Takes on average 3-4 hours to donate.... They have 20 open chairs five people waiting to get poked…read moreand no one's getting called. It's very frustrating.

Mangement sucks. For at least 4 months they are short on staff, but as of today Dec. 18, 2025 they…read morehave yet to improve the situation. It's not worth your time standing in line for 2 hours, then after that you wait in the seating area for 45 minutes before you get on a bed. it's a total cluster fuck, unprofessional run gettho operation. I totally recommend CSL Plasma, they get you in, and out.

This CSL Plasma donation center is amazing! The staff is phenomenal, and all of them are incredibly…read morehelpful and friendly. I was worried about my first time donating, but they made the process stress free by answering all my questions thoroughly. The management, Monica and Deidra, were professional and very caring! The staff in the donation area made sure the process was as comfortable as possible, painless, and easy. Shon and Brittney were very helpful and thorough with the donation process. The extra money has been a huge help and I love the community there. Thank you CSL!

I decided to give yall another chance down the drain you go experience not good at sticking my…read moreveins 2 out of 3 this time it only took till the 3 time to get blown out vein luckily this time I was ready im guess a bit of racism but im white but I feel black anyways beware octapharma plasma loves you I've been blown out none out 67 times donating huh so what's yalls problem I can take a guess but beware this place they give you weird looks too I thought mybe id give it a go again horrible idea but I needed money to eat dont make bad decisions like me I even heard them laughing about it

The payout and bonuses are usually great! A few members of the staff are awesome people indeed. The…read moreissues with this place is that they always seem understaffed! I come in with, at minimum, a 2 and a half hour pocket of time to donate here before work. Today, it was a little busy but there were definitely open machines with techs operating the sections they were in. However, it still took an entire hour before I was seated. Further, once I was seated I sat for 20 more minutes and watched 3 donors seated after me get hooked up to their machines to begin donating! Since I only had 2 hours this time, due to having a Dr's appointment, I actually had to leave right when a tech finally got to me. (At that point, I only had 30 minutes to kill and it takes me 34 minutes to donate. That's IF the tech sticks me correctly.) I was so aggravated, as I totally could've stayed in the bed asleep those 2 hours I wasted waiting and not even getting to donate. I do like this place. Just, the ridiculous wait times are, well, ridiculous! Maybe better working conditions and benefits wouldn't have techs quitting so often?

I love coming here in phenix city cause its close to my house and plus the empĺoyees make me feel…read moreat home especially Ms.Raesha she makes my visit a awesome one she is compassionate about her patients and she loves her job...