CAUTION: DO NOT BOOK YOUR PACKING OR MOVE WITH THEM. FIND ANYONE ELSE!! (Review as of Feb 2026) We…read morewere subcontracted to this company by All My Sons Moving & Storage (another dumpster fire to avoid. See separate review). Waynes Moving Services LLC aka Waynes Enterprises LLC is as SHADY as they come! This was the most stressful move I've ever had and this wasn't my first move. Dwayne "Wayne" Williams, owner, has horrible communication skills and lacks professionalism at a basic level. Prior to the move, he was on his game because he was trying to get the job and deposit (beware of the bait n switch in communication post deposit). It was all downhill after our deposit was paid. Prior to our move date, I sent him several emails that went unanswered. Our moving date was changed without my approval or prior knowledge. I asked in advance about a contingency plan for the pending snow storm. Dwayne assured me that there was no change to our packing or moving date but then no showed, no call. Then, I was completely ghosted for a solid week. No emails, calls, or texts to common inquiries, like "when should we expect your crew to arrive?". A simple phone call to discuss a new plan would've been so appreciated. He never even introduced himself when he finally came to our house. We paid a flat rate for the full service packing and moving of our house. The packers did a shoddy job. Dry cleaned dress clothing that should've been hung in wardrobe boxes was put in small boxes (trying to cut corners with material costs). Whole drawers and cabinets just dumped into boxes (spices and baking products spilled in the boxes), numerous items left unpacked at the orignal property when everything was supposed to be packed and transported, heavy items stacked on top of expensive hats, overpacked and poorly sealed boxes, and this isn't an exhaustive list. Our belongings were not packed with care or consideration. The last straw was Dwayne extorting us for an additional $400 above the contracted price because he "underestimated the job and just needed to pay my guys". They waited until two days into a 3-day move to make this "request". Mind you, our job was only supposed to take one day to pack and one day to move. It took 3 days because they arrived 6 hours late the first and second days. How was their underestimation of the work/materials required the customer's fault or problem? A reputable company would have taken that loss and honored the contracted rate they provided instead of passing it on to the customer. They had our belongings on the truck so we were essentially put over a barrel as we needed our move completed and didn't want what was left of the crew to walk off the job. We paid the extra $400 just to be done. I would never use this company again nor would I recommend them to anyone I know. I plan to report them to the BBB. An absolute nightmare experience that I don't wish on anyone. If I could give this company ZERO stars I would. I just hope this review keeps someone else from having a negative experience.

This guys helped me a lot and made my moving from Washington D.C to Florida a lot easier. What I…read morehave to admit is that I had a lot of fragile things and they packed and transported everything safe. Due to my job I move a lot through the US and their Prices surprised me. It's really low for this quality of service they provide.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

I had a short time frame to move a studio full of furniture and boxes (lots of books!), and the AK…read moreMovers team did a fast, efficient job of packing my stuff into their truck, driving it from Baltimore to the edge of DC, and unloading it all within the morning and at a great cost. Thank you!

The service was fantastic. I moved from one side of Baltimore to the other. The guys gave me a…read moregreat price and didn't try to haggle me. I appreciate that they moved my furniture and packed everything and it took less than a full day for a two bedroom apartment. I always like a full included price, and I thought the price was great. The price was pretty comparable to others, but others only wanted an hourly rate. I was not sure on how long three people would take, but I knew I wanted it done quickly to move on with my life. If they have a cleaning service too, I would have gladly taken that. They gave me a video call and gave me a solid quote. I was happy in the end. They moved everything as I wanted and made sure my furniture and TVs were in good shape. I appreciate the service. I hope to work with them again.

If I could give this company negative stars, I would. I was quoted and given an expected time range…read moreof showing up.....they never showed. Not only did they never show, they screen my calls and never got back to me. The fact that is has taken me this long to write this is a miracle in itself. I've never dealt with a "company" that was this unprofessional and I wouldn't recommend them to anyone I care about. Good luck

They gave a time frame for showing up, we were excited they stepped up to help with a last-minute…read moremove of a partial move. We prayed for this to final turn around for us that day.. and waited and waited and waited. Communication was very bad, John (the owner) just wasn't able to keep a line of communication with his clients. Then to my contiune 30 minutes check in to get a ETA...John told me he was leaving the office. I asked for a contact number. He said his guys do not need harrassed on a job. I then get an email... hour and a half later... "MOVE CANCELED" . I was left hanging with no options. I turned to Craigslist... found a solution. This company was given to me by a gal at the UHAUL to get bodies when you got a truck.... UHAUL needs to remove them from their reliable list. BEWARE !!!