Amazing experience at Cupelli automotive! Took my Mercedes in to be serviced and they were amazing. Everyone that works here is so nice, always willing to help, and explain things in a very clear way. I also felt that they were fair about communicating and about what they charged. Ricky has always been helpful, and they pick up the phone right away. Would recommend to those in south Florida needing car help! read more

not happy with their service too expensive and still have issues with my car made it worse

I took my car to Cupelli's hoping for a fair and skilled diagnostic. Instead, I was quoted $250 just to scan the car for a "stage 1" diagnostic, with another $150 if it went to "stage 2." They also made it clear that this charge wouldn't be applied toward the repair, which already didn't sit right with me. They did a quick visual check for a leak and my misfire, then told me I'd have to pay for two hours of mechanic labor to diagnose further. This felt excessive and not in line with how most reputable shops operate. The very next day, I went to another high-end European/exotic car shop. They scanned my car for free, visually identified the leak immediately, diagnosed the engine issue, and fixed everything the next day. My car now runs like brand new -- all without the inflated "staged diagnostic" charges. Cupelli's might be fine if you want to overpay just to be told what's wrong, but in my experience, there are much better Euro shops in the area who are honest, transparent, and far more efficient. read more

I've had my 2017 Mercedes serviced here for several years. The service from making the appointment to picking up my vehicle is always 5 star rated. They use quality parts and materials and have experienced employees as well. I feel like I've gone to the dealer but without the extreme costs. I recommend them highly. read more

Change oil on the mini cooper On dealership? No way. Cupelli is specialist on imported cars . The owner is very friendly and I was very happy. read more

Frank and his team are amazing! We have a 2012 C250 that they keep running like new; as well as the maintenance on our new E450. Dealer quality work and great customer service. They don't take short cuts! read more

Best service you could ask for! Keeps you informed, very knowledgeable and trustworthy!! Thank you guys!

Was looking for a good place to get my car fixed, and I found it. Was referred here by another mechanic who refused to work on my Audi and it did not disappoint. Both the owner Frank and Ritchie provided great service. The digital info they provided as the car was getting inspected with pictures included was something I've never seen before and really helped build that trust. Both them and my service tech John were very knowledgeable about what was going on and kept me informed during the repair. They ended up taking care of my oil change and finding the leaking in my water pump, after checking prices it seems to be a fair price for great quality work. Definitely plan on returning here. FYI there's also some good Mexican food next door you can enjoy while you wait, if not the smells are free and low fat read more

Cupelli Automotive - Picture of the Water pump leaking from the digital inspection they provided. - Auto Repair Near Me - Greenacres, Florida

Recently moved to the area from California and was looking for somewhere reputable to service my Audi. Initially spoke to Richie on the phone to set up the appointment and he could not have been nicer. It's easy to feel taken advantage of when it comes to auto maintenance and repair as most of us aren't experts. The guys at Cupelli are honest and trustworthy and won't upsell you on work that doesn't need to be done (unlike many dealerships). What really spoke to me though were customers coming in one after another, knowing the technicians by name and visa versa. That showed a long standing relationship built on trust and confidence. Richie and the team at Cupelli perform the highest quality work at very reasonable prices. The shop is busy, but worth the wait. They're worthy of their 5 star reviews and I'm happy to add mine to the list. read more

very happy I found Cupelli Auto to service my 2014 BMW. Richie works with customers to get them the most urgent repairs done and tells you which repairs can wait for a bit. love his honesty read more

I gave Cupelli Auto 5 stars only because I couldn't give them more. This is the shop to bring your vehicle. They are friendly and honest. They go over your vehicle with a fine tooth comb and send you a report with pictures. I am very impressed and satisfied with the level of expertise of Cupelli Automotive. Both Frank, the owner and Richie treated me like a valued customer and friend. High praise indeed to them!!!!! read more

These guys are good and reasonable. I brought in a 2006 BMW 330iC that Braman had looked at and came back with a long list of expensive work to be done. Richie and the team found other issues and that Braman's list included many items the car did not need. They fixed the car quickly and reasonably. They are the best BMW guys in the area, including dealers. read more

I brought my wife's Mercedes there for the first time. They do excellent work. They perform a full check of your vehicle and send you a video of it! It is a nice feature and just adds another level of confidence. They are also a nice group of people always make the time to discuss any concerns you may have with your car. They are now my go to team for both my vehicles! read more

My 2019 Audi required an oil change.Rather than bringing the car to the dealership my neighbor suggested that I bring my car to Cupelli Automotive.The car is almost three years old and I needed to find an honest reliable mechanic. And so I did! Frank and his team run a top notch operation with with more than fair prices! read more

Another successful visit. Made appt for brakes. In and out in a couple hours. Frank drove with me to hear the sound I was telling him about and checked my tires, which were wearing unevenly. Next appointment is for one tire, and although they are awesome, I hope to not have to see them until the next oil change!! read more

I was directed to Cupelli Auto by another auto repair shop that advised me to see Frank because he was a European Car Expert. I drove to the site and was immediately addressed even though I could see that they were busy. I was told that they would diagnose the problem and call me in the morning. I was shown to the air-conditioned waiting area where I had my choice of coffee, tea or bottled water. the next day I was advised of the problem, cost and time I could expect completion. I received the car in perfect, spotless condition and the problem was rectified. I now regard Ivan, Frank from Freeport and his wife as reliable and friendly business partners. read more

I needed an oil change and check up on my car. Frank got me in right away. Excellent work and fair price from Frank and his team. I was treated very professionally and kindly. They updated me on the status of my vehicle regularly. I'm very satisfied with the service and I fully recommend Cupelli Automotive for your auto repair needs! read more

Last year, I first took my Mercedes convertible to be serviced and the results were great. Frank took the time to explain all the updates and services I needed. I think the price is fair and the service it top notch. This year I took both of my cars and the experience was just as good. I recommend them highly especially if you have a high end car out of warranty. read more

I have trusted Cupelli Automotive for over 22 years. Go here not the dealer! Frank and the team will fix what you need and recommend what's necessary to keep your vehicle running for many years. read more

Frank and Ivan are the best!!!!! Any time my 03 Saab needs service I always know that these guys find what is ailing my car. They recently nursed her back to life after I drove thru a little deep water after one of our afternoon Thunderstorms that dumped 7 inches. I thought the engine would be totaled. Frank worked with it, flushed it and flushed it and flushed it. My car is alive and well. Water never got in the cockpit, just the engine. Thank you Frank and Ivan. Doctors for my Saab. Ken read more

Best experience in over 50 years of driving I showed up at Cupelli Automotive without an appointment for an issue I had following a minor accident in which I was rear-ended. Frank came out of his office within minutes and immediately made the correct diagnosis of the problem. Rather than asking me to make an appointment for a later date, he took the car into the garage and had the issue resolved right then and there. He then had the car inspected to make sure there weren't any other hidden problems. My total time there was just over one hour. What's more, the bill for his services was extremely fair and I am sure much less than had I taken the car to the dealer. I have two Mercedes and Frank has easily earned my business for both cars. This was the best experience I have had with an automobile service in over 50 years of driving. read more

friend of mine asked to go to this shop for checking the Gearbox of my care 750 Li before that i took the car where been fully maintains at BMW dealer when i sow the problem in the screen they did full scan to the car for one hour and was 100 percent free scan and diagnose the problem and the code was turbine speed sensor short circuit to ground or open circuit and asked to put new one with $ 7000 i took the car for another mechanic just do BMW transmutation he did full scan to the Car with $0 and say the same things cost you $3500 finely when my friend told me send it to Cupelli Automotive to have another opinion i went their give the car to Ritchie and i told him what was the problem see if you can fix it and i give him the Code that BMW diagnose it kept the car was running good and after second day he call and said it cost you $6500 and charge me for scan the car $382.76 witch when i took back to BMW dealer was not running good as it was and got surprise for the Scan amount tat he Charge Never recommend those people to any one read more

Took my Mini here w/o knowing anything about Cupelli other than 1 review I read somewhere. . Frank was amazingly responsive to my needs, was completely honest and transparent. I have no doubt if I had taken my car to the Mini dealership it would have cost me thousands in unnecessary expenses (total clutch replacement vs just a Master and Slave cylinders). Take your car here. Great service I recommend whole heartedly. read more

A small repair shop that's HUGE on customer service! I wouldn't have my cars repaired anywhere else! Thanks.....

Wonderful experience. Both Ivan and Frank were super nice and went above and beyond with diagnosing issues with my BMW, and for a fraction of the cost the dealer would have charged too. Can't recommend them enough and will certainly be back in the future. read more

I took my 2003 Volvo to Cupelli Automotive for a repair. I am very happy that I did! Frank and Ivan are remarkable. They are honest, friendly, and totally professional. They were determined to get my car up and running, and they did!! These guys are top notch mechanics, and wonderful people. I highly recommend Cupelli Automotive. read more

Silly me to have spent almost 10k with frank... First debacle was when my transmission went out on my W220 S430. Frank sounded great over the phone. Towed the car to his shop, was told he would do his best to keep the bill reasonable. Fast forward one week the car is repaired but the bill is $7000! I say again silly me for thinking this man was earnest but the work was done right and the car felt good so I paid the bill. Within two days the serpentine belt snapped. We tow it to him again. Pay the $100 bill..... Thats life. Fast forward 1.5 years the steering rack goes out. This time frank has a top notch receptionist who has customer service as his first priority. Thanks to him we never walked out (we should have) Long story short, franks guys replace the rack, charge us $1500. When we went to pick up our car, it smelled like urine and when we started it up it sounded like it was misfiring on all 8 cyliners. Frank was gone for the day (4pm) but we were livid. We wanted to have our car scanned for codes (the check engine light was on) franks receptionist called him to get permission to put our car on the code scanner and clear whatever codes came up that werent there before we dropped it off. Frank refused. I knew frank was slow, and very uptight, but to refuse service after getting paid 1500 bucks was unacceptable. Eventually the car settled down and cleared itself (true German engineering). Never will we choose cupelli for a thing nor will we refer any of our friends to him. read more

Wouldn't take my car anywhere else. Frank and Ivan are the best. Friendly, efficient, and always ready to help. Highly recommend.