The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

This was my second time using this company. Movers were kind, quick, and careful! Definitely…read morerecommend!!

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

Would not recommend - it's a good value (cheapest movers we found), but you get what you pay for…read more Very poor customer service. I spoke to Kareem on multiple occasions prior to the move. He kept asking me to change our pickup day and time. Each time I told him I couldn't change my plans. He could have simply told me it didn't work for them, but each time he'd say OK and I would confirm the day, time, and location of pickup at the end of the conversation. Then the next day he'd ask me to change it up again. When the day finally arrived, he texted me at 6:45 am and told me they were going to be almost 3 hours earlier than the scheduled time. Again, at no point did he disclose there was a pickup window. He had confirmed our appointment on multiple occasions. It almost ruined the whole process because we were picking up our item from friends, so I couldn't just randomly change the plan with no notice. Kareem was rude to me on the phone when I called him about this and said "things change". Then he billed me an invoice for our balance due before the job was done and texted me about payment. It left a bad taste in my mouth.

If we could leave one hundred stars we would! The three man…read morecrew were Courteous On time Extremely pleasant Our apt was moved effortlessly and efficiently and these guys smiled while working! No small feat we were moving from a third floor no elevator! I would recommend this company to ANYONE moving! You will be in great hands! Thank you

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

All kinds of neat goodies!!! And the place was nicely organized- it was not chaotic at all- was a…read moreneat place! Great vibes! OHHH AND.....?.it was Valentines day when we went...and they even had donuts and cupcakes for customers! Very thoughtful.

Huge selection of items! I went to find some picture frames and found quite a few. They have a…read morelot of furniture!

Excellent experience!…read more The woman who works in the office is super nice and is willing to answer any questions. The three movers were very nice, considerate, professional, and hard-working. They wrapped some of the more delicate items before loading them onto the truck. They were even able to dismantle large furniture pieces that wouldn't fit through the door, and they reassembled them in the new place. I would highly recommend Martin Moving & Storage, especially if you are moving to or from Middletown.

Movers beware!! Martin Moving & storage moved and stored our furniture for 5 months. When "part" of…read moreour furniture was returned, the damage was shocking. A Stickley mattress and box spring was ripped and shredded. There will black and green stains on all of the corners of both the mattress and boxspring and the mattress was soiled. The owner of the company offered to replace the mattress with a $400 mattress though we were expected to pay for half of it. Our century sofa was also ripped and our headboard and furniture was all dented, discolored and scratched. If that weren't enough, 2 glass table tops were missing. When one finally showed up weeks later they decided they would make another glass top since they couldn't locate our original one. As we continue to unpack, more items are missing and the new mattress and box spring cost us over $1,100. This, coupled with the damage and the aggravation, doesn't even begin to describe our horrible experience with this so called moving company. Never, ever, ever use this horrible excuse for a moving company!! They don't move, store or care. In one word they are despicable!!! The Knapp's Kensington, CT

What a great moving company. They arrived on time and never stopped working. They were friendly,…read morehelpful and efficient. They were also very inexpensive. Total cost of my move was under $800. My hats off to Carlos, Nicklaus and the third person on the truck( I sorry I don't remember his name). I also can't believe how much stuff they were able to pack in that truck.

We hired 2 Bros to load a storage trailer getting hauled to California…read more The good: - easy to communicate with over Yelp - brought straps (that we could buy off them) to secure the contents in the trailer - saved us $$ by packing the trailer tightly (2 feet less space than expected) The not great: - they wrapped only one piece of our couch in saran wrap, which protected the piece, but our other couch sections and bed were dirty from the inside of the trailer - CA side, many of our boxes marked as "fragile" were slightly caved in because there were many levels of boxes loaded on top of them. I'm thankful that nothing is broken, but it was tense seeing so many boxes with bent sides on the other end of the move

I had to move to my new apartment and they moved everything up and down two flights of stairs fast…read moreand reassembled my furniture so fast too! They moved my mattress so easily and even took my huge plant to my new place safely in the front with them! So responsive and so careful. It was great!

Frank and Anthony did a great job moving us from our 2br apartment into our new house. Everything…read morewas in pristine condition upon arrival and they took the time to ensure everything was in its proper place. Communication was clear and timely. Highly recommend!