Omar and his associate literally saved us. We were driving through the Grapevine on our way home…read morefrom Orange County all the way up to the Bay Area when our Honda Odyssey van broke down (total transmission failure) and we were stranded on the side of the highway off on the right-hand shoulder of the Grapevine. Nothing around but mountains. We had three young kids in the car and it was terrifying, as semi after semi hurtled past us. After calling 911 and being told we would probably need to wait a long time before anyone could get to us (and AAA telling us the same as well), suddenly JNO Towing pulled up and parked in front of us. They rescued us. While I was terrified and in shock, they both calmly and sweetly ushered us all into the 2nd seat of their truck, got our van secured on the tow, and offered to drive us all wherever we decided we wanted to go. As they drove all the way to Bakersfield and my husband and I tried to call rental car companies that would rent us a last-minute one-way rental (a tall order), they each got on their phones with car rental places in the area as well to inquire our behalf - without us even asking them to. When we were striking out with every company we talked to and it was becoming more obvious that we weren't going to successfully find a car rental that late in the afternoon, these incredibly generous men offered to drive us all the way home to the Bay Area. With young kids we ultimately decided we needed to get a little more space and seat restraints + boosters for such a long drive home, but we were so moved by their offer to do whatever they could to help in such a stressful and vulnerable situation, especially with three young children. They pulled over to a Costco, helped us retrieve a few things from the van, and stayed with us until our Uber arrived. Then they towed our van all the way back to our house in the Bay Area for us (arriving very late at night) and I think they may have even driven back home to LA that same night/into the early morning hours. They didn't act annoyed or put out even once. The entire ordeal, they kept expressing concern and care for us, clearly feeling bad for the situation we were in and offering help in ways we didn't even ask. They also offered their guidance about what to say when we took the van to Honda repair - how the transmission should be covered under warranty, etc. They went above and beyond in every single way, for a *very* good deal, all things considered (cheaper than AAA would have been!!). I will forever remember Omar and his associate (I regret that we didn't get his name!) because they saved our family, and reminded me that there really ARE good people in the world. Kind, good samaritans who remain calm under pressure and offer to help those in need. THANK YOU SO MUCH from the bottom of my heart!!!!

He picked us up on the Grapevine after we blew a coolant hose. We have an oversized vehicle over…read more10,000 pounds, not just a simple load and go. He did a great job handling the loading and unloading to not drag the hitch. Thank you for getting us off the freeway safely!

Great experience with Pete's Exclusive Tow! Excellent communication, professional service, and a…read morequick response when I needed help. I'm very grateful I found them. Thank you again I would definitely recommend and would use them again without hesitation!

Worst service possible Says open 24 hours but will not…read moreanswer a phone Called 3 different numbers and about 15 times and no answer They were supposed to come tow me and gave me an ETA of 3 hours But now it's 130am and I'm still waiting and they don't answer the phones Don't ever call this place for your personal use

Wow! Skip from Westside Auto Recycling just delivered a used car battery to our place, and it's…read morelike new. Paid not even 1/3 of the retail price. I wish I'd known about him years ago! My battery died and budget is tight, so we went looking for a used or refurbished option. And since the car was completely dead, I especially appreciate that he came directly to us. No tow truck needed! Skip came through with transparency, outstanding customer service, and a price that was truly budget friendly. Skip, thank you. You are a true blessing. I appreciate you!

So many other places could not figure out how to get rid of my car that was stuck dead in a garage…read more Skip came and got it out!! So fast and so helpful and straightforward and nice. It was so efficient and simple, whereas other companies were making it very complicated.

I wish I could rate Titanium higher than a 5-Star rating! Richard arrived early, was so patient and…read morekind. He was so fast loading my vehicle, our conversation during the tow was fun. I felt so relaxed and safe. It felt like having a friend's help during a stressful car repair experience. I will always turn to him if I need any tows in the future. It is rare to find such a great person in any industry, and he is without a doubt one of the best.

Called Titanium at 1 PM for a tow, spoke to Richard. He said he'd be there in 10 minutes...and he…read morewas! Hooked 'er up and took her it. Can't beat that with a stick!

A lovely welcome to California. My car was towed by the police department for expired tabs/out of…read morestate plates. Sadly my car had to sit in the tow lot for a week/weekend while I was getting things sorted with the DMV and having my title shipped here. The shitty part, is that there are two categories of tow. "Sherriff" and "Private" posted outside the window. I thought my car fell under the category of "Sherif" tow that charged $52/day storage, so when the person at the window told me it was $1,280 (plus a 3% surcharge) to get my car back I genuinely almost threw up. My car was actually charged $90/day, and when I asked why it wasn't $52/day they condescendingly said "we don't work for free sweetie" then explained the "Sheriff" rate is only from the sheriffs office. Essentially, I left in tears because I was so in shock with the extreme pricing, walked two blocks to the lot, and did the walk of shame through it to find my car. 0/10 would recommend. These companies are thieves man.

Guy who drives the Truck with the number 1 is an idiot. Drives in the fast lane going 25 while on…read morehis home and then laughs at you if you honk at him. I understand why this company has such a low rating. If this driver is a testimony who this company is. It equates ti their professionalism being at a garbage level. Everything comes around.

Ok well obviously not a fan of getting towed but it's also not the employees fault. They are always…read morehelpful here, but a very costly visit....

My car was towed while I was at work. Because of how busy my workday is, I didn't see the tow…read moresigns, and by the time I realized what had happened, my car was already gone. When I called to retrieve it, I was told it had been taken to a lot 45 minutes away, which is completely unreasonable. When I arrived to pick up my car, I was shocked by the fees. They were not only outrageous, but felt like an outright scam. My car hadn't even been there for a full day, yet I was still charged a storage fee. How this is allowed is beyond me--it feels like they are intentionally exploiting people who have no choice but to pay. On top of that, the process itself is ridiculous. Being told to go pay in one place and then go somewhere else to retrieve my car is unnecessary, frustrating, and clearly designed to make the experience as inconvenient as possible. They should bring the car to the customer, not send people on a runaround after already taking their money. This company's practices are predatory, overpriced, and unacceptable. They are clearly taking advantage of people, and businesses like this should not be allowed to operate this way.

Great prices, fast service. I needed a tow for a nonoperational car so it had to be a flatbed not a…read moreregular tow truck. Highly recommend, would use again! Couldn't start my car but he handled it quickly to get my car into neutral. It wasn't the wheel dollies another review mentioned, but it was handled. My car was even backed up a sloped driveway into a garage in the spot and direction I wanted. Just barely over an hour from calling them to being completely done.

Transported a tool box for me a while back with no issues! Would definitely recommend. 10/10…read moreexperience.

Mike was GREAT! He's been doing this for 40 years. I found out he can tow my RV Motorhome, should I…read moreever need it, and will go almost anywhere in Southern California. I thoroughly enjoyed the ride with him and put his number in my phone for all future tow jobs!

Was wonderful and fast and had fair prices came and changed our spare for us!! Call him first.read more