Joanna, who works at the front desk, absolutely deserves a perfect 10 for her exceptional care and…read moreattention to detail throughout my stay. She goes above and beyond to ensure that all of my needs are met unconditionally, always maintaining a friendly, positive attitude, no matter what time of day it is, thus deserving of high praise. And... Idonia, the expert in housekeeping, upholds an impeccable standard when it comes to the cleanliness of my room, from pristine towels and bed linens to an array of toiletry options that are meticulously attended to. If one were to assess her dedication and skill level using a rating system from 1 to 10, she would undeniably surpass expectations with a remarkable score of 11.

This was my first time staying at a Hilton and will definitely be my last. Unfortunately, the…read moreentire system was down so guests couldn't check in. I completely understand this isn't the hotel's fault, but felt the front desk handled it poorly. I arrived at 2 PM after calling to ensure I could have an early check-in. They let me know the system had gone down so they couldn't check anyone in and wouldn't be able to start manual check-in until 4 PM. I got my name added to the list for when they began manual check-in. However, when I asked to check on the status, they said I wasn't on the list. I saw my name and number on the list, but they said it looked like my last name was spelled wrong so they needed to add me to the end of the list. Overall, this was an extremely disappointing experience.

Well I had an interesting experience at check-in this week at the Courtyard By Marriott Culver City…read more- where the hotel staff shined bright. My flight was very late so I arrived just before midnight... and the power was out at the hotel due to an emergency Southern California Edison repair nearby, which the hotel made clear was outside of their control. Regardless, aside from some lanterns at the front door, the hotel was completely dark. My Uber driver laughed and wished me luck. Then an employee guide with a flashlight appeared out of the darkness, she asked my name and in a millisecond she handed me my pre-prepared room key. I was to be on the 6th floor but she assured me the elevators were working, presumably powered by their backup generator but I'm not sure. She offered to walk me to my room but I demurred, insisting I would find my own way. Right after that, the elevator door opened and off I went... down rather than up - where I met another employee who entered the cab at the lower lobby level. When exiting back at "1", this employee gave me her own light which was a great help. I finally popped upstairs and found my room from there. Then inside my room on the desk, with the lamp they gave me, I found a lovely note saying I was the guest of the day along with free waters, nuts, chocolate and gummies. The note said they hoped my stay would be memorable. Uhhhhhh yeah. They sure did check that box! The next morning in the lobby I found a sign with my name on it as 1 of 3 guests of the day. My selection was almost certainly random but in the moment it made my day. Or rather, my night. I was floored by how kind and thoughtful the staff were at this hotel during a very odd circumstance. I'm not sure exactly when the power had gone off but they clearly had sufficient notice to get everything so organized. The power ultimately came back on at 2:04 am, bringing with it all the lights in the room, which woke me up and roused me to turn everything off. Still, in the literal darkest hour this hotel team shined. The service was amazing. Well done, Courtyard By Marriott Culver City! And don't worry, future guests - I'm told what I went through isn't a regular thing. Let's hope!

What: AVOID!! So many broken things... Worst Marriott experience ever and we travel a lot (Titanium…read morelevel). First, we reserved a king room. They didn't reserve us a room so all they had were rooms on the freeway side. If we wanted a quiet room, we'd have to get two queens. So we took this room. Second, we get to the king room. I get all my stuff out to shower and discover the toilet doesn't flush. So they move us to a two queen room. Third, we get to the two queen room and the thermostat doesn't work. Completely blank interface on the wall, no battery inside and no way to turn down the blasting AC. By now it's 11pm and we're exhausted and just want to sleep. I go to wash my face and the water trickles out of the sink so I get to wash my face with cold water. Super fun. What isn't broken in this hotel? Well after my husband gave an earful to the manager the next morning, they comped the room. Appreciate that, but also never staying here again.

While staying at The Shay Hotel I ran into a problem with late night room service not offering much…read moreof a California menu and with the restaurants closed I ended up using Uber Eats. The next day Dani who is the director of rooms sat with me and rather than just hearing a complaint engaged in active listening. As I described my frustration I could see that she was literally putting herself into my place. Our discusssion centered around solutions ranging from partnering with local late night delivery restaurants, expanding the late night menu and talking to the on-site restaurants. As I get older I think of businesses the way people think of doctors. They are essentially in a practice of sorts and some value customer feedback and some don't. Dani expressed a high level of EQ, which impressed me, professional aptitude and from what I've seen her staff loves and respects her deeply. The hotel staff is truly special as I felt like I was checking into a boutique hotel rather than a chain. Hyatt has that about it and The Shay exemplifies how to make you feel like your stay is important. Rebecca, one of the Guest Service Hosts had me smiling from the time I arrived till the day I left with her delightful persona and caring demeanor. Carmela and Luther were also cheerful, warm and just the sweetest people. There are two restaurants at the hotel and Zaytinya is its Mediterranean draw. Simply one of the best dinners Ive ever experienced as a Pescatarian. Our server Leon was incredibly attentive and warm.

The Shay hotel located in Culver city is an excellent mix of Boutique and being part of a chain…read more The front lobby is very inviting and mixes in living room elements while still remaining hotel top quality. The check -in price was smooth and they shared with our group that you can get 10 min or less than 2 mile ride share (i forgot the exact details) to surrounding area. This nice perk comes in handy because not too far from the hotel is a very trendy city vibe with restaurants, trader joes and EREWHON! Our room was upgraded to the pent house and i feel the design of the penthouse was better than the regular rooms. So i will give that tip to hotel design to treat all rooms fair ! I would definitely come back here due to ease of location to a local nice tourist vibe in culver city and to rest of downtown LA and proximity to the public train system if that's your vibe.

We had a fabulous time celebrating a birthday milestone with friends at the Culver City Hotel bar…read more We ordered two bottles of bubbly and then shared a couple slices of delicious red velvet cake. Service was fantastic and Ryan was so gracious and fun! The bathrooms deserve an A+ as well.

Always a wonderful dinner experience with a splash of Hollywood nostalgia within the walls…read more If you're looking for well crafted drinks and exceptional meals in the Downtown Culver City area then by all means reserve yourself a table here and let the staff take care of you while you enjoy your dinner. For starters I recommend the oven fresh bread. Cooked to perfection. My go to entre is the Steak and Frites! Always perfect and never disappoints. Sorry y'all...I don't always make it to dessert so no comment on that. But I have seen some make the rounds and they do look tasty! On the drinks...plenty to choose from their well stocked supply. The Old Fashion is my go to drank! Dirty Martini does the job too. But that's how I roll. Overall: From the staff to the decor of the dining area, all being top notch. I highly recommend The Culver Hotel Bar and restaurant for an amazing time! Cheers!

Being on the East Coast in the cold weather often makes me want to catch a cheap flight on Spirit…read moreAirlines. Unfortunately, Spirit has now "become a spirit," so to speak. Traveling from East to West, I assumed it would always be warm on the California coast, but unfortunately, I was wrong--I blame TV for that! However, staying at the Mayumi hotel made up for it. It was comfortable, relaxing, and secure, which is exactly why I chose it. As soon as you walk in, you're greeted by an atrium filled with burning fire pits, mellow music, and swinging chairs. They even have a kitchen where you can cook your own food, not to mention a happy hour on-site with a free drink every evening. This spot made me feel incredibly relaxed, which was just what I needed to write music and finish an amazing book. The staff is inviting and caters to every need. They also offer bicycles that you can rent for free to enjoy the California scenery. I've stayed here numerous times because of the location, the amazing staff, and the overall vibe. I highly recommend this place--I hope my review helps you decide where to stay!

i LOVED this hotel. we stayed for a total of 3 nights. it reminds me of a citizen M style hotel…read more the space is small, but clean and modern. the blinds, lights, and AC are all controlled by a digital panel. you can customize the light color and brightness, which I appreciated. the space is quite small, so if you are looking for a bigger space, this might not be for you. they have a simple breakfast of pastries in the morning, and you can grab water from the fridge near the lobby. I also loved the little courtyard they had in the middle for guests. in terms of parking, you have to find it on the street. personally, we didn't have any trouble finding parking on any of the days we were there. the first night, we had to park a little bit further in the residential area, but other than that, we got pretty lucky with spots in front of the hotel. be aware of street cleaning! overall, would definitely stay again.

My daughter and I had the perfect stay here. We got a very last minute room because the original…read morehotel we booked was so dirty and awful that we left. We hopped online and found Hotel June, booked it in minutes and we're in our room less than 30 minutes later, including the drive time. The hotel is impeccably clean, the staff is friendly amd great to chat with, the beds were comfy, we loved the shampoo and other bathroom items, our room was sparkling clean, and we got free water left for us in the room. It is just steps away from plenty of dining options and a grocery store. We will definitely be back. Parking is over $50 and valet only, but they were on top of it amd we had zero issues.

We attended a pre-conference party at Hotel June and it was absolutely adorable! We really only had…read moreaccess to the pool and the second floor of the pool, but what a great spot to enjoy the views. The hotel pool is small, but perfect for wadding or cooling off. Plenty of chairs, and of course because of the party, they made great use of the space but adding in a DJ, t-shirt stations, and other activations on both levels. The bar was great - the drinks were truly fantastic and the bar service wsa great. I'd be interested in staying here in the future.

I spoke with Brian at the Hilton Garden Inn Marina del Rey regarding an upcoming stay, and he was…read moreabsolutely wonderful to deal with. He made the check-in process seamless, was professional, patient, kind, and incredibly helpful throughout the call. It's rare these days to speak with someone who genuinely takes the time to make things easy and pleasant, and Brian really did. The level of customer service he provided left a great impression and made us feel very comfortable about our stay. Thank you again, Brian, for going above and beyond. Hilton Garden Inn is lucky to have you.

The hotel is close to where my daughter lives and is in a safer area, though there are homeless…read moreencampments just a block away and RVs parked right next to the hotel where people are living. That seems to be common throughout Los Angeles, so it is hard to avoid. The inside has been updated, and the staff was very nice. I usually try to avoid staying at Hilton Garden Inn. The breakfast was not good at all. At $22 per person, it was unacceptable. I had just returned from a trip to Spain and was extremely disappointed in the quality, especially compared to the breakfasts at the hotels there. This breakfast was more in line with what you would expect at a one or two star hotel. The next day, we ate somewhere else. It was much better and cost less, even with the food credit. I also have status with Marriott, and they have a hotel in the same area. I will be staying there next time.

We visited LA for over a week, staying with family, but I needed a break from sleeping on the…read morepullout! I decided to get a room at the Four Points Sheraton since it's close to my family and a reasonable price. Our stay happened to be during the time of FIFA World Cup activities so the hotel was soccer themed. The vibes were great, not only from the staff but also the guests. We enjoyed the breakfast buffet each day during our stay and my two kids loved it. Since the girls are tweens, they loved that the mall was right next door. They also used the pool and enjoyed the AC in the room. lol I know it's weird to rate the heating and cooling system but the AC was clutch during the warm days. Overall, it was a good experience. The icing on the top though, was our server, Rogelio, this morning (12-Jul-2026). He was so kind and attentive to us. He was hustling the entire time but still remained friendly and checked in on us throughout our meal. Such great service moved my 3 stars to 4 stars! Excellent work!

I am extremely disappointed and upset with my experience at this hotel. The manager, Frank, was…read moreextremely rude and unprofessional. Instead of trying to help resolve the situation, he argued with me and made the interaction much more stressful than it needed to be. A manager should make guests feel respected and heard, especially when there is an issue. Unfortunately, that was not my experience here. The way I was treated was unacceptable and not what anyone expects from a hotel. I will not be returning to this location, and I will be submitting a formal complaint regarding this experience. I hope management takes this seriously and addresses how guests are being treated.

Tiny rooms even the courtyard room. Room service is beyond ridiculously expensive when simonette…read moreis 20 feet away. Please. They're out of half the menu in the morning anyways. Valet can't get anything straight oh my god. I have stayed here multiple times. The attendant is rarely on duty and why is it a texting service when the attendant never gets the text to get the car. THE ROOMS SO SMALL IF YOURE TWO PEOPLE DO NOT PLAN ON HAVING ROOM TO WALK THE AC IS EITHER ON FULL BLAST OR HOT AS WELL! No fridge just $15 water you can order or walk 3 min to Erewhon and get for $3

Hospitality - OUTSTANDING Friendliness- OUTSTANDING…read more Cleanliness - OUTSTANDING Location - OUTSTANDING Safety - OUTSTANDING Vibe, Bar & Dining- OUTSTANDING Building decor and rooms are super funky and cool. Rooms are smaller but well designed and functional. Toiletries are great quality products. Only complaint is a $50 valet parking. Highly recommend this boutique hotel!

I'm a hotel snob with high-level status. But I love this humble motel. It's like Encanto in…read morereal-life. Charming, well-maintained, free parking, and the restaurant is unbelievably good.

I stayed for one night and it was a great fit for my needs. My room was above the office where you…read morecheck in and felt very safe (multiple locks before you reach the room). The interior is quite large, with a kitchen including a full fridge/freezer and microwave. The shower warmed up quickly and they provide a combo shampoo/conditioner and bar body soap, plus plenty of towels. I would recommend bringing your own conditioner and lotion since those aren't provided. The location is very walkable to restaurants and bakeries. This also lends to the rooms sometimes dealing with noise from the main big street. Light sleepers may struggle with that on a longer stay. Staff here are very friendly and welcoming. I would happily stay here again in the future!