Love was absolutely a lovely woman she was really considerate with me and amazing treat she gave me…read moresince I was a little bit afraid. Definitely coming back

I recently started donating plasma, and every time I go here it's always a good experience. Staff…read moreare friendly, they check in on you to make sure you're doing alright, and are very quick too. Only time you may have a slow day is when it's busy in there, since only so many people can be taken at a time. But if you go in on a slow time / day, the procedure is quick and you're out in about 45-50 min once you begin the procedure. Really have enjoyed my experience so far here, glad to be a consistent donor here.

The crew there is wonderful.... Luis, Georgie, LaToya, etc. I try to donate frequently and don't…read moremind spending my time with this crew and the Netflix movies!!!

Been to a few different OneBlood donation centers over the years. This Plantation location was…read moreclean and organized. The intake application went very smoothly. Laid down on a comfy chair and the phlebotomist was gentle and took about 15 minutes to donated a pound of whole blood. They provided a free long sleeve OneBlood shirt with cookies and fruit juice. Great simple experience.

To whom it may concern, I would describe my experience at…read morethe MIRAMAR center as SCARY. This is the same word that two employees used to insult me while I sat in one of the screening rooms waiting. Turns out, I'm not that person who will just sit there and accept to being assisted by someone with ZERO etiquette who is having a bad day. Yes, I was insulted after politely requesting to be assisted by someone else, given her attitude. Management, I understand that the company does all they can do to save a penny here and there, and to make a center profitable, but at what cost? CSL Miramar should educate staff to understand that Volunteers are essential for the center and if any staff member is having a bad day, communicate to superiors and have someone else fill in for them. Or, in the best case scenario, if they are blessed not to need a job, possibly renounce and leave the position for someone else more qualified. Also, I kindly suggest that staff in the center who are on duty, should carry some visible identification on them when entering the rooms to assist any volunteers. Wishing you continued success, I look forward to improvement.

Always professional and in good spirits. I've never had a problem so far so good. The only…read morecomplaint I have is that they need to assess people on the lines with their mobiles on blast.

Volunteer blood donation. They do not pay for blood but they always have gift cards. The place was…read moreclean and the phlebotomist was nice. Each donation could save 3 lives.

Gear staff. Fun knowledgeable and attentive. Easy process. Thankful for their kindness.read more

Realy Good Quick And Fast Clean And Safe To Donate You Can Donate And They Give You A Juice And…read moreCrackers After

Beware of this FOR profit blood bank and its old bus!! They troll swfl searching for suckers to…read moredonate their blood with high pressure pitches about children with cancer that need your blood. They get your donations and sell it for approx 500 bucks. If you go to their physical location they pay you.

I have donated at every plasma place local to me and OctaPharma is by far the best place to…read moreregular!!! This is the only place I will come to donate ever since my very 1st donation with them. First and foremost, the place is always spotless! The employees do a good job at keeping the place clean and sanitary. The bathrooms are always immaculate-I've never had a bad experience with the ladies room. Nothing worse then a filthy bathroom in a medical facility so that's a big one for me. Additionally, I love that they go above and beyond to decorate for holidays and season changes, especially in Florida where season change is often overlooked. It makes the place so welcoming! Next: the machines: they are all very well kept, clean and well maintained. I've seen some questionable machines in my donating days. Never have to worry here. Lastly and most importantly.... The staff!!! Every single staff member that works screening and the floor are just incredible. I imagine the staff that works behind the scenes are just as good though because the team work I've witnessed on the floor shows strength in working together and appears to be natural for everyone. Everyone makes you feel so comfortable and they make the time pass by so fast, making you laugh and just being entertaining overall. They get to know you on a first name basis and remember you when you come back. It's funny because some of them say they got the job because they liked the place so much... and I can see why. Coming here after work is my time to kick back and have a fun but relaxing time. I can't name all of the staff by name but I'd like to point out a couple of the staff that have been here for a bit and have personally been my donor assistant. Tyrone, he's so charismatic and funny. He's got this charming smile that can brighten anyones day. Alrick has a confidence and knowledge that will instill confidence in anyone who is new and nervous. You can immediately tell he is one of those "top of the class" type of students and the go to for those with less experience. Barbara: she has the sweetest heart! You can tell she is passionate about what she does and sincerely wants to make each donor comfortable, she expressed to me that she doesn't want anyone to feel any type discomfort because it hurts her feelings. Aneesah, she is such a bright young lady. She has the sweetest heart and is so friendly and always remembers everything you talk about. Dominique, the nurse that takes all the new donors: she is so genuine. Literally she reminds me of myself a little bit. She is friendly, honest, caring and very informative. I've heard so many wonderful things about her from the other staff as well, that she always jumps in anytime she can to help and makes her way by to check up on everyone any chance she gets. Jessica- she just does her thing. She's always laser focused and on top of everything. She's friendly and makes good conversation as well. I cannot forget to mention Leon! Leon is my buddy! He is in Paramedic school and was a fire fighter (which I was too) so we have a lot in common - we are ALWAYS catching up when I catch him in the screening booth or on the floor. That guy has a lot of ambition and is so motivated! He is also very funny and I look forward to seeing him every time I go! When he's working during my donation it's like the cherry on top. Want a good laugh? Go in and ask for the tall, dark and handsome guy named Leon!!!! There are so many other great employees that I unfortunately don't know their names- but they are all super amazing and if you want to save lives and have a relaxing hour to just chill out with some cool people- this is your spot!!! Good Job Staff! One more time I HAVE to mention how FAST this staff gets you in and out of here because I know you guys see the lines at these other places!

When someone donates they must be treated with respect. Not at this location! Their people are…read morerude. They are just doing their job, but they can be respectful instead of making the donor feel bad. I spoke to the manager and hope he is a man of his word. I have already lodged a complaint with the corporate office.

I'm not sure the purpose of requiring donors to make an appointment when they have such incredibly…read morelong wait times. The thing that really doesn't make sense is if a donor is late by 15 min or more, they make you reschedule. This place is slower than the DMV despite how few donors they have. Hemarus is the only other donation center that takes this long. The other two centers are ran much more efficiently. When I first came to donate, I told them I was taking a medication that was not on their list. They made a huge deal of it and required me to get a doctor's note which was not easy considering most doctors don't want to sign anything these days and the fact that when I "see" my doctor, it's over the phone. It didn't matter that I donate at other centers. They have their own policies and quite frankly Grifol's policies don't even make sense. The phlebotomists and staff are very nice. However, the week of Christmas 2022, they lowered the pay almost to half as much. How grinchy and this demonstrates how little they care for their donors. I won't be back anytime soon. I also think they should pay their staff more competitive wages so they won't have such a high turn around. These individuals work really hard and the pay out is close to Mc Donald's.

Went here for the first time today and was met with total lack of professionalism when I entered…read morethe sign said check in with security or front counter. No front counter person and the security guard isn't greeting people coming in but just chatting with people not even doing his job. Then when I'm walking back in fourth after 5 minutes he ends up telling me nobody can accommodate my appointment and will have to come in another day. Well say less if u don't want my business I will end up going to another plasma donation place one that treats me and my appointment time with respect and display a professional attitude towards guests. Would rather go to Octapharma which I've never had a problem with and has always treated me nicely.

Great deal. 30 minutes of time. You give them a pint of blood, they give you two movie tickets, a…read moredrink and a snack. And maybe that pint may help save someone's life.