Great service and clean facility! Zackerman is very helpful and friendly! He also provides great…read morecustomer service

Kim provided great customer service. Received a great rate including insurance. Thank you so much…read moreExtra Space Storage!

I just wanted to take a sec to wrote this because I feel it's important to give credit where credit…read moreis due. I came into this location in immediate need of a storage unit, and having never had to secure one before, I had A LOT of questions. I also had a few criteria I really wanted for the location of my unit - I wanted to be as close to the security cameras and elevator entrance as possible, since I or my other teammates would sometimes have to come to the unit alone or late at night. Danielle patiently searched each floor in the computer to find units that fit my size specs, along with these other two main criteria, and found a few options. We went and looked at each one, and looked at the location in reference to the cameras for each unit. We found the right one and placed it on hold until the 1st of the month (today), so we could start the rental on a full month. On the 1st, I went back in and found that my needs had changed. Even though this caused her to do a little more work to edit the info in the computer, she was still super helpful and upbeat. After a little while, we found the perfect, bigger unit and got it keyed and ready to go! I am so thrilled to finally be able to move this stuff out of my home into a space where it can be organized and well kept. I really like that there are trashcans on each floor, easily accessible, and bathrooms on 2 levels as well. The office at this account is clean, welcoming and they even make popcorn on the weekends for their customers! So far, I'm really loving my experience with Morningstar!!

This facility is the best option in Uptown Charlotte. The building is extremely secure and safe…read more Customer service is outstanding! Danielle is the best! She was helpful and very knowledgeable. She made my move a whole lot easier and stress free.

Renting the unit couldn't have been easier or quicker! Access to the unit is simple with plenty of…read moreequipment to make it easier. Highly recommend them.

I HIGHLY RECOMMEND THIS PLACE! They are above and beyond…read morejust a basic storage unit. April at the front desk has been extremely helpful throughout our time at our Units. We are a small business that is in need of storage and a loading dock and now we have 5 units. Only small downfall is that they are pricy but your paying for locations for sure. If money is not a issue and you need storage don't think twice!

Do not rent from them. I am a traveling hospice nurse and got into a horrific car accident been in…read morethe hospital since June. They couldn't wait to auction off all my belongings without having direct contact or concern about me. They sold everything I have and I have nothing.

I made a reservation for Saturday 8/26, paid the fees, but when I arrived my access code was…read moredenied. Called the office, called the other local PS offices, and the 1-877 number, got no answer. I left voicemails letting them know what was happening, no response. Even called all those same numbers today Mon 8/28 and no one answered. So, simply put, I never even got into the property to access my storage unit... Finally got some one on chat, which is a tiny logo in the bottom corner of their website, and Keith couldn't care less. Terrible service at all levels of this company.

BEWARE!! An 84% increase in the monthly rate is unreasonable. I consider that to be close to bait…read moreand switch. I certainly will not be recommending Extra Space to anyone else.

Bassey helped me this week to get a storage. He was very helpful, attentive and professional.read more

This Public Storage has great staff works! I appreciate…read moreAndrew and Glen for helping me with my account and payment methods. they make things easier. definitely would recommend!

Use any other storage unit company!!!!! Booked online because I needed it ASAP and I selected my…read moremove in for today because it said it was available today (the only reason I booked it). I saw that the hours were until 9 PM so I booked it around 5:30PM and showed up around 7pm after packing my car full of items. I had gotten a text saying my unit was ready-clearly it's not. On the app it said my access was denied for the gate code to get in. I requested a code via text and when I typed it in it said see manager. Well, the office was closed and no one was answering the phones so that wasn't an option. Apparently they need to verify ID-totally fine- but MAKE SURE YOU HAVE SOMEONE THERE TO VERIFY. Ended up calling Customer Service and canceled my account and will hopefully be getting a refund. Unfortunately still got charged an admin fee but at this point, I was just over it and need to find something else for tonight. Don't bother with this place.

The manager was very kind. She walked me through the entire process as well as help me get…read moretransferred to a larger unit.

The "supposed" owner of this location is a complete waste of space booked a storage unit went in a…read morefew times due to having a small car and a lot of items and he called the police on myself and person with me stating that he didn't know us while he can clearly see us use a code to get inside