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    CubeSmart Self Storage

    3.5 (8 reviews)
    Open 8:30 am - 5:00 pm
    Updated 3 months ago

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    5.0
    (8 reviews)
    Self Storage
    Responds in about 10 mins
    5.0
    (38 reviews)
    Packing Supplies
    Responds in about 5 hrs
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    9 months ago

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    3 years ago

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    3 years ago

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    10 years ago

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    8 years ago

    Affordable & well run. Easy to use & hassle free.

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    U-Haul Storage of Little Elm Aubrey

    U-Haul Storage of Little Elm Aubrey

    2.9
    (31 reviews)

    This is my first time renting a storage unit, so I had no idea what to expect. My husband and I…read moresold our house in Savannah and had about 3 rooms worth of stuff to store as we temporarily set up in an apartment. The staff here have all been very helpful from check in to moving in. A bonus is their bathroom is really clean :) The lot feels sufficiently secure, where you need to swipe at the gate, then at the elevator again to access the climate controlled rooms. The hallways and rooms are well kept. My only constructive criticism is that I wish there was more light inside the rooms themselves. Each climate controlled room has a gap at the top of the sliding door so the hallway lights flood through, but it's not enough. There was a rat trap in the back of the unit, which we jokingly commented we should get a discount for the 1SF of floor space it took up. It's okay though, if it works then it doesn't bother us. You need to pay an additional fee for 24 hr access, but it's completely worth it in my opinion since their hours are a bit short. With the one way rental, we also received a free first month (trip needs to be over a certain number of miles from store to store). The lady that checked us in also adjusted the lock price because the in-store price was less than the website price - woo hoo!

    I reserved a 26' truck initially, and went in person and met the Manager Donna Jackson to make sure…read moreI made the right choice. This was a big move for me to be home with my family out of state. She was great that day in guidance, did believe a smaller size was suggested (just for the streets I was driving in the neighborhood but we spoke about switching size up that day should I make the wrong selection. The day of Reservation she wasn't present, no issue on that, but we did have a size issue. I even hired movers through Uhaul and after 2 hours of loading, personally went back in to reserve a trailer around 11:30 am, we were loading a 20' truck and knew we'd be out of room. Yes, the 26' was needed, but had to accept fault as we were loaded and had to pay another $260 to pull a trailer as I was moving out of state, sold my home, nothing could be left. We arrived to pick up the trailer at 3pm as reserved earlier, and found out there was "something wrong" with a fuse and the trailer blinker lighters weren't working. WE were then asked to drive the 20' Truck (?!) we rented, ourselves, to an AutoZone and buy "a part" (?! - though the representative Jackson Bowling couldn't tell us which one .. maybe 37 or 38?) and bring it back. We were also told by Jackson Bowling we'd be reimbursed for the part and given a discount for loss of time- "$50" What?! And who's gonna repair it if no one knows what the part is? Regardless as we had no choice, we drove to AutoZone as instructed- they couldn't look up a part on a Uhaul. They found a Sku for what part we were told it "may be" - but it had to be ordered. We even then called O'Reillys to check on a part- they said similar but with more detail- as Uhaul changes their trucks from standard "Ford models" it's not even something to look up. As it was now 4:30 pm and UHaul closed at 5pm, we returned to speak with Jackson. He said there was nothing he could do, just refund us for the trailer as he couldn't dispatch the trailer to us. The manager was out of town, he DIDN'T give us the menial $50 discount already mentioned, NOR reimburse us for the part we had to buy to check the Circuit Breaker ON OUR OWN (Receipt in hand). He told us to go to the Prosper location and I refused. We're NOT driving the truck to another location without knowing if they had the proper tools/ parts/ mechanics available. Again, said nothing he could do and I demanded he call them before we drove there. Relentingly, he finally called 2 other locations who stated no one was available to help. WHAT?! We were fully loaded in a 20' Truck that wasn't checked/ maintained before renting, had to leave at 7 am for a 10hr drive? What were we supposed to do with the extra? We couldn't leave in home as it was sold, and didn't even have a vehicle to transport the additional for donation let alone at now 5pm on a Sunday? He told us only option was to call Roadside Assistance now. I also asked about the discount and reimbursement promised- told me to send an email to the Manager Donna Jackson and she'd address when she returned. We get BACK to the house, now almost 2 hours later, and call Roadside Assistance- speak to Greg, who says !!! "We can't fix the Truck if you don't have the Trailer" WHATTTT?! Jackson wouldn't dispatch it, didn't have a Manager or RDM to call- "Nothing he could do" SENT US HOME SAYING "Call Roadside Assistance" to now find out we had to have the Trailer (we rented, and refunded) in order to create a ticket?! "WELL WHAT DO WE DO NOW!" -"You have to rent and pick up another trailer then call Roadside to fix." ARE WE KIDDING. It's now 6:30pm AND UHAUL'S ARE CLOSED. So we have to go to a dealer.. a legit farm 20 minutes away (in the 20' Truck again mind you, our mileage and gas!) and "see if they'll let us leave with the lights not working. I asked, "Isn't it illegal to drive without?" Agent "Yeah, you could get a ticket. But you can wait there for Roadside Assistance" OMG. And what if they can't fix it?! "We have to cross that bridge when we get there that's all we can do." We reserved, drove to 2nd Dealer 30 minutes away, they gave us a thumbs up and let us drive away. We got back again to the home, checked, nothing working not even Brake Lights. With a 10 hour drive we refused to risk safety of other drivers and ourselves (although Uhaul allows it) and called Roadside Assisstance again. We finally had someone show up after 8pm, and he determined the problem, had to go get the correct part, and it wasn't fixed/signed off on until after 9pm. SIX HOURS. THAT LITTLE ELM AUBREY caused us. Plus mileage, loss of loading time/ exhaustion. We had to then get up at 5am to start loading again and couldn't leave for the 10 hr drive until after 2:30pm -and THEN we discovered the Oil was leaking from back (obvious Bad Silicone job attempt) and splattered all over the back end of the truck/ ground. HORRIBLE UHAUL.

    CubeSmart Self Storage

    CubeSmart Self Storage

    3.5
    (11 reviews)

    This place is SHADY!!! 70,000 DOLLARS of irreplaceable items sold to auction when my money was in…read moretheir hand. DO NOT TRUST THIS PLACE. I paid storage for 2 years and they just decided to sale 70k for 500 when they had a 1000 in their hand. Thieves. Report these losers to better business bureau

    We've rented from other Cube smart locations before and always had a great experience. This…read morelocation, however, is terrible. There is no manager onsite. We have not been able to return the locks they provided to get a refund. There are spiders in both of our units and they said it was our problem to deal with. We couldn't access our unit for several days last week because the storm messed up the gate connection, but no one put a sign up or sent an email. So after we drove all the way over there, and spent half an hour trying our code, and being on hold with the corporate people, we finally figured it out. Paying this much for storage and not being able to access it is unacceptable and we should get a partial refund. And lastly, due to heavy rain recently, one of our units leaked and all our expensive exercise equipment got wet and ruined. Three days later, no one has been by to fix the roof so we have to go get tarps to put over our stuff in case it rains again. The manager is totally unconcerned with this issue and the urgency in getting the roof fixed. We can't move units bc it would cost us hundreds of dollars of our own money for movers. Again. This is ridiculous and we can't wait to get out of here!

    CubeSmart Self Storage - selfstorage - Updated July 2026

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