Customer service was really really good fast and easy over the phone when I got to the location…read more Everything was in order it was a smooth transition. I recommend this place.

I've had a great experience with Venjo! The staff is always friendly, professional, and ready to…read morehelp with any questions. The units are clean, well-maintained, and feel very secure. I really appreciate how easy it was to set up my rental, and the access hours are super convenient. It gives me peace of mind knowing my belongings are in good hands. Highly recommend this place if you're looking for reliable and affordable storage!

I had this unit for a long time and it did become pricey. Making the decision to move out took…read moreplanning, effort, money and man power. You would think the business wouldn't be helpful but Bryant and his colleagues were kind and assisted multiple times. Appreciated!

UPDATED 3/18/2023 I went in covertly fuming on Feb 24,2023 ,…read moreand was met with nothing but helpful attitude. Maybe having the big cheese there was the reason or maybe my unhappy voice messages made their rounds and everyone knew, anyhow - the result was a good one. I had a video and pictures showing my stuff in the unit and the staff realized what happened right away. The reason my locks were cut and replaced is because the employee who checked me in, keyed in the incorrect unit number. The double locks were cut off and I was able to get my stuff just fine. All and all, at least the problem was handled and I was treated with smiles and professionalism. ORIGINAL REVIEW 2/23/2023 Absolutely horrified! Started the service on December 2022, paid $99 for January (there was a set up fee of some sort which I got hit with there), paid $55 monthly fee for February and I go to my unit to retrieve somethings and my lock has been changed! Without even a word. DO NOT USE THIS PLACE! All the google reviews have to fakes because it took the employee 2 hours to check me in on December 2022. 2 hours...while she was trying to remember her password, then entering my info. Now my lock has changed, they have slapped 2 locks on my unit and I do not even know if my stuff is still inside. Save yourself the trouble, look elsewhere. Now I have to drive there in the morning and hope that my items are there! I did buy insurance, but knowing these folks, that is a fake out too.

I needed a box quick I called and they had it out there by afternoon. no messing around quick…read moreservice and friendly staff!. awesome

From the owner: SharkBox Mobile Storage is a leading provider in the mobile storage business, offering innovative…read moresolutions to meet the storage needs of individuals and businesses. With a focus on convenience and flexibility, SharkBox delivers portable storage containers directly to customers' locations, allowing for easy loading and unloading of items. Their containers are designed with security in mind, ensuring that customers' belongings are safe and protected. SharkBox also offers flexible rental terms to accommodate various storage needs, whether short-term or long-term. With a commitment to customer satisfaction, SharkBox Mobile Storage strives to provide efficient and reliable storage solutions tailored to meet the unique needs of each customer.

Stopped here to get a storage unit based on an amazing online promo. The price was amazing and hard…read moreto pass up. The customer service was very good the young lady who signed us up was great. The unit are very clean and the property is well kept. I recommend this establishment.

If you can't get a unit on the 1st floor, don't bother! Still, only one elevator works and even…read morethat one was sketchy. I moved units today from the 1st to the 3rd floor due to saving over a hundred dollars a month. I almost got stuck on the one working elevator. It stopped on the 3rd floor but then never opened. Nothing happened for an uncomfortable amount time before the door opened about 2 inches. I was able to pull the door open and get out.

I have rented with Route 1 Storage several years ago, received great customer service, manage is…read moreprofessional. The unit is a little outdated.

been here two years...rates have gone up without explanation. left message with office to call me…read moreback to explain...crickets. then i come to get access to my storage unit on a friday night at 11pm and punch in my code and it wont open. gate says area is closed and to call office. of course no one is there and there is no other number to help (and yes, my account was fully paid and up to date)

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!