Rental choices were decent, they had what we wanted…read more Rental was clean. Cab was in good shape. Attendant was a bit short with my wife when she came alone to pick up the rental pickup. When I came with her to return the rental the service was a bit cold but same guy didn't give attitude this time. (My wife is a sweetie and while she asks a lot of questions, she is so nice and doesn't deserve attitude)

They only had one representative who left and stepped out for nearly 15 minutes, several customers…read moreawaiting and then instructed to do a mobile App phone check in and it's 12:06 p.m. and still no call from CSR. Bad customer service and worst contact center support online team. And the worst part of it is that they had a pickup truck on their parking lot but it was down and unserviceable.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.

I've used All Awesome Movers for my last two moves as well as my mom. We couldn't be happier with…read moretheir service. They take care with wrapping and moving your personal items and show up when they say they're going to All at a reasonable price. Highly recommend.

Awesome Movers is 100% RIGHT!! They ARE AWESOME! Used them this morning after requesting quotes…read morefrom two other companies. Both companies were double what I was quoted and one was actually four times what I was quoted!! The gentlemen were professional, kind, and punctual! Moved all of my items, carefully, quickly, and most importantly...safely!!! What I estimated to be a six or seven hour job, comparing similar moves, ended up being a four hour move, start to finish! What a wonderful experience there was with this team. Get your first, last, and BEST quote from All Awesome Movers and all your moving worries are over!!! Don't know me...call them yourself and get a great, comfortable and professional move (like MEEEEE)!!! Thank you, All Awesome Movers! Your team ROCKS!!!

We used their service on Friday, October 24. I unfortunately didn't think to take any pictures…read more We moved from Woodbridge to colonial Beach. I cannot see enough how fantastic the was. From the very first phone call with David, I thought he was very helpful and patient and I didn't feel rushed in the phone call. The pricing was the best around. I had gotten other quotes from other moving companies.. And I thought it was a little outrageous the quotes I was given. This company was well priced. They arrived on time on the date of the month. And I was called about 20 minutes before arrival. It was three guys and one truck - we moved from a three level townhouse to a one floor house. In the morning, I did get them some coffee and donuts from Dunkin' Donuts Which they were very grateful for and surprised After a quick coffee break they got right to work Manuel, Elmer and Freddy are very nice gentlemen and hard workers. The move went smooth no issues nothing was broken or damaged I highly recommend this company and if I'm ever in need of moving company again, I would definitely give them a call

From the owner: Licensed & insured movers specializing in local, long-distance, and interstate moves. Professional…read morepacking, careful loading, and stress-free service. Call or text for a fast quote!

I have used this company for my past two moves, the cost has been unbeatable, they work quickly,…read moreand they are so professional, and kind. Will definitely use again for my next move!

The movers were very nice people but are not professional and are not experts. The one mover said…read morethis is the second gun safe they have ever moved. The owner, Shawn, hung up on me twice when I called to ask where the movers were because they were close to 2 hours late. I was told they would be there at 8 and they showed up at 9:45. They completely tore up my yard, flipped the safe on every side and left major scratches and dents on the safe. At time of scheduling I explained the terrain, the steepness of the yard, etc and the three movers showed up clueless. They said the fourth mover called out so they only had 3. I tried calling it off and the mover called his boss who told him to get it done. I told him i wasn't going to pay if the safe is ruined and can't open and the owner told me to "sue him". Whatever you do, do not use this company. Please see damage and text message trail between me and the owner. If i could leave zero stars it would be too many. Pitiful pitiful excuse for a business.

Outstanding experience. Santos, Yoni, Dalton, Luis A, Luis B, John, and Ryan handled a complex and…read moreheavy-lift move that took two households both to storage and to a new home on the same day with zero breakage and an efficiency and above-and-beyond level of care that more than earned this review. I would absolutely use Two Men and a Truck's Manassas, VA and in particular, Santos and his team again in future. Great job. - Thank you, B. Baker

The positive about our move was that it happened same day, so no waiting for our things in…read morestorage/pods, but it definitely wasn't worth the $3k+ we paid them. You'd be better off moving your items yourself if you can and are able-bodied. They use a rented Penske van anyways. Sadly, my fiancé and I opted to use them since it was only us moving in such a short notice. My 55" television was smashed in the move (not sure if they were going to say anything, but it was the only one conveniently positioned backwards while my other televisions were not), my full length body mirror went mysteriously missing and I had to purchase another, and the miscommunication between the team of movers they sent was abysmal. I asked if they could move the big furniture down for us, to which one of the movers agreed, and the furniture still fit within the range quoted because we significantly downsized and tossed the bulk of the furniture before the movers arrived. He didn't communicate this with the rest of the team, because when i asked two more times to both him and the others on the team, no one knew what i was talking about. The claims team reimbursed us for the television, but for us to pay $3k+ to have our tv smashed and still have to move our items ourselves it just makes no sense.