turn around because she was engaged in her conversation. Unless you want to wait til the staff is done chatting with a needle in your arm longer than it should be come here, customer service doesn't seem to be a priority if you're not of interest to the phlebotomist. -Homestead Location read more

I arrived at the last minute to donate plasma as other donors have done in the past. The employee locked the door just as I was approaching the entrance. I called the location to ask them to open the door as they technically still haven't closed at the time and I could see the employee walking away from the door. They did not answer nor open the door and I saw the last donor approaching the line to sign in. Of course I'm not Hispanic nor white but African American. The last time I was here they kicked a guy out for being upset just last week, he was also African American. Not sure if they followed through with the office worker and woman employee threatening to call the police on someone who says they are getting their life back together from being in institutions, prison, or jail. read more

I'm standing in line just watching this big Spanish guy with curly hair just like asking around trying to avoid his work like wasting time he even said he should quit to this slim light skin Spanish male employe the security guard seemed more interested in having conversations than guarding the place three nurses and security guard just start chatting about personal non work related things and no I'm seriously not making this up or exaggerating it I felt as if it didint even matter how I felt because of course I'd have to swallow it up apparently last time I was there a guy spoke and they spoke back to him nasty told him "well you can go somewhere else" very rude and careless employees I can't to complain but someone's has to make awareness of this! read more

CSL Plasma - Proof, chit chatting while people are waiting on line the security guard and 4 nurses un work related convo - Blood & Plasma Donation Centers Near Me - Miami, Florida

Reviewer Alaina eloquently explained the entire process, which as a "first timer' put a lot of my fears at rest. The staff, without exception, were extremely kind, reassuring and with great humor! I really am scared of needles, but Audrey was patient with me throughout and continually checked up on me. (Note: Plenty of staff always nearby monitoring and available should you have any concerns.) See you guys Tuesday! Uh read more

Tsayha was amazing very helpful and informative. Was very through of the whole process and made me feel comfortable and well informed. Definitely coming back because of the great first experience I had with her read more

Service was nice and quick today they was very friendly and kind to me today they also thank me for my service today and told me when the come back again read more

Place be empty and they still leave you waiting a long time it's sad because you speak up and they look at you like you stupid and shove they shoulders like they clearly don't care two hrs wait to be sat it's unprofessional and I hate to complain the big man in the front is very touchy and be scratching his leg or balls and touching people nah that's just nasty his belly be out showing too like y'all just let him walk around like that read more