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    Public Storage

    3.5 (15 reviews)
    Open 6:00 am - 9:00 pm

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    5.0
    (8 reviews)
    Self Storage
    Responds in about 10 mins
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    Recommended Reviews - Public Storage

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    5 months ago

    This facility had storage units available for our vehicle. Great location and Kim was very helpful to work with.

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    3 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

    Kimberly is so helpful and friendly. She made the process of moving in to our unit very smooth.

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    3 years ago

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    4 years ago

    Excellent prices for out of town renters. Very easy access and great instructions.

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    Review Highlights - Public Storage

    I appreciated that Tamika had called us to ensure that our unit was reserved and ready to go upon reserving online.

    Mentioned in 5 reviews

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    U-Haul Storage of Little Elm Aubrey

    U-Haul Storage of Little Elm Aubrey

    2.9
    (31 reviews)

    This is my first time renting a storage unit, so I had no idea what to expect. My husband and I…read moresold our house in Savannah and had about 3 rooms worth of stuff to store as we temporarily set up in an apartment. The staff here have all been very helpful from check in to moving in. A bonus is their bathroom is really clean :) The lot feels sufficiently secure, where you need to swipe at the gate, then at the elevator again to access the climate controlled rooms. The hallways and rooms are well kept. My only constructive criticism is that I wish there was more light inside the rooms themselves. Each climate controlled room has a gap at the top of the sliding door so the hallway lights flood through, but it's not enough. There was a rat trap in the back of the unit, which we jokingly commented we should get a discount for the 1SF of floor space it took up. It's okay though, if it works then it doesn't bother us. You need to pay an additional fee for 24 hr access, but it's completely worth it in my opinion since their hours are a bit short. With the one way rental, we also received a free first month (trip needs to be over a certain number of miles from store to store). The lady that checked us in also adjusted the lock price because the in-store price was less than the website price - woo hoo!

    I reserved a 26' truck initially, and went in person and met the Manager Donna Jackson to make sure…read moreI made the right choice. This was a big move for me to be home with my family out of state. She was great that day in guidance, did believe a smaller size was suggested (just for the streets I was driving in the neighborhood but we spoke about switching size up that day should I make the wrong selection. The day of Reservation she wasn't present, no issue on that, but we did have a size issue. I even hired movers through Uhaul and after 2 hours of loading, personally went back in to reserve a trailer around 11:30 am, we were loading a 20' truck and knew we'd be out of room. Yes, the 26' was needed, but had to accept fault as we were loaded and had to pay another $260 to pull a trailer as I was moving out of state, sold my home, nothing could be left. We arrived to pick up the trailer at 3pm as reserved earlier, and found out there was "something wrong" with a fuse and the trailer blinker lighters weren't working. WE were then asked to drive the 20' Truck (?!) we rented, ourselves, to an AutoZone and buy "a part" (?! - though the representative Jackson Bowling couldn't tell us which one .. maybe 37 or 38?) and bring it back. We were also told by Jackson Bowling we'd be reimbursed for the part and given a discount for loss of time- "$50" What?! And who's gonna repair it if no one knows what the part is? Regardless as we had no choice, we drove to AutoZone as instructed- they couldn't look up a part on a Uhaul. They found a Sku for what part we were told it "may be" - but it had to be ordered. We even then called O'Reillys to check on a part- they said similar but with more detail- as Uhaul changes their trucks from standard "Ford models" it's not even something to look up. As it was now 4:30 pm and UHaul closed at 5pm, we returned to speak with Jackson. He said there was nothing he could do, just refund us for the trailer as he couldn't dispatch the trailer to us. The manager was out of town, he DIDN'T give us the menial $50 discount already mentioned, NOR reimburse us for the part we had to buy to check the Circuit Breaker ON OUR OWN (Receipt in hand). He told us to go to the Prosper location and I refused. We're NOT driving the truck to another location without knowing if they had the proper tools/ parts/ mechanics available. Again, said nothing he could do and I demanded he call them before we drove there. Relentingly, he finally called 2 other locations who stated no one was available to help. WHAT?! We were fully loaded in a 20' Truck that wasn't checked/ maintained before renting, had to leave at 7 am for a 10hr drive? What were we supposed to do with the extra? We couldn't leave in home as it was sold, and didn't even have a vehicle to transport the additional for donation let alone at now 5pm on a Sunday? He told us only option was to call Roadside Assistance now. I also asked about the discount and reimbursement promised- told me to send an email to the Manager Donna Jackson and she'd address when she returned. We get BACK to the house, now almost 2 hours later, and call Roadside Assistance- speak to Greg, who says !!! "We can't fix the Truck if you don't have the Trailer" WHATTTT?! Jackson wouldn't dispatch it, didn't have a Manager or RDM to call- "Nothing he could do" SENT US HOME SAYING "Call Roadside Assistance" to now find out we had to have the Trailer (we rented, and refunded) in order to create a ticket?! "WELL WHAT DO WE DO NOW!" -"You have to rent and pick up another trailer then call Roadside to fix." ARE WE KIDDING. It's now 6:30pm AND UHAUL'S ARE CLOSED. So we have to go to a dealer.. a legit farm 20 minutes away (in the 20' Truck again mind you, our mileage and gas!) and "see if they'll let us leave with the lights not working. I asked, "Isn't it illegal to drive without?" Agent "Yeah, you could get a ticket. But you can wait there for Roadside Assistance" OMG. And what if they can't fix it?! "We have to cross that bridge when we get there that's all we can do." We reserved, drove to 2nd Dealer 30 minutes away, they gave us a thumbs up and let us drive away. We got back again to the home, checked, nothing working not even Brake Lights. With a 10 hour drive we refused to risk safety of other drivers and ourselves (although Uhaul allows it) and called Roadside Assisstance again. We finally had someone show up after 8pm, and he determined the problem, had to go get the correct part, and it wasn't fixed/signed off on until after 9pm. SIX HOURS. THAT LITTLE ELM AUBREY caused us. Plus mileage, loss of loading time/ exhaustion. We had to then get up at 5am to start loading again and couldn't leave for the 10 hr drive until after 2:30pm -and THEN we discovered the Oil was leaking from back (obvious Bad Silicone job attempt) and splattered all over the back end of the truck/ ground. HORRIBLE UHAUL.

    CubeSmart Self Storage

    CubeSmart Self Storage

    3.5
    (8 reviews)

    This is the worst company I've ever done business with. I've been on time with autopay for nearly 5…read moreyears and just recently had to update my card. The payment didn't go through on the old card so I went in to change it after returning from a business trip out of the country. They charged me a $48 late fee for being a week late and refused to waive it. They also raise the rates every six months to the point it's just stupid to stay there. I started out at $90/mo and ended up at over $350 for a 10x10. It's time to move out which sucks because I have a lot of heavy stuff. It's like they know they have you, so they abuse any way they can and DO NOT CARE ABOUT CUSTOMERS at all. What's strange is that once I move out they will sell it for $90/mo again and slowly raise it every 6 months to get back to $300+ over the next few years. So running me off is going to cost them a lot of lost money. Do they just hate customers that much??? I will never do business with this company again. Probably what they want anyways.

    DO NOT BUY STORAGE SELLS HERE! The manager takes the junk…read moreleft behind other units, throws it in a big unit, sells it cheap. Then you have to pay a $200 cleaning deposit!!! So if you don't completely clean it out, they get your $200!!!! FRAUD! FRAUD! FRAUD!! If you are a person that buys storage units at auctions beware of this location! We cleaned out the heaviest, most broken beat up furniture I've seen. Some random pieces of broken furniture! This was an online auction. Never had this happen before. There was always something of value at least! Not in this junk unit! It also was unusual in that all the drawers were missing but furniture was wrapped in plastic. ??? Obvious the manager put these objects together so whoever bought this " managers special" would have to haul off all of this heavy furniture!

    Public Storage - selfstorage - Updated July 2026

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