The needle poked through my vein. Blood was running down my arm, I was nauseous and dizzy, I…read morethought I was going to faint. They couldn't give me back my platelets. I was so tired and drained all afternoon. I would give them no stars.

So happy switching here after going to Biolife for so long. I'm usually in an out in a little over…read morean hour when I used to have to wait like 2.5 hours as a regular donor at my old center. I like the pay too cuz instead of dropping u down to the lowest level or taking away ur frequency bonus just cuz you missed one donation, here it depends on how many times you came in the last month. Plus they actually have tvs here

I am so glad we have a Memorial Blood Center Downtown. For a gal like myself who works DT and…read moredoesn't drive, this is super convenient. Like most difficult things in life (going to the dentist, working out, getting a haircut), people are more prone to doing them if they are convenient. Marquette and 7th is centrally located, and accessible by skyway, too! The techs are friendly and professional, and always do a great job. Their new receptionist is really nice, though I miss their old one. Stop in to do a good deed, eat a tasty cookie, and grab some Taco Bell on your way back to the office. Also, have Jen draw your blood - she's the best!

Convenient location and friendly and staff. Everything is clean and the beds are super comfortable…read morewhich is much different than donating in some random place at other blood donation centers. I preferred them because of that and they are more local. Jen did a great job sticking me and if you are taking longer than 15 minutes, they will stop the donation. I was there for less than an hour total for my first donation.

As a broke college student, donating plasma is a great way to earn a little extra money while…read morehelping out people in need! BioLife is one of the best plasma donation chains I've seen due to its high payout prices and number of locations across state lines. I've only had good experiences at any BioLife location I've been to, so I truly don't understand the multitude of negative reviews left here. For anyone that hasn't donated plasma before, your first visit will take a couple hours but it won't take that long each time. You will do an initial screening procedure where you answer a questionnaire, undergo a physical exam, take your vitals, etc. During the actual donation process, you will be hooked to a machine via IV where cycles will be run: you alternate between the blood collection phase where you pump your fist while the blood pressure cuff adds some pressure, then the machine will release the cuff while it processes the plasma and returns the blood back to your system. After the plasma is collected, a saline solution runs through the IV and into your body. This process takes anywhere from 20-30 minutes depending on how much plasma you're able to donate. One thing about plasma donation is that the place is kept cold to help with temperature regulation. Every time I donate, I bring a pair of socks to squeeze during the donation process, a sweatshirt, a blanket, and some sort of entertainment like a book or my headphones. While I can't take photos inside the location due to HIPPA violations, the space is well lit and very clean. I've been going to this location for about 4 years and have had nothing but positive experiences. Every single staff member I've interacted with is very kind. Yes, there may be some long wait times and long lines during peak hours, but it's truly manageable. Anyone who has worked in customer service can empathize with the experience of having long lines while you're working as fast as you can; that's just life sometimes! As long as you are understanding and respectful, staff members will treat you the same. Sometimes you may have bad experiences if you have a bad attitude LOL. Overall, I recommend everyone I know to donate plasma. During my first month donating, I made $1,000 and since then I've given a couple hours of my week each week to make some good money quite easily. BioLife has so many locations across the country; I can always find a close location next to my home and my college campus. I will always recommend BioLife to anyone looking to donate plasma!

Majority of the staff as assholes. The nurses especially! They treat you like a fucking junkie due…read moretobthe bruises THEY CAUSE. AND THE PAY.... is horrible for the damage done to my arms and veins. Not to mention the shitty as treatment from most of the staff.

Everyone is friendly and have never had an issue. At times it can be busy and running a little…read morebehind, but that's where we, as donors, need to make sure we have ample time to donate. Have seen many rude, impatient people when having to wait in line for as little as five minutes. I don't understand the entitlement people think they deserve. Don't enjoy going there? Don't go. Laying in a bed for two hours a week enjoying some me time and getting paid for it is amazing!

This place sucks Royal ! I was deferred indefinitely from here because I have a PCA! Now if you…read moreknow anything at all there is no reason for them to not accept my doctor s letter stating that my pCA has no regard for me donating! They still refused to let me donate!! This place sucks. I would recommend that you go anywhere else but here

I came in on Tuesday, February 18th, and was sitting in the lobby for almost an hour. Waiting to be…read morecalled for my exam. Since I'm considered a returning, but new client. I tall man with red hair and a beard had come to the lobby and asked if somebody's car was in the alley, when in fact he was really wondering was somebody in my car while I was in the lobby on top of which he told me that I was to wait my turn? I didn't get appointments because they don't make appointments and he's very busy and he was very patronizing rude. And I will never go back there again. I'd rather go out of my way to go to another clinic. I do not understand what the point of having an appointment system on there Website is? I will never trust my healthcare to a place that treats their patients like that. That's absurd. There's no amount of money that would make me want to donate anything to a place like that.

I am a returning donor. The wait in line is 3 hours and then 45min to 1 hour to donate. At $45 per…read moredonation. Makes the wait less than minimum wage. If I worked today, I would have had to leave. $45 doesn't even fill up my gas tank in order to get here.

Absolutely love this place!! Top dollar and super clean!! Stellar employees!! Above and beyond…read moreperfect

Worst plasma donation center in Minnesota. Was lured in by them telling me I would receive $100…read morebecause I hadn't donated there since November but if have to do the new donor physical and stuff. Friday I did physical questionnaire, videos and when I did the blood draw my hemocrit was off so I had to come back yesterday(Sunday) came in early to noon appointment and I was last to leave after 4 pm. I was not giving the $100 as promised but only $40. I talked to management and he was unwilling to make things right. 5 hours, actually 8 hours later I get $40

I donate plasma every 4-6 weeks as I am a universal plasma donor (AB+), plus I've had issues trying…read moreto donate platelets. Over the years, the only problems I've had are with an incorrectly set IV (which they would have gladly fixed, but I gutted it out), a mix-up as to what I was donating (plasma vs. platelets), and a lack of COVID protocols early in the pandemic (addressed since then). Setting up an appointment is easy on-line, or you can call, or answer one of their texts or phone calls. A reminder text comes in 1-2 days before. It's easy to re-schedule if you need to (as well as polite to do so). I typically arrive 5 minutes before my appointment. Check-in at the front desk is easy, and a nurse typically brings me back within 5-10 minutes. Ideally you fill out your donor survey before you come in, as it saves time for you and the nurse. They get your vitals (BP, iron count, pulse, temp, weight), check to see which vein the want to tap, and then bring you to your padded, reclined chair to start the process. I typically read a book on my phone, but you can also use a chair-side TV to watch Netflix, or tap into their free wifi. Blood donations only take 30 minutes, whereas plasma is an hour (for me at least, but I'm slow), and platelet donations can take multiple hours. The nurse will let you know how you're doing along the way. My biggest gripe is that my nurse typically changes over the course of an hour as shifts end or someone goes on break. Afterward, partake of the free cookies and drinks (I'm partial to the M+M cookie with a bottle of chocolate milk, but there are lots of options) to rehydrate a bit before you head back into the world, knowing that you've given a little something of yourself for others.

I have donated blood here for several decades and the personnel have been professional comforting…read moreand friendly. But this is not my reason to continue donating. If the blood I donated helps save but one life, that fulfils a purpose for my existence.

2.5/5 I stopped here…read morea few months ago after scheduling a platelet donation - they cold emailed me and I thought I'd try it. I've donated whole blood plenty of times and this was my first experience donating platelets. I'm sorry to say it will be the last. The building isn't marked, my gps brought me to a bank which had other offices inside and it was confusing to locate. Staff here are friendly but I was not educated on the differences of platelet donation vs whole blood and did not know what to expect so it was a very stressful experience for me. Basically once they scheduled me no one reached out again, I had to call to make sure I had an appointment here and then. I never got a reminder email or documents to review ahead of time, in person they said my email probably went to spam. Anywho, the gentlemen who got me settled initially was telling me about possibly wanting a blanket, magnesium or tums for some of the symptoms I may experience but I was so overwhelmed that I declined those items and just tried to figure out the TV so I had something to focus on. I knew platelet donation would take a while but throughout the process I kept having to get checked on since the tube in my arm was suctioning to the vessel and taking forever. I am fine with needles, etc, but because of the length of time and stress of the unknown I was feeling on the edge of a panic attack. Not my cup of tea...!

From the owner: Let our friendly and knowledgeable staff welcome you to our Coon Rapids Donor Center. This space…read morefeatures free Wi-Fi access, delicious snacks and drinks after your donation, and free on-site parking! Founded in 1948, Memorial Blood Centers (MBC), operated by New York Blood Center Enterprises, is one of the largest community-based, nonprofit blood collection and distribution organizations in the United States. MBC operates 10 donor centers in Minnesota and western Wisconsin and provides blood products, accredited reference lab services, infectious disease testing, and IVF/Reproductive Medicine services to 41 area hospitals. Visit the About Us section on our website to learn more.

Gave blood here and had a wonderful experience from greeting to check in, from donating to…read morerecovery, the staff and facility were excellent. Upon entering, I was immediately offered a snack and drink. I was about 20 minutes early for my appointment and waited less than 3 minutes to be brought into the check in process. Check in was smooth, especially if you fill in the form online before getting to your appointment. My assistant through the process was great. Very customer focused. Making sure I was feeling ok. Making sure she accommodated my needs with regard to needle sticks and sight of blood. Huge array of snacks and drinks for your recovery. I actually stayed there a bit longer in one of their lounge chairs and finished my book. Great experience!!

Came here to donate blood yesterday and it was a really smooth experience…read more The place is clean and organized. There's a cute resting area with snacks, beverages, magazines, a fireplace, and comfortable chairs where you chill and eat cookies for 15 minutes after you donate. They also have a huge library of dvds for the people donating platelets which takes 2-3.5 hours. A regular blood donation takes about 30 minutes all-in. The nurses were really nice and will chat with you to keep you distracted from the massive needle in your arm, and my nurse brought me a couple of cranberry juices to keep me from getting lightheaded. She also did a great job with the needle, it was honestly pretty much painless! There's a free parking lot, same lot as the Festival Foods store, and they accept walk-ins but you can also make appointments online! You can donate blood every 8 weeks; it's a nice thing to do on a day off to 1. Be a good person and 2. Eat some free Oreos... so get at it!