Never come here this place is disgusting they didn't even change the sheets before we got in and…read morerefused to give us a refund after. Don't comer here.

If I could rate negative numbers I would I can't describe how disgusted I was when I walked into…read morethe room there were suspicious stains every and it's smelled like cigarettes if I could describe the bed it would be rock it was so hard and dirty the cover was nasty and the bed wasn't even a bed it would have been more comfy and clean to sleep to sleep outside we paid close to 100 hundred dollars to sleep in our car that's how horrible my experience was I might be one out of a 100 people who disliked it but I promise don't make the same mistake I did DONT GO THERE !!

Horrible experience, my group of 4 originally had a 2 bedroom suite with 1 queen in each room…read more(room18) theclilerk was upset because we got a better desk on line and asked a $40 deposit, when she had already told me there was no deposit. i agreed and paid the only cash deposit. after checking in 2 of 4 of us walked in first thing we nothings was the sticky floor, then the smell it was from the dirty water or moo that was used on the floor. The clerk said no other visitors only people were allowed were my group of four. Ok, that evening we had a grocery delivery and my friend wanted to make sure everything was right. So the delivery guy waited while we did that. During that night we realized that there were roaches getting in to our groceries and We went to buy some raid roach spray. Which we used every where including our bags. We had to sleep with the lights on. The rest of our group decided not to stay there because of what we told then (can't blame them). The next morning around the lady came knocking on the door saying that the rate had gone up and additional $40 and I lady we leaving because you have roaches and she yelled well take then with you. She continued to yell and blame us for having a 2nd vehicle "keeping" that from renting out another room and that was why she up the rate. I should mentioned that another 2 parties also left that same hour after the poor handling by the management the clearly lives there!

THIS PLACE WAS THE MOST HORRIBLE HOTEL TO STAY FOR ONE NITE!!! IF YOU GOT KIDS PLEASE DON'T BRING…read moreTHEM HERE!!! I booked my reservation thru booking.com but the app didn't say anything about dogs. So I called to ask if they accept dogs, I talked to the owners wife and she said "yes" they accept dogs and "yes" they charge a fee and I said "ok" and handed up and proceeded to make my reservation thru booking.com, when I got to the hotel to check in the wife was at the front desk and she was helping me check-in BUT when she realized that I had booked my reservation thru booking.com she all of a sudden caught an attitude! She started to yell at me asking " why I had to make the reservation thru booking.com?" I said "because I fucking felt like it" and then I asked her "was there a problem with me booking thru that app?!!!" AND then I told her I have two dogs. One is a service dog and the other is not. She said she doesn't care about a service dog and she still wanted to charge me for my service dog. So, smiling I asked her again "are you sure you want to charge me for my service dog?!!!!!" And her husband told her to move and he proceeded to take care of me. The husband is nice but when he feels his wife is looking at him he starts to act rude as well! I hope they BOTH know it's against the law to charge for service dogs in California. The owners are both rude!! As soon as I opened the room door my daughter saw died roaches on the floor. I fall asleep around 10 and my daughter stayed up and she said after 11 pm she heard some people outside our door, so she checked and saw crackheads smoking crack in front of our room door while we sleep. JUST BAD ALL THE WAY AROUND! NO WONDER THEY ONLY HAVE CRACKHEADS AT THEIR HOTEL!!! They want to yell and be rude to people like someone won't do something to them!! They lucky I didn't feel like going to jail that night cuz I was this close to tell his bitch ass wife to come outside and keep yelling at me to my face!! PUNK BITCH!!

Lots of broken features. They have a beautiful atrium (of a…read moresort) with delightful architectural features. Impressive design! A lot of the art hanging is pretty impressive too. The food in the restaurant and breakfast buffet is quite mediocre and I'd suggest going somewhere else. Our room had several broken features starting with the curled up rug in the sitting area which is actually a trip hazard. The door from the sitting area to the bedroom was actually broken and hard to open and close. The motion sensing light switch for the bathroom was physically cracked and the manual override had to be pressed several times to get the light to come on at all. When I picked up the phone to call about it, the cord fell out of the handset, and even when I plugged it back in it didn't work. The tub drain was laying in the tub and I wasn't going to be the one to re-install it. Even the TP roll holder was broken and the jacuzzi was out of order. I had even called to ask if they had a jacuzzi. They said they did, but didn't feel it necessary to tell me it had been broken for weeks. The bed was comfortable, the temperature acceptable, and the fridge worked. The place is worn out and in need of a full restoration if they're going to charge premium prices! I booked through Expedia, so they were unable to do anything to make up for these shortcomings other than comp my parking fee and offer me a can of low-end beer.

This hotel is showing its age, beat up walls, doors that can't close, elevators that work half the…read moretime. Customer service is atrocious. Stayed here multiple times, and they never give you the room that you ask for, have to ask for coupons for brick stone, housekeeping takes forever, they make you pay For parking (good luck finding a spot when they have an event, and they will not reimburse you), you have to "check out" the luggage carts like I'm borrowing a rolls Royce, kids run around everywhere, guests leave plates and trash all over, the paint is peeling. I live in hotels for work and this is one of the worst hotels o have ever stayed at across the country. AVOID THIS HOTEL AT ALL COSTS!!

Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

First off i have my wife and my 2 kids with me. As soon as drive into the complex I see 2 giys…read moredrinking beer in the parking lot by the check in office. I get checked in go to our room as we're walking there's guys walking around with beer no shirt on. A few other individuals that where up to no good standing outside you know they're selling drugs. But I thought to myself it'll be fine as long as we can stay in our room. We go in the room and everything looked good until we started to go to bed. The sheets were stained and you can tell sheets had been use and not changed. The beds smelled like poop!! I immediately walked my family to the car and left. We had to sleep in our car because nothing else was available. I couldn't put my family through this. Place felt unsafe and dirty

Competitively priced and Newly renovated motel with clean rooms! Motel is conveniently located to…read morelots of restaurants and stores! Customer service here is great and they waived the cash deposit requirement for me! The front lobby is also decorated with Halloween stuff. Amenities here include: swimming pool! Complimentary WiFi! Ice and vending! The rooms come equipped with a flat screen TV! coffee maker! Refrigerator! Microwave! Luggage rack! Study desk with chair! Bedside chargers for electronic devices! Complimentary toiletries! Only downsides here are: NO laundry room! NO fitness center!

Decent place considering the cost. Didn't expect Thrills and frills. The lady at the window was…read morevery nice. No guest allowed unless on reservation. Big room, didn't quite reflect some of the pictures but I was just there to sleep. Bed wasn't the most comfortable. Near lots of food and shopping businesses. Kind of noisy between the big gap under the door, the people parking and leaving and lots of cars racing on the street. They require a $200 deposit. If you use debit card it will take five to seven days to get back. If you use cash you get it back at checkout. Found hair in the bathtub and on several of the pillows along with a nice thing on the bottom sheet in the pelvic area of the bedding. No big deal cuz we brought our own comforters to sleep on and cover with. In the end it was decent enough to get there at 10:00 p.m. and go to sleep and be out by 9:00 a.m.

Maria was rude to me and my brother and didn't do anything to accommodate our situation. I had to…read morecancel and look for rooms at another place. I had two rooms I booked, but now I have to look for two rooms elsewhere, in the middle of the night.

Not even worth $50. This place is horrendous. Arrived around 6:30am and offered to pay for an early…read morecheck in. Was greeted with hostility and looked down upon while trying to arrange a place to stay. Needed a place to stay immediately as I wasn't feeling well for the past 10 days. Tried using the refund policy I booked via the travel site, but that failed too. Receptionist seemed to defer to the travel site and wasn't keen on being accommodating. Her name is Barbara - absolutely terrible hospitality and I'd give -100000000 stars if I could.

I was visiting my family and was looking for a local hotel to rest the night. I found this hotel…read morewhile driving so I decided to try it because it looks clean for the area. Once at the reception I asked the woman at the office for a room and she said the room costs $140 with a $200 deposit. $200 deposit? Make this make sense please! I travel a lot and have never came across a hotel that asks for a $200 deposit. Is this a new thing? I decided not to rent at this place not only for the outrageous deposit but the woman at the reception needs to be trained in customer service. Thankfully I found a friendlier hotel with a decent rate and deposit. My family and friends live around this city and I made them aware of this situation so they don't make a bad decision when choosing a place to stay. I should have read the reviews before wasting my time.

Love coming here, my bf & I come here every weekend and it's always so clean, I've never seen a…read moresingle bug in any of the rooms here and the service is amazing they will always check in to make sure you're having a good stay. Definitely recommend if your looking for a good clean motel in the city of South Gate!

It's a nice mini hotel I would recommend for any one just trying to hangout with anyone:) 4 starsread more

Sometimes you see reviews and think they are too good to be true, but believe the reviews in…read moreregards to the Mission Motel. Yes, the neighborhood isn't the most attractive but it doesn't feel unsafe or unwelcoming. It's just not Beverly Hills. That said, the Mission may have been the closest to a five-star hotel I've seen in a motel. The rooms are sparkling clean and freshly-scented with a nice desk area and soft beds. The TV is old school but you have Direct TV that makes up for it with HBO. Speaking of old school, the place has real charm with mission-style bungalows with real keys. Metal ones, not cards. That along with a very friendly staff, unbeatable price for LA and just 3 blocks from both freeway and green line and total privacy makes this a fave.

Naaa it's alright, and I wouldn't recommend for a family night since the rooms all smell like…read moresmoke, plus we wore out for dinner and when we came back, I was carrying my two years old daughter on my arms and when I was approaching our room two females came out wearing almost no clothes and dang!! Haha my wife was almost upset, I guess lovely lady's stay here last night too lol. The rooms honestly they're super simple and bathrooms are weird as fuck since the sink is being held by wood and on the showers some of the handle knobs are kindly lose .. take pictures in case they wanna charge you extra deposit before you leave .

I thought because it had best western in the name, this hotel would be acceptable and my standards…read morewere pretty high. I came from San Francisco area to visit a friend that lives in the LA area. First time coming down here and I wish I looked at the reviews. I regret staying here for a few reasons. I didn't feel that safe. The bolt lock on the door has a crack that cuts in half. The bathroom door frame had the safety metal plate all wonky. And the toilet paper holder kept letting go of the paper. Which was annoying. There was no microwave; which was disappointed because I couldn't heat up my nachos! For such an empty motel (says hotel but isn't good enough to be recognized as one) the place is pretty strict. No pets, no visitors, no noise, no refunds if you get kicked out (these were the rules that caught my eye). The rules might as well suck out the fun and enjoyment of everything. I was pretty bummed when i brought my friend over and the management was quick to respond. Told us he has to leave right now. What sucked was that it was his birthday and we just wanted to eat some snacks and watch some movies. Catch up and enjoy a chill night. I'm not sure if because of Covid the motel was so strict, but could they have at least given me a microwave? Or some decent soap to wash my hands. The bar of soap they throw on to the sink counter was so rough and didn't create and suds. I help the soap under water and it still didn't make suds or even clean. Feels like washing your hands with cardboard. But at least cardboard deteriorates unlike the soap they provide. The shower dispenser works. Shampoo or shower gel....... thankfully I brought my own shower supplies. Worried that the shampoo will leave a chemical burn. The room had a working bed. Working tv. Working shower and sink. So because of the basic necessities I give this place a 2. Defiantly stay her if you find a room on sale or discounted because it's not worth the regular price. I've stayed at better best western hotels and I'm sure there are better options out there. 2/10 would not come back and would not recommend.

Pros: - Decent staff/provided house keeping…read more- A place to sleep and shower - Minimum requirements to stay a night/nights if you "REALLY" need a place to stay (cheap) - Room did not smell bad - Free parking (lol) Cons (a LOT): - Bed and pillow sheets felt gross (bring your own) - Bed spring box was dirty and stained with brown/red markings along with dirt - I got some bug bites after staying here (maybe bed bugs?) - Air conditioning caused a lot of dust to fly around during the night (bad for people with allergies) and ac unit looked extremely dirty inside (no filter change etc.) - Shower curtains were ripped and old - Shower dispensers (shampoo and conditioner) were empty and never refilled (even after housekeeping) - Refrigerator was not cold (took a whole night to cool a drink) - Dirty toilet seat and shower tub - Car parking lot is very small (if you come late you won't get a parking spot) - Loud outside due to people arguing etc. - No iron and ironing board for clothes in room - Clothing hangers were dirty Notes: I stayed here for a few nights and nothing changed during all nights. It's a pretty rundown place. I forced myself to stay because I prepaid before check-in and couldn't get a refund at that point. If you cannot afford a better place then this place is for you. If you can afford a better place to stay, I'd never recommend this place and would never come back. Pictures were definitely deceiving. Considering all cons, I couldn't get a single good night sleep. This place needs a mandatory renovation and replacement of a lot of things. The area is nearby a small plaza that has some stores like Walmart and some restaurants. Other than this, it was pretty much in the ghettos; had homeless people roaming around. I had to check on my car every-night and morning. P.S. The physical property place is a "Motel 6", not a "Best Western".