Great storage complex. Tremendous staff, unit,parking and…read moresecurity.

I had a very positive experience. Brooke has excellent customer service skills and it was…read moreexplained that upkeep with pest control is maintained. If I ever need a storage unit again in the area, I will definitely give consideration to this business.

I have stored for many years and at many locations. First Colony Self Storage is by far the nicest,…read morebest maintained facility I have ever experienced. I cannot imagine that there are better property managers anywhere than Robert and Nancy. Every tenant gets VIP treatment.

I have been a customer of First Colony Storage for many years. The Managers Nancy & Robert have…read morebeen above and beyond helpful. Great people to work with. It is always clean and secure. Thank you Carl Carson

This place is awesome! Service is great, ambiance is amazing, very laid back, but professional…read more Made me feel my stuff was gonna get taken cared of. Definitely recommend this place!

Great experience ! I was looking for a new storage place since my former storage facility has 2…read morebroken elevators. I was very impressed with Phillip, the manager. I will be moving my "stuff" into my new storage facility soon. They had a special going on for the month of March which will be very helpful.

Phillip Perez was outstanding. Positive attitude and very informative.Very secure storageread more

Started off ok, then when I called to explain we needed longer storage for toys who go to children…read morein shelters around Houston, there was no care in the world. It went to 300 dollars a month for about a year with no other options given. We used a tiny space of the unit but that didn't matter to them. They didn't negotiate any other options, toys remained in the until maybe worth 300 when we were charged 300 for a year month after month. I would never give them business or recommend business again. What started out as a compassionate business quickly gave us the cold shoulder. Just sad.

awesome place, staff is Amazing! They made everything so easy, so glad I found them!read more

I am writing this review as a long term customer who pays on time. Today...Saturday December 23 I…read morereceived this email.Threatening me. Giving me 24 hours on Saturday to get my certificate. And if I do not do it in 48..I'm locked out. In the mean time, they are closing until Tuesday. Read this and consider doing business elsewhere. Dear iStorage Tenant, I hope this message finds you well. We would like to inform you that the insurance policy on file for your storage unit at 4456 North Brasewood Blvd is currently expired. To ensure continuous coverage, we kindly request you to provide us with a new PDF copy of the declarations page for your insurance within the next 24 hours. If we do not receive this documentation, an automatic insurance application will take place, resulting in an additional $12 premium charge. The coverage limit will be set at $2,000. Furthermore, please be aware that if the updated insurance information is not received within 48 hours, access to your unit and the storage facility gate will be restricted until the necessary documentation is provided. You can submit the required insurance documentation by sending the PDF to 8114@nsabrands.com. Alternatively, you may bring a hard copy to our office. Please note that only PDF submissions can be processed to ensure accurate record-keeping. You might notice they cannot even spell the street they are located on. It's a nice facility, but this is unacceptable. I hope I can discourage others because of this behavior. Saturday at noon..closed until Tuesday..threats! No pictures to attach...just the letter they sent.

Very nice very clean…read more Used our space for overflow after my folks passed and then grown kids needed over flow space. Six and half years and we have finally been able to assimilate our overflow back into the empty nest space. Convenient Courteous Accessible We were on third floor; couldn't been easier to access. Easy to close down. Highly recommend; might have stayed longer but the steady $ increases (from $207 to $270 / month) kept the pressure on to close it out.

Absolutely loved the customer service I received here. From just being super sweet and polite, to…read moreanticipating needs and answering my questions, my experience was definitely 5 stars. They were the closest and most feasible storage option in the Pearland area, which made it even better. I'd recommend this location to anyone in the area who needs a small, medium, or large storage unit.

Put in a reservation online for a unit and went in the next day to sign documents, was in office…read moreless than 10 minutes and had the lock and keys for my new Storage unit. Manager was very friendly and made the process so smooth.