Volunteer blood donation. They do not pay for blood but they always have gift cards. The place was…read moreclean and the phlebotomist was nice. Each donation could save 3 lives.

Gear staff. Fun knowledgeable and attentive. Easy process. Thankful for their kindness.read more

I'm not sure the purpose of requiring donors to make an appointment when they have such incredibly…read morelong wait times. The thing that really doesn't make sense is if a donor is late by 15 min or more, they make you reschedule. This place is slower than the DMV despite how few donors they have. Hemarus is the only other donation center that takes this long. The other two centers are ran much more efficiently. When I first came to donate, I told them I was taking a medication that was not on their list. They made a huge deal of it and required me to get a doctor's note which was not easy considering most doctors don't want to sign anything these days and the fact that when I "see" my doctor, it's over the phone. It didn't matter that I donate at other centers. They have their own policies and quite frankly Grifol's policies don't even make sense. The phlebotomists and staff are very nice. However, the week of Christmas 2022, they lowered the pay almost to half as much. How grinchy and this demonstrates how little they care for their donors. I won't be back anytime soon. I also think they should pay their staff more competitive wages so they won't have such a high turn around. These individuals work really hard and the pay out is close to Mc Donald's.

Went here for the first time today and was met with total lack of professionalism when I entered…read morethe sign said check in with security or front counter. No front counter person and the security guard isn't greeting people coming in but just chatting with people not even doing his job. Then when I'm walking back in fourth after 5 minutes he ends up telling me nobody can accommodate my appointment and will have to come in another day. Well say less if u don't want my business I will end up going to another plasma donation place one that treats me and my appointment time with respect and display a professional attitude towards guests. Would rather go to Octapharma which I've never had a problem with and has always treated me nicely.

Esmeralda is a fantastic physical therapist. I had horrible neck pain and stiffness from a bad rear…read moreend accident. I came in there with a very high level of pain and discomfort. I ended my treatment with Esmeralda having zero pain and stiffness. She has very strong hands and she knows exactly what she is doing. I am so grateful for her help. Then there is also the practical factors in making appointments when a person is in severe pain. For that Family Medical Group has Melanie. She is also the first person that greeted me. She made everything easy for me. Melanie is also very kind and good natured. I am very glad this is where I was treated. Everything about my experience at Family Medical Group is great. Thank you Esmeralda and Melanie!

Friendly staff with quick and easy visit. Nicole &…read more Florencia great customer service will continue visiting

I am an 8 year cancer survivor and giving plasma to help others live a longer life gives me hope…read morethat others can give too! i have been giving over a year at Octapharma Pembroke Pines. They by Far are very clean and the staff is very professional and friendly. I especially show up to see their staff !! My appreciation goes out to them all Deedee, Zack, Deanna, Tamika, Adrian, Ully, Q, Kaldene, Olivia and Raul You make my experience worth giving

I have been going to this center to donate plasma and it is horrible how long the staff makes…read morepeople wait in line. The only have 2 people doing the pre-screening and they take their time and chat among them while the line keeps getting longer. They can easily have 3 people doing screenings instead of 2. No regards for people's time. Corporate should do something about this. The pay donors $65 and sell the plasma for $1,000 or more to the pharmaceutical companies.

To whom it may concern, I would describe my experience at…read morethe MIRAMAR center as SCARY. This is the same word that two employees used to insult me while I sat in one of the screening rooms waiting. Turns out, I'm not that person who will just sit there and accept to being assisted by someone with ZERO etiquette who is having a bad day. Yes, I was insulted after politely requesting to be assisted by someone else, given her attitude. Management, I understand that the company does all they can do to save a penny here and there, and to make a center profitable, but at what cost? CSL Miramar should educate staff to understand that Volunteers are essential for the center and if any staff member is having a bad day, communicate to superiors and have someone else fill in for them. Or, in the best case scenario, if they are blessed not to need a job, possibly renounce and leave the position for someone else more qualified. Also, I kindly suggest that staff in the center who are on duty, should carry some visible identification on them when entering the rooms to assist any volunteers. Wishing you continued success, I look forward to improvement.

Always professional and in good spirits. I've never had a problem so far so good. The only…read morecomplaint I have is that they need to assess people on the lines with their mobiles on blast.

Attentive kind and On time. I have always found a memorial…read moreRegionsl to be very professional

I am extremely disappointed with my recent hospital stay. I want to begin by saying that the nurses…read morewere great, as they always are. They were kind, attentive, and compassionate throughout my stay. Unfortunately, my experience with other members of the hospital staff was completely different. My biggest concern began when I felt that the doctor was not listening to me as a patient or taking seriously what I was physically experiencing with my illness. I know my body, and I was trying to communicate that something was not right. After speaking with a social worker and continuing to advocate for myself, the doctor finally ordered an additional test to determine whether there was another issue that could explain what I was experiencing. While I was waiting for this test and for the doctor to determine a plan that would allow me to safely go home with something to help control my headaches, I had an extremely upsetting interaction with a social worker named Maria. Her approach made me feel as though the hospital bill was more important than my health, my well-being, and what I was physically going through. The first time Maria entered my room, she did not properly introduce herself or explain what department she was from. I had to ask one of the nurses for her name. When she came back to my room a second time, she finally identified herself, but her attitude and the way she addressed me were very unprofessional. During our first interaction, she asked whether I was staying or leaving. I attempted to explain that the doctor's plan was to find something I could safely go home on that would help control my headaches and that I was still planning to leave that same day. Before I could finish explaining the plan of care, she rudely interrupted me and began discussing the possibility of me being responsible for the bill if I stayed. I explained that I had already spoken with another caseworker who had gone over the situation with me, so I understood what could happen financially. Her response to me was essentially, "If you want to pay the bill, that's fine with me." I found this response extremely insensitive and inappropriate, especially considering that I was a patient who was still sick, in pain, and waiting for additional testing. The interaction became even more upsetting when she made another comment about me paying the bill as she walked out of my room. Shortly afterward, someone came into my room and handed me paperwork regarding the bill. At that point, I was so frustrated and upset by how the entire situation had been handled that I threw the paperwork away. My concern is not simply about receiving a bill. I understand that hospitals have financial policies and procedures that must be followed. My issue is with the lack of compassion, professionalism, and respect shown when communicating those policies to a patient who is actively dealing with a medical issue. There is a time, place, and appropriate way to discuss financial responsibility without making a patient feel as though money matters more than whether they are medically stable or feeling better. It is very sad when a patient leaves a hospital feeling as though the priority was whether the bill would be paid rather than whether the treatment they received actually helped them. Patients come to hospitals because they are sick, scared, in pain, and looking for help. They deserve to be heard by their doctors and treated with dignity and compassion by every member of the hospital staff. Again, I truly appreciate the nurses who cared for me. They were wonderful. However, the lack of communication from the doctor and, especially, the dismissive and insensitive interaction I experienced with Maria significantly affected my overall hospital experience. No patient should be made to feel that their financial responsibility is more important than their physical well-being while they are still actively receiving care.

Friendly staff, good music playing in background. A great way to help people in need and the bonus…read moreto that is m additional reward of money, instantly applied to a debit

I have had noproblem with this Center,everyone is nice, profesional ,lines are a little long but…read moreyou can save time by answering the questionaire ahead of time on the app, bypassing The Kiosk. I will continue to go to this branch . No Complaints.