I was shopping for a used truck on AutoTrader.com, and found exactly what I was looking for at…read moreBetten Baker Buick. The challenge: I live in Dallas. Holly, my salesperson, and sales manager Jake, made the remote process super easy. The price was fair, the transaction smooth...I highly recommend this dealership.

We recently had our mini-van repaired here because they were a preferred vendor associated with our…read moreinsurance company - which means that things are guaranteed for life. They repaired the vehicle - but I felt like some things were not done quite right. I took the van back for another looksie at the physical and mechanical issues. They had an excuse for everything - nothing was their fault. We (the auto body guy, the insurance guy and myself) took a test drive to check out the driving issues and they didn't really think it was their problem. At one point I made the comment that we really treasured our mini-van: "With little kids I can't imagine living without our mini-van." The guy from Grand Buick said "I had kids - and we did just fine without a mini-van." Ok - so I guess I'm an idiot now. The people there - while efficient - were ornery. I don't think they really gave a crap about my vehicle problems - all they cared about was getting their check from the insurance company.

Have used them a number of times over the years with all instances repaired very well. Appreciate…read moretheir suggestions too reduce the bill

In 2016 I had a comp claim repaired at this shop and had a good experience. Everyone was helpful…read moreand did great work. However this year I called to inquire about getting some paintwork done and the guy who answered the phone rudely interrupted me to tell me that they don't do rust work there. He was so quick to shoot down work that he interrupted me before I could tell him that the body work was being done somewhere else and they would only have to shoot paint. Guess I'll take my business elsewhere from now on.

I was referred here after taking my car to the mechanic, he felt Spankys would be better able to…read moreassist me as he didn't feel comfortable tearing my front bumper open to get my turn signals installed. I called Spankys right away and they were able to squeeze me in for an estimate (free by the way) that same day. I walked in and was greeted by a friendly smile from the receptionist. I explained my dilemma and Chris the shop owner came out to take a look at it. After a quick inspection he was able to get the blue prints for the parts I needed printed out and an estimate drawn up. He explained the service throughly and made sure I was on the same page. Also let me know of possible delays and how long it would take. My car was serviced the next week. I dropped it off Monday night after hours and received a call the next afternoon about a the slight delay (which I was notified in advance, so I greatly appreciate that) and by Wednesday morning it was good to go. Chris was very helpful, transparent, and because of the previous work that has been done on the car (not at Spankys!) he was creative. As the original bumper was not on the car but was still able to get the job done! He knew all I wanted was to be street legal and not interested in the aesthetics of the car but I'm sure if that's what I was interested he'd be able to assist me in that too! Overall I would highly recommend this family owned shop as they are honest, affordable, and very helpful. I appreciated the great communication and transparency. *knocking on wood* I hope I don't need to stop by for auto body work anytime soon but I know where I will be taking my cars if I need to get the job done! And again, highly recommend you check them out Thank you Spankys!

I got 3 estimates from local repair shops. Spanky's was the lowest. They repaired the rear end of…read moremy Honda Pilot. What a great job. Chris was responsive and nice. Everything was done as they promised and when they promised. The work is fantastic! I highly recommend them.

Awesome service and workmanship. 2003 Chevy Silverado 2500 hd instrument cluster - it was doing…read moreeverything from no PRNDL lightrs, internittent guage malfuntion, total cluster reset, and complete cluster shutdown - called - set an appointment for 2 days later - dropped off and picked up same day - rebuilt everything and upgraded to LED lights; guarantees all work for as long as I own the truck. great experience.

I called them because my stepper motors were going bad in my 04 Avalanche, and I wanted to get…read morecustom back lights put in, and the Escalade face. After telling them everything I wanted, they quoted me a price of $270. Seemed a little expensive compared to other sites and companies I researched, but he assured me his work was high quality and it was worth it. So after removing my instrument cluster, and spending $130 to ship it 2-day, he calls me again to confirm what I want done, and this time gives me a price of $425! Now my truck has no instrument cluster, I'm already out $130, and I'm probably going to have to pay more to get it shipped back to me so I can replace the stepper motors for $30. I highly recommend finding somebody else before you go to these guys.

Shaun and his team has done multiple work on my 2023 bronco raptor. Bumpers, winch, lighting,…read moreupgrades, both interior and exterior. Installation of various mods that I put on and helping fix mistakes that I've introduced. They've been several instances where Shaun has talked me out of something because he didn't think I needed it. Or redirected me to a better solution. It's a small shop, with people wearing multiple hats. Does he always answer the phone on the first ring no. But he always gets back with me and the work is always excellent. And listen to his suggestions. They're probably good.

Great service very professional. Did a front-end alignment. It was perfect. Would highly recommend…read morethis shop.

Have had multiple performance engines done, and several cylinder heads gone through by this shop…read moreand all were done timely, affordably, the performance engines handled more abuse than they should have. Will use them again in the future.

I have 39 years of engine building experience. Used their shop before to bore/balance a…read morestreet/strip motor and their workmanship was pretty good. Most recently though (July 2023) I dropped off a 1967 numbers matching 383 super commando block with heads and almost 3k in rotating assembly parts (F steel crank, Icon F pistons and Eagle H-beam rods). Didn't bother the shop because I know good work can take time. Two weeks in I get a call that my cylinder heads are cleaned and ready for me to port them before valves and hardened seats are installed. Gave them $400 cash, which is way more than the cleaning/mag check was worth, towards total bill since I was taking the heads out of shop for a short time. The owner of the engine wanted higher compression so I returned a different pair of heads to the shop for the same treatment. When I did, I was informed that the numbers matching/virgin block had to be sleeved (Machinist error) and I wouldn't be charged for the service?! A Mopar 383 can be bored.080 over with no problems more if sonic checked. I was only boring this motor.040 over. They should have never sleeved the block without first contacting me. Purchasing new pistons would not have been an obstacle. The final boring of the sleeve was also poorly machined as the ridge at the base of the sleeve disappeared on one side of the bore. Kept my cool, told them thanks for being honest and left. Returned two days later with two more 383 virgin blocks and told them that the machinist that ruined the first block (Owner's son) wasn't to touch these two. We unloaded them on a cart at the shop door. Returned 5 days later and my blocks were still on the cart next to the shop door untouched. Told them that I was taking all of my parts out of their shop and that the block they ruined was theirs to keep. Left the crankshaft because work had been started on it. You can use a re-sleeved motor but, not for the purpose that I was building it. Got back to my shop and inspected the cylinder heads and found that only five of the valves had been replaced. No matter how well you clean them, old valves will have carbon pitting. Didn't receive a call on the crank for 3 weeks so I called and when I did It just so happened to be ready that day. When I got to their shop I wanted to see the work order for the cylinder heads and the tech that did them (the owner's other son). The work order said 16 new valves and a work total of $848.00. When I told him that he did not replace all 16 valves, he bald face lied and said that he did. I told him that he had just lied to me and that he had no integrity. He became clearly upset. When I told him how long I've been building engines and that he only replaced five valves (the exact number of his deception) his expression became blank and he was lost for words. He then couldn't remember which heads they were and wanted to see them. He was "pretty sure" he replaced them all ect. ect. Either you did or you didn't simple as that. They tried to charge me for my old vales. Told them that their shop had just earned all the free advertising I could give them, paid for the crank work, not the heads and told them I didn't need a receipt because we are Done. Use this shop at your own risk

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

Bob is wonderful to work with! Highly recommend him for your auto repair needs around the Grand…read moreRapids area!

I love this shop! Bob is so kind to his customers. Been going to him for YEARS to get my car…read morefixed. Never have I been to a mechanic that is so HONEST. I mean I can see now why he's been in business for so long, 40 plus years now? He is very patient and takes his time explaining, why, how, when, and what we can do to fix it. I recommend North Park Auto to all my friends and family. Bob is highly credited and certified in many extra things too. In my opinion that's the type of shop I'd like working on my car and I'll always be a loyal customer! Thank you Bob!