Dr. George repaired a meniscus tear on my knee in 2019 and most recently performed a total knee…read morereplacement. Between those two surgeries, I've had multiple gel injections and used their physical therapy department. I've never had anything but excellent service and results. I am terrified of surgeries, but Dr. George is the best. He explained everything completely, answered all my questions, and was very patient. His PA, Joel is the same. Their office took care of absolutely everything for me - insurance, setting up my pre-surgical appointment with my primary care doctor, all lab testing scheduled, the surgery scheduled at TOPS surgical center and sending me home with a CPM machine, walker, orthopedic stockings, knee immobilizer, and my home physical therapy and follow up appointments arranged and scheduled. Every tiny detail taken care of ahead of time! It was such a great relief. TOPS surgical center in Houston was incredible as well. Before the surgery, you attend a post op training and meet the nursing staff, the physical therapist (Alfred - awesome guy!) and the anesthesiologist. They literally give you a notebook and explain absolutely everything you need to know about what's going to happen before, during and after surgery. All of my questions were answered. Now, I am 6 weeks post op and doing physical therapy at the KSF Willowbrook office. Everything is going better than I ever imagined and I'm starting to see a future with a knee that bends! Thank you, Dr. George. You are the best! Dr. George also performed 2 shoulder surgeries on my husband and he was just as pleased with his experience with KSF and Dr. George and TOPS. I highly recommend.

Just to make an appointment, it takes over an hour. Barbara is awesome but outside of that, no one…read morecares! And I mean no one. They think it's normal to treat clients poorly. This is why artificial intelligence is taking over; because efficiency and customer care is a thing of the past. Why not work with robots when these humans have no empathy. You have to go through the Philippines just to get to an office in the US that has no regard for your time or ailment(s). On the line now with Alison who I told about my experience and she had nothing to say. Just like, "Oh well." The "care" you get is also uneventful and insensitive. I just feel like another HMO number. It's really sad where so called healthcare (or lack thereof) is today.

As usual Dr.ALIANELL and P.A. Christine Lucker went the extra mile to ensure I got my pain meds. We…read moreused telemedicine. My meds arrived the next day, due to my situation. These people are so wonderful and helpful give a shoutout to Delaney she is awesome! The front desk staff is great!

Caring therapist is Kelli Vestibular Therapy is my need !!…read moreShe is always in a good and encouraging mood !! She also keeps pushing ( as needed )

I would like to recommend Mrs. Kelly Bramlett. I was having hip pain and with Mrs. Kelly's…read morededication and care she makes me feel better. I appreciate Mrs. Kelly, she takes the time to listen and understand in a professional and caring way to accomplish the goal of make me feel better. You will be comfortable doing your Phisical Therapy with Mrs. Kelly. Mrs. Anita and front desk are also nice. I highly recommend Red Oak Phisical Therapy. They are the best at make you feel better.

Dr. Charles Amelemah is the type of doctor everyone should want. He takes his craft seriously and…read moremakes sure his patients are comfortable. He wants his patients to seriously get better from a whole.

The ladies at the front desk have been so helpful and so pleasant every time I have come here…read more They been so helpful in helping me schedule my brother's appointments. The type of care that I've seen my brother receive there has been excellent.

Although we'd had a couple of negative experiences in the past with them not answering phone and…read morehaving to repeat a CT scan because it was done wrong, this time they gave 5 star service when we went for an MRI there. After having been turned down by KSF where my surgeon is because I was in a wheelchair and could not get on their table without assistance, we stopped there on the way home to see if they could do it. The young lady there was great and got us appointment the next day. Then the technician took the table out to, us, got assistants to help get me on the table and sent the report to the doctor right away.