I highly recommend this urgent care! Dr. Chartrand, Ryan, Abby and others there went the literal…read moreextra mile to get a brace for my husband's fractured knee--all the way to Wentzville! They are all amazing!

First time at an urgent care & TAUC in Washington, Mo went above and beyond. They didn't rush us…read moreeven as closing time was fast approaching. Taylor, Theo & Ryan were the main individuals providing care. There were a couple of others, but my brain wasn't functioning properly. I appreciate an office & staff who work well together and bring laughter to lighten the mood. This location was phenomenal, and if I ever need care again, I'm heading their way.

What a great experience. Being claustrophobic the idea of becoming a wine cork was not appealing…read more The wide bore MRI WAS GREAT!!!! Being 6'2 and 350 pounds MRI's have been very traumatic for me. But these machines took that away

Professional and friendly staff. They have an open MRI machine that is better than a regular MRI…read moremachine for those who are claustrophobic. The procedures went well. They tell you by microphone how many minutes each procedure will take. I highly recommend.

I had the worst experience at Vista Imaging I have EVER had at a healthcare facility. As I type I…read moream still in shock as to how I was treated at this place. The morning began with me going to the wrong imaging center. In the Festus area we have two ... Mercy and Vista. I have always had my imaging done at Mercy and had never been to Vista before. My Doctor ordered my MRI over the phone therefore I did not have a hardcopy to review so I went to Mercy where I have always gone by mistake. Once I arrived, I found out that I was supposed to be at Vista Imaging. My appointment was at 8am and it was now exactly 8am. I knew this would make me late. So, I called Vista Imaging from Mercy's parking lot, told them my situation and asked if I could still make my appointment even if I would be 10 minutes late. The gentleman on the phone told me, "This confusion happens a lot, it is not a problem. Go ahead and come on in." I left and went straight there. I arrived at Vista at 8:11am. When I arrived at Vista I was greeted by the receptionist loudly telling me how late I was and that there was no way they were going to be able to get me in for my MRI. I told her that I had called and was told I could come in. I explained to her what had happened and that the gentleman I spoke with said that it happens quite often. She was unfriendly, LOUD, and went on and on how this was not going to work out and that I was late and throwing this off schedule. She spent soo much time talking about how late I was that 10 more minutes went by with her complaining, trying to figure out if she was going to get me in or not. She finally gave me the paperwork to fill out and told me that they would go ahead and do it. She make the whole situation worse and made even more time pass. The moment I turned in the paperwork the technician Lori (sp?) opened the door and called my name. She did not smile or say hello. She showed me to the changing room, told me all I needed to remove was my bra, and told me I needed to hurry. Once I was in the room I noticed the metal beading on my shirt. I peeked my head out and asked her if I needed a gown since my shirt had metal on it. She huffed and said, "Yes, take it off and put on a gown. They are in the bottom drawer." So here I am, in Vista Imaging, to get an MRI for major lower back pain and I am bending over and rummaging through a drawer that was floor level of what was mostly pajama bottoms trying to find myself a gown. I usually cannot even bend over to put on my own underwear in the morning but here I am trying to find myself a gown. At this point, she knocks on my door and says "Are you almost done? We ARE in a hurry." I explained I had just now found the gown and was unwrapping it from its plastic. By this point I was mad and I had tears welling up. When you don't feel that great to begin with you really don't want people being rude to you. I finally got my gown on and belongings locked up. I went into the MRI room. Lori told me to get on the table and once again how I needed to HURRY. These days I cannot hurry. I do everything slow. As I am laying down she mentions again about me being late and how it is going to put her whole day behind. Finally, I say. "You know what? I have never been treated more rudely by people than I have been here today." She responds by saying, "Rude? I would say we are pretty nice for the simple fact we are doing your xray today." She then tells me how I need to be sure I hold very still or I will "screw everything up" and she presses the button that pulls me into the machine. I told her that I was cancer survivor and that I am a pro at holding still and that I have had more of these in my lifetime than she ever will. I got SO mad that tears started rolling down the sides of my face. What made it even worse is that I was FREEZING. It is probably 60 degrees in the place and I laid there (for what always seems like a lifetime) in just a gown and bare feet. I was not offered footies, a blanket or anything. When your back is killing you and you are freezing on top of it, it makes it worse. You are tense when you're freezing which makes your back tense. About half way through she decided to turn on some music to try and help drown out the hammering sound. It's finally over, she presses the button to pull me out of the machine. She did not offer to help me up or down or anything but in actuality that was probably smart of her because she could probably tell I did not want her touching me. Then she left me by saying. "I am sorry you are having such a bad morning." People on TV ads say go to Vista because you will have so much of a better experience. Ha! I don't think so. You get what you pay for. I will never be back to Vista. Mercy Imaging is efficient and their employees are kind. That is who will get my business.

DO NOT WAIST YOUR TIME AND MONEY HERE!! an MRI was performed on my daughters L-spine. the report…read morefrom the radiologist and her Ortho doctor said this is a limited test due to the machine not being strong enough. SO NOW the exam has to be redone somewhere else. I called to discuss the matter with them, cause I still owe the bill for the test that has to be redone somewhere else. and I was told it was my choice to come there. I was told I can read the sign outside and it says open MRI and I still chose to come in. The reception lady was very very rude. This is a NO GO. DO NOT WAIST YOUR TIME. Go to a more credible outpatient facility or to a hospital for your testing!!!

Had my 1st procedure here, everyone was fantastic. Jhadaci was the gentlest nurse, 1 Stick IV…read more Kelsey anesthesiologist was so excited, like the nascar pit team boss! Dr. Moravec is the best DR, takes his time and explains everything to me in terms I understand. And Erika was the best recovery nurse. Overall, a great experience.

The hospital staff was good. But the home healthcare manager is sub-par. She decided to stop…read moresending workers but neglected to inform the patient. That is a dangerous situation considering they are dealing with people with medical problems. I tried talking to her and had answers for her concerns but she just kept talking over me and would not listed. So I would recommend Phelps Hospital but definitely not Phelps Home Healthcare unless they get a new manager with management skills.

I highly recommend winghaven branch of st Luke's Hospital. The staff there is extremely friendly…read moreand i get my mammograms there as they are very respectful and kind and knowledgeable. Plus I was in and out is about 20 min!

After waiting way too long I told my doctor I would go get my mammogram. The intake staff were…read morefriendly and informative. The technician was caring and very comfortably walked me through the process. I was in and out in under 40 minutes. The location is amazing because it is in the same building as my doctor and they take walk-ins. No appointment needed ladies so get those ta-ta's checked now!

This review is regarding the Chesterfield, MO location at Kers Mill and Clarkson. I'm on Medicare,…read moreso I can go anywhere I want... I looked at going to St Lukes Urgent Care, because my primary Doctor works at St. Lukes. The reviews were TERRIBLE.. Then TAUC popped up as an option for an Urgent Care, and since they just finished this new location in the last year or less, I read their reviews. All the reviews for TAUC were really good. I called them, and in 30 minutes I was there, filled out my paperwork, and was in a waiting room getting my blood pressure, oxygen levels and had a very very thorough EMT worker asking me lots of questions. The great part is I could call and give them a heads up and reserve a time to be seen. Shout out to JOSH. The receptionist was also very friendly, so shout out to Heather. I didn't have anything life threatening, but it could of possibly lead into that. What I thought was a fever blister, ended up being a very deep tissue skin infection, which, may I add, hurt like crazy in my nose, and my nose was throbbing, and red and very very painful. I saw Dr. Sparks. From the moment she walked in the room, with her assistant, who was taking notes, I felt like I was in very good hands. I was given 3 RXs to fight the infection and also got my flu shot while there. She was very very good and professional and diagnosed the problem.. On top of my rave reviews for the personnel including the half dozen or more people working behind the sceen, the place was spotless... I think you could of eaten off the floor. Also, I thought it was great that the examination rooms had television with a family type movie showing.. What better way to set a childs mind at ease.. Another plus to this location..They have their own Pharmacy, so you can get your RX's filled there if you so choose, but they don't limit you to doing that. It's very easy to get in and out of the parking lot also. One entrance on Kers Mill and one on Clarkson. 5 Stars is the rating I gave but actually, they get 10 stars. To be able to get in and see a DR...,( not that CVS clinic isn't a good place to go, ) was truly benefical. Also, lot of examinating rooms. I was in room 13! The also have the ability to do xrays there also. If anything..I would totally recommend going to this location in place of an ER, unless you were under life threatening conditons and needed a surgery room! Thank you also, because when I got there, my blood pressure was pretty elevated. After 2 shots, and 2 blood pressure checks, the second check came in noticable less! Woohoo! I will absolutely go back even if for just a flu shot again next year.

I secured my spot in line for 8:00 AM when they opened & and had spot #1 per text. I arrived a few…read moreminutes before 8:00, doors still locked but patient in the waiting room already & I received subsequent text that I'm now #2 in line, not a big deal. While waiting, 3 other patients get seen before me. Texts do state that more urgent patients may be seen before me, totally understandable, but nobody was bleeding or crying in pain, so I'm interested in their triage rules. So, after waiting for about 30 minutes they then hand me the forms I need to fill out...guess it was too simple to give me those when I checked in with the surly receptionist. Guy that gave me the forms was pleasant enough & efficient. After waiting in the room for just a few minutes the 1 highlight of my visit, Riley the nurse, came in to check my vitals, etc. That all went well. Then Dr Robert Tague shuffles in, barely speaks for the 90 seconds I saw him and asked where I wanted the scrip sent. He proceeded to send the scrip to the wrong pharmacy, which I caught before I left the urgent care facility. Doc managed to screw up the scrip even more and I've now been waiting at the pharmacy for an hour for them to correct the scrip AGAIN. The pharmacist sent in the request electronically, no response. I called and spoke to someone who'd assured me the corrected scrip would arrive "in a few minutes". 20 minutes later it still wasn't received so the pharmacist called in directly and was told it would be corrected "in a few minutes". Fortunately this all happened on a Saturday when my schedule is more flexible and it's only to address a minor health issue. I usually go to a Mercy Urgent Care near me and get great service but this place opened up an hour earlier so thought I'd give it a try. Won't be making that mistake again. If Dr Tague can't accurately write a scrip perhaps he should consider retirement. Based on his looks & demeanor I'd guess he is eligible for full social security benefits at this point & shouldn't be writing bad scrips that was an inconvenience in my case but could be serious with another type of med. I'd give this dump a 1, but Riley doubled their score...

Tried to get an MRI done there but they want to charge you up front what the insurance should pay…read moresaying they have a stack of bills not paid by people. My insurance company even called them with what my portion would be and I believe the owner told them I ha e to pay the insurance portion upfront. When I called back to say I was going to cancel the appointment because that is just crazy, the person that answered said the owner told her to cancel my appointment. I will never recommend this place. The lady on phone mentioned not profile me about my bills but the minute you say that, that's exactly what you're doing.

great experience. nice people. would highly recommend. They were easy to reschedule with and made…read morethe process easy. Very nice to machine

Excellent care, very kind and caring. Very reasonable to have Sonogram completed there. Would…read morerecommend to any one for testing. It does beat the cost and out of pocket expenses. One negative is web site and account set up. Attempted to pay thru site on web. It didn't work out. Drive is far since my location is rural Stover.

Went there today for MRIs , they are extremely kind and caring there. My comfort was her major…read moreconcern. The thing I like most is you get 1 bill not several like Lake Regional. Lake Regional is a total rip off!!! I highly recommend Advance!!!!

If you sign in online you still have to wait if someone comes through the doors in front of you…read morejust an FYI it's not like a real appt. but they thought it was nothing until the x-ray came back then she said oh it's pneumonia. So I'm glad the radiologist caught it. It's bare bones staff so I'm not blaming the employees, they just need more staff so they employees can do their job and not be so frazzled trying to care for everyone in a timely way, it's difficult. Hire more help, I was there on a Sunday

Can't say I was too impressed, liked the NP but the nurse and the front desk acted like I had…read moreinconvenienced them by showing up with my sick child.