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    ADAM’S COMPLETE AUTO REPAIR

    4.5 (263 reviews)
    Closed 8:00 am - 1:00 pm
    Updated 1 month ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - ADAM’S COMPLETE AUTO REPAIR

    Auto engine repair

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    Quote 2 lacking breakdown of quote 1
    Danielle H.

    I am extremely disappointed with my experience here. I brought my car in on October 6th 2025 for a diagnostic knowing I needed an oil change and possibly had an oil leak. I paid $130 for what was supposed to be a full diagnostic.. a thorough report of issues found after inspection. Instead, I got a single vague paragraph on paper (quote 1) summarizing $2,000+ in repairs with no itemized breakdown. I asked for photos, and they showed me pictures of my engine filters (note you have to get pass air ducts for this). Later that day I requested an itemized quote and suddenly the total dropped by nearly $1,000. Some of the issues just disappeared from the quote. That was my first red flag. How does a "diagnosis" of the same car change that drastically within hours? What did I pay $130 for if not an accurate inspection and record of the car's condition? I decided to check things myself. I ordered my own cabin, engine, and oil filters online for around $35 total (they quoted $180). I replaced the cabin filter in five minutes. Then I went to replace the engine air filter and immediately saw two large tears in both air intake ducts ... the hoses that deliver air into the engine (pre-filter at least). But both were completely ripped. This was never mentioned in either diagnostic, quote 1 or 2 despite being obvious... I paid $130 for them to "inspect" my car, and they missed something anyone could see under the hood? That's not just sloppy... it's negligent. And since accessing the engine filter requires moving those ducts, they had to have seen it. So, recap: I paid $130 for a diagnostic that missed two gaping holes in the air intake ducts something front and center. If I hadn't checked, I'd still be driving with this glaring issue. It's hard not to wonder if I was brushed off because I'm a woman. Im not the type to take someone's word without checking. This felt either lazy or deliberately dishonest. Fast forward to October 11, I came back for what I assumed would be a simple oil change. I'd already paid $130 for the lacking diagnostic, I believe I was informed with my initial quote that would go towards other services. Nope. They charged another $160. But I didn't have the energy to argue and I was planning to bring up the ducts. No one mentioned them... not even when I asked if there were any other issues. So I walked outside opened the hood pointed at the ripped hose and asked "What's this, and why wasn't it in my diagnostic?" The man looks me dead in the eye and says, "Oh, that's not really a big deal... most people don't fix that." Excuse me? I paid for a diagnosis and someone decided this shouldn't be included. Make it make sense. After pressing, he admits it should be replaced... something I already knew since I'd ordered both ducts for $30 online. Then he gives me a verbal quote of $55. I ask him to print it (because I'm not doing he said she said). He writes it up adding "no labor charge" like he's doing me a favor. I already had both parts sitting in my car. When I got home, I realized the quote was for one side the one I'd pointed at. Both were torn. At this point, I've lost all trust in this location. They're not transparent, not thorough, and the way they handled my situation was insulting. I hoped I could trust them with my car, but instead I learned a hard lesson. I'll now personally verify every service I pay for. If you rely on shops for maintenance.. open your hood. Watch a few videos. Understand what's being done before paying the "convenience" premium. Many of these fixes are simple and inexpensive. TL;DR: - Paid $130 for a "diagnostic" that missed two huge air duct tears. - Received inconsistent quotes -- price dropped $1,000 after asking for details. - No transparency or accountability. - Dismissive attitude when confronted. - Trust broken. Would not return.

    estimate $1111

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    5 months ago

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    8 days ago

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    10 months ago

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    9 months ago

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    10 months ago

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    10 months ago

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    9 months ago

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    11 months ago

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    1 year ago

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    10 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

    Been coming here for years and I've always had respectful customer service and fair pricing

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    He was able to give me an oil change right then and there! Life saver! Also patched up my tire, had no idea I had a nail in it haha

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    2 years ago

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    Page 1 of 7

    ADAM’S COMPLETE AUTO REPAIR Reviews in Other Languages

    Ask the Community - ADAM’S COMPLETE AUTO REPAIR

    Does this garage specialize in hybrid/electric auto repair and maintenance?

    Dearship says I need to replace 2010 Pruis hybrid battery. Ouch. do you do this and how much will it cost?

    Hello Donna, we can definitely provide this service for you. Could you please tell me your vehicle's current mileage?

    Hello, I have a 2008 Prius. My car is dead but before it did I got a code of P0AA6. Can you call me back? Carlos. Thank you.

    Hello Carlos, We can certainly help you out with your Prius. Please bring it over so that we can… 

    View All 4 Questions

    Review Highlights - ADAM’S COMPLETE AUTO REPAIR

    Adan took great care of my car when I needed to have my seatbelt repaired after it became permanently locked.

    Mentioned in 24 reviews

    Read more highlights

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    I had an issue with engine mounts that I had tried with another dealer about a year ago, and they…read moreclearly just did a patch job. Larsen diagnosed the problem and it is now completely fixed. They were very professional and up from about pricing, and explained things in a trustworthy manner. I'm going to go back to them moving forward and would recommend them to friends for sure.

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    ADAM’S COMPLETE AUTO REPAIR - autorepair - Updated August 2026

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