Wendy and Jacki are great to deal with! Always friendly and helpful. I have used this storage off…read moreand on since 2007? They are the BEST so far! I highly recommend this storage facility. Penny

I called a few weeks ahead of time and reserved a spot and I talk to Wendy and she told me that the…read morespot would be ready for me on the date and time specified and it was she kept her word great service and I am very happy thank you Wendy thanx again

I had a great experience with them from start to finish! I reserved a unit online, but once I…read morearrived, I realized the size I selected was a bit too small for what I needed. Spinser immediately stepped in and made the process completely stress-free. He quickly helped me switch to a larger unit that fit my items perfectly, and he was incredibly friendly, patient, and accommodating throughout the entire process. What really stood out was his flexibility and the fact that he was able to give me an even better deal on the new unit than what I originally booked. Excellent customer service and a smooth experience overall. I highly recommend this facility and will absolutely use them again in the future! Thanks again!

Not sure I understand business model here…read more Bring in people with 3-6 month discount rate. Raise rates to market price while still offering original discounted rate to new clients. Asking for a price between the discounted rate and the market price and basically told to get out. Thank you for the loyalty after a year and a half. I will take Business literally down the street.

Sales rep was misleading, said it would fit a four bedroom house AND 60 boxes. Arrived to find it…read morewould only hold maybe 60 boxes. Waste of time.

Deborah was amazing and very helpful. Facility was so clean and well maintained. An overall great…read moreexperience.

Christina was absolutely a PLEASURE to work with. She is professional, extremely friendly, knows…read moreher business well and is happy to share her knowledge. We were forced to use storage until our new home was ready to move into and she made using storage a pleasure- and I don't think anyone can say storing your entire life in a rental unit is pleasurable! She alleviated any fears we had about putting our stuff in storage completely. We finally got into our home after 3 months and checking out of the unit was even easier than checking in. All of our belongings were exactly how we left them. It's an extremely secure location, requiring key codes and digital cards to enter AND EXIT. Highly recommend this location, and Christina.

I paid $80.00 for a U haul for less than 5 hours and only going 5-6 miles this is a rip off when…read moreyour day by day rate is $19.95 if I would have known I had to pay that much for a Itty bitty 10 foot van I would have just hired a moving company for less. . They love micro rates behind the scenes so I just know they gonna add more charges when the truck is returned in a few. No wonder they are not as popular as they used to be.

Kelly, keeper of spaces, really watches the rv storage areas. She knows what's happening. And if…read moreyou ask her a question, she'll take the time to answer you. I would highly recommend this storage for rvs. It's simply as good as it gets.

This is THE place in the East Valley to store your boat or RV! Kelly is awesome to work with,…read morealways willing to help you find the spot you are looking for! The yard is clean, secure and your property is out of the sun and monsoon weather. Wouldn't go anywhere else!

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

No complaints. Easy to use, access through the phone app is nice. Building is always clean and…read moreclimate is nice

Tower Storage is exceptional and delivers exactly what Chandler, Ocotillo, and Sun Lakes residents…read moreneed: clean, secure facilities, top-tier amenities, and a team that treats you like a valued neighbor, all at prices that make sense. Amenities: * Clean, well-lit units with climate control options for sensitive items. * Advanced security: gated access, bright exterior lighting, and reliable surveillance. * Convenient features: drive-up units, wide aisles for easy maneuvering, loading docks and complimentary dollies/carts. * Customer-friendly hours and an online account system that makes reservations and payments effortless. Staff: * Professional and courteous from the moment you call to move-in day. * Knowledgeable attendants who explain unit options clearly and help match you with the right size and features. * Responsive service -- questions are answered promptly and with genuine helpfulness. * Personal touch: staff remembers repeat customers and follows up to ensure everything's going smoothly. Affordability and Value: * Competitive rates with transparent pricing and no surprise fees. * Flexible lease options that work for short-term moves or long-term storage. * Excellent value: when you add cleanliness, security, and exceptional service, Tower Storage feels like a premium experience at an accessible price. Final Verdict -- Tower Storage strikes the ideal balance between amenities, service, and affordability. If you want a hassle-free storage experience with thoughtful conveniences and a staff that truly cares, this is the place to go. Highly recommended.

Quick service gave me a wonderful discount very accomplished Thank you so much !!! Check em out !!!read more

We received excellent and personable service from Carla 2…read moredays in a row! She was very patient and friendly while assisting me with the online rental process. The next day, when we went to check out our new unit, we were baking in the sun. She quickly assisted us with a new rental option and made the transaction very smooth. Thank you Carla!

I rent three units from this location. I started renting only 3 months ago and they already raised…read moremy rent without any notice about $100 each unit. Pretty outrageous tactic to offer a certain rate as a "deal" then double the costs only months later. They also closed the location down to maintain the asphalt which is fine. However dust and asphalt was blown all over the inside of each of my units causing damage to my items inside.