Love was absolutely a lovely woman she was really considerate with me and amazing treat she gave me…read moresince I was a little bit afraid. Definitely coming back

I recently started donating plasma, and every time I go here it's always a good experience. Staff…read moreare friendly, they check in on you to make sure you're doing alright, and are very quick too. Only time you may have a slow day is when it's busy in there, since only so many people can be taken at a time. But if you go in on a slow time / day, the procedure is quick and you're out in about 45-50 min once you begin the procedure. Really have enjoyed my experience so far here, glad to be a consistent donor here.

I'm not sure the purpose of requiring donors to make an appointment when they have such incredibly…read morelong wait times. The thing that really doesn't make sense is if a donor is late by 15 min or more, they make you reschedule. This place is slower than the DMV despite how few donors they have. Hemarus is the only other donation center that takes this long. The other two centers are ran much more efficiently. When I first came to donate, I told them I was taking a medication that was not on their list. They made a huge deal of it and required me to get a doctor's note which was not easy considering most doctors don't want to sign anything these days and the fact that when I "see" my doctor, it's over the phone. It didn't matter that I donate at other centers. They have their own policies and quite frankly Grifol's policies don't even make sense. The phlebotomists and staff are very nice. However, the week of Christmas 2022, they lowered the pay almost to half as much. How grinchy and this demonstrates how little they care for their donors. I won't be back anytime soon. I also think they should pay their staff more competitive wages so they won't have such a high turn around. These individuals work really hard and the pay out is close to Mc Donald's.

Went here for the first time today and was met with total lack of professionalism when I entered…read morethe sign said check in with security or front counter. No front counter person and the security guard isn't greeting people coming in but just chatting with people not even doing his job. Then when I'm walking back in fourth after 5 minutes he ends up telling me nobody can accommodate my appointment and will have to come in another day. Well say less if u don't want my business I will end up going to another plasma donation place one that treats me and my appointment time with respect and display a professional attitude towards guests. Would rather go to Octapharma which I've never had a problem with and has always treated me nicely.

To whom it may concern, I would describe my experience at…read morethe MIRAMAR center as SCARY. This is the same word that two employees used to insult me while I sat in one of the screening rooms waiting. Turns out, I'm not that person who will just sit there and accept to being assisted by someone with ZERO etiquette who is having a bad day. Yes, I was insulted after politely requesting to be assisted by someone else, given her attitude. Management, I understand that the company does all they can do to save a penny here and there, and to make a center profitable, but at what cost? CSL Miramar should educate staff to understand that Volunteers are essential for the center and if any staff member is having a bad day, communicate to superiors and have someone else fill in for them. Or, in the best case scenario, if they are blessed not to need a job, possibly renounce and leave the position for someone else more qualified. Also, I kindly suggest that staff in the center who are on duty, should carry some visible identification on them when entering the rooms to assist any volunteers. Wishing you continued success, I look forward to improvement.

Always professional and in good spirits. I've never had a problem so far so good. The only…read morecomplaint I have is that they need to assess people on the lines with their mobiles on blast.

Volunteer blood donation. They do not pay for blood but they always have gift cards. The place was…read moreclean and the phlebotomist was nice. Each donation could save 3 lives.

Gear staff. Fun knowledgeable and attentive. Easy process. Thankful for their kindness.read more

I am an 8 year cancer survivor and giving plasma to help others live a longer life gives me hope…read morethat others can give too! i have been giving over a year at Octapharma Pembroke Pines. They by Far are very clean and the staff is very professional and friendly. I especially show up to see their staff !! My appreciation goes out to them all Deedee, Zack, Deanna, Tamika, Adrian, Ully, Q, Kaldene, Olivia and Raul You make my experience worth giving

I have been going to this center to donate plasma and it is horrible how long the staff makes…read morepeople wait in line. The only have 2 people doing the pre-screening and they take their time and chat among them while the line keeps getting longer. They can easily have 3 people doing screenings instead of 2. No regards for people's time. Corporate should do something about this. The pay donors $65 and sell the plasma for $1,000 or more to the pharmaceutical companies.

I've been going to one blood for many years but today I got the worst experience of my life when…read morethe person who supposed to draw out blood out of mysel he looks nervous. He will keep asking question he didn't know what to got I was very , uncomfortable so now I'm nervous for my self so I got up and left

Went here today to donate. In the middle of a respiratory Pandemic they only have an oral…read morethermometer. Place is too cheap to actually purchase a no touch thermometer. Then to be told by the most unfriendly person In the world " I just work here". No concern for anything or anyone. Well I hadn't donated in years and thanks to this place will be many more now. Would love to give a big fat 0 but can't do that and write a review!!!

I am a donor and I felt terrible. I never received a good Customer Service or Care. The nurses are…read moreso rude and "robots". I stepped out crying because it was my 3rd time trying to donate and since the first time they rejected me. The first time they gave me a courtesy card but the card is not the matter. It was their attitude. I felt that I was the worst donor they have met. Today I tried again and the nurse told me to go out and when I came back she told me that I was disqualified because I WAS LATE FOR 2 MINUTES. You do not know how much I cried because I FELT LIKE I WAS NOT GOOD ENOUGH TO BE THERE & I HAVE NOT STOPPED CRYING BECAUSE THEY HURT MY FEELINGS. That is it. FOR THEIR INFO, I WILL NEVER GO AGAIN. THE MANGER OF THIS CSL SHOULD TAKE ACTION!

Staff is friendly and efficient. I am happy with the cleanliness and the operations. Everyone is…read moreextremely helpful to the clients and they seem to genuinely like working there.