Culligan was recommended to us by several plumbers after we encountered some issues due to hard water. Like many in the area, we get our water from a well on our property. The process: -After calling you inquire about an appointment, a local representative followed up and promptly scheduled a home visit. After testing our water and explaining what the results meant, he presented us with a menu of options. Importantly, he did not try to sell us on more of a system than we needed. He also checked out where our water line entered the house and made some recommendations regarding how to configure the area in the event we purchased their product. He simply left us with quotes for several options and contact information to reconnect with him and his colleagues once we had time to discuss our options as a family. After some consideration and an evaluation of other options, we quickly settled on the system that was right for us. The staff we reached out to to schedule the install were responsive and helpful, finding a date and time that aligned with our schedules. When the installation day arrived, the technician called to confirm location, arrived on time, and installed the system quickly and with minimal disruption to our home routine-including a friendly but somewhat needy dog. Before leaving, he checked to make sure everything was in working order and walked us through what to expect, including the weekly purging of the filtration tanks that happens in the early morning hours. We could not be more satisfied by this customer experience. read more

Very good customer care. Set up a water filter system they made is very easy. Called 2 years after to change the filters and the next day it was completed on time. I recommend them. read more

I am not sure which Culligan to write a review for so I went with the one that came up. We are new to the water softener world. I will be very transparent and say we got the brand new softener put in two years ago for our irrigation system only. It does not get used for the house water but just for the summer months for our irrigation system. We had too much iron in our water. I was up sold from a single softener system to a double softener system which I was fine with as I was told with the amount of iron I have, I'll need two. I was told the salt will need to be replaced when it goes low. The salt has never gone low but because we are new to this we just figured we would wait until the salt goes low as we don't know when and how long it takes for the salt to go low. My irrigation person told me I need new sprinkler heads and I said why have I replaced so many in the past two years. He said there's too much iron In my water so the rust is clogging the heads and breaking them. I said I have a softener why is this happening and that's when it dawned on me that the salt hasn't been changed and hasn't gone down and by now it should have gone down. The only explanation is something is wrong with the system. So Culligan wants to charge me for parts and service fee to come out and fix their system which never worked I. The first place. And even when speaking to them to see if the fee can be waived due to the fact that it seems the system isn't working I wasn't told if that's the case there wouldn't be a charge. Doesn't seem they back their products which a softener is not cheap! Very disappointed. Also have a reverse osmosis system for drinking water and am very disappointed because I would assume such a company would back their products. Find another company who will back up their products when it doesn't work as it was supposed to. Was also never told what to do with the unit for the winter as we only use it for the irrigation system. The system was never set up to work as just for the irrigation system. We don't use it for house water as we have city water for the house. This was told to them since day one and now I'm learning all these things that we were ignorant to and the "experts" should've told us about. Even the tech who came out said that's how things should have been done since day one. But they don't seem to care and it's crazy. Don't use! Find another company! read more

Overall a wonderful experience. From the beginning with the gentleman that tested my water and gave the cost to install, to the office support staff to the terrific installer I can't say enough about them. I thought customer service like this was a thing of the past!! It was installed in less than a week from the estimate. Installer showed up on time. Beautiful installation. Carted all the old equipment away. The new equipment uses a fraction of the salt of the old softener. The salt savings will completely pay for the new unit in three years. Their price was the best of any of the estimates I received and they even gave me a $100 veteran's discount. Highly professional company and a pleasure to deal with! Thank you Culligan! read more

I love my Culligan whole house water filtration system. Ask for Chris when you call for an appointment. He will come out and test your water and set up the system that is right for you. read more