Glad I found a very dedicated coffee place with flavor of the day! I like coffee so much, i made a song: https://youtu.be/qXan1RNWbE4?si=N5nCMDH1YADaOgZi read more

Cups - Super Nice Coffee! - Beverage Store Near Me - Jackson, Mississippi

Got a chocolate hazelnut black coffee to go. Quick service which was great. I'm not a huge coffee guy but I thought it was pretty good. I'd go back and try something else for sure read more

The inside of the cafe is so homey and clean. There are plenty of tables to sit down and study. I wasn't sure what I wanted and the barista was super nice by going over their popular options. I ordered an iced oat milk Spanish latte. Honestly one of the smoothest coffees I've drank. It wasn't too sweet and perfect amount of sugar. I've finally found my favorite coffee drink! I definitely recommend it! read more

Cups - Spanish latte with oat milk - Beverage Store Near Me - Jackson, Mississippi

I had to get my own tops form our teas and ice. They seemed like they did not know what was going on. This was my first time her and last. The Madison Cups is my fav. seems homely, knowledgeable and friendlier. read more

I stopped by here last month with my wife for a late morning coffee. The inside of this place looks much like you would expect from any coffee place with soothing colors and smaller tables. The barrista that we had seemed to be a really nice guy and I ordered a large Americano from him. He took his time (in a good way) making the drink while leveling out the coffee in the portafilter. I thought that my Americano was good. It had a nice flavor and no bitterness at all but it was not as strong as I would have liked. The bottom line for me is that I would stop by here again in the future. I enjoyed the friendliness of the barrista and while the coffee wasn't as strong as I would have liked it did have some good flavor to it. read more

I like Cups' coffee! I had tried several shops in Mississippi; but this branch seems to be my favorite among them so far. Quiet and not too crowded.. and you can spend time studying here with free WiFi. Staffs at this branch are also very nice and friendly. Of course, their coffee is fantastic. read more

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Smelled so bad here !!!! Why??!?! And the girl put a tiny amount of tea leaves in a bag and insisted on charging more to use more. Sigh.

Stopped into Cups while visiting JACKSON Prep for a school event and this was in close proximity. The medium roast Guatemalan was 5 star coffee, and no complaints about my latte either. We had a fab girl from Albertville wait on us who worked twice as hard as her coworker and deserves a raise. Interior was clean but kinda unexciting if you are looking for atmosphere. Styro Cups to keep coffee hot. read more

Cups - Exterior shot of Cups - Beverage Store Near Me - Jackson, Mississippi

A very quiet and laid back environment. The coffee was great and service was excellent. read more

Cups - Enjoying a day out ! - Beverage Store Near Me - Jackson, Mississippi

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Nice open seating and above average coffee, but the inside has a strong cigarette smoke aroma that made it unbearable

I was at the Cups in Dogwood on Friday, April 13th in the early evening. I tripped over a laptop power cord which a barista had left strung across an aisle. Unbeknownst to me, the employees leave their computers out and occupying the tables and couches during their shifts. When I tripped, the cord whipped out of the computer and knocked the barista's open coke can to the floor. I said "I'm sorry" and picked up the can as she hurried to get a mop. I also said, "That could have been much worse." All concerned were fortunate that the computer did not fly off the table or get wet, and that I didn't fall and hurt myself. So far, so good. Then the barista then began complaining to her co-worker in a loud and passive aggressive fashion that I "spilled coke all over her sh!t and didn't even apologize." I shrugged and left. I understand being annoyed when something goes wrong. But if I were the manager, I would expect the barista to keep an eye out for hazards and prevent them -- not set dangerous booby traps and insult patrons for falling into them. read more

Typically stop by almost every Sunday's and a few Thursday's. Always get a caramel frappe with milk and it's always tasty. The barista people are always friendly and quick. Love going to this location. read more

I absolutely love this Cups location. The only negative is the wifi isn't always perfect. Now that that's out of the way- this place is awesome. I came here mostly when it was under management of the previous manager, but even now, it's still awesome. This location just gives off a comforting low-key vibe and there's the back room for when you're with a group and want to be somewhat isolated. The staff has always been friendly and helpful. And, of course, I love them even more because they take the EatJXN card for the free upsize. I'm a huge fan of the granita with all it's icy creamy goodness. read more

Good coffee but during my last couple of visits the baristas have not been very friendly. I almost feel bad for ordering and making them work. I'll keep coming back (when I'm in town) for the coffee though. read more

I've never felt particularly close to cups, for whatever reason. This store is no different. The coffee is good, the prices are OK, the people are nice, but again, I just have never really felt a connection. Of course, you may wonder what feeling a connection has to do with a rating/review, but I find that important in my coffee selection. I admit I'm mostly a coffee snob, but I'd rather settle for subpar coffee and something that felt right. I'm going to give them four stars though because I think it is hard for them in Jackson and the staff is generally nice. read more

I am a fan of Cups but this location is one I don't visit often. I came in to do some work and the wifi didn't work and the barista wasn't friendly. read more

Fantastic locally owned and operated coffeehouse. All of the Cups coffeehouses in the Jackson area are wonderful.

The coffee is good, and it's nice to have choices. Food and smoothie options are very good as well. Plenty of seating (indoor, outdoor, and study rooms). Excellent service from Ashton when I was there. read more

I went there yesterday and I love this quaint little place. I got the chocolate/caramel frappe with espresso. Plus I got the monster cookie which has M&Ms, chocolate chunks with oatmeal in it. Also it didn't cost alot either. read more

A nice coffee and teas shop. Since I don't drink coffee I had the London Fog tea, it was heavenly. I had never had this before but now I am craving another so I will have to find places where I live to get my fix. read more

Good coffee. Great central place to meet friends.it is also a perfect place for a first-date!

I moved to Jackson about a month ago to do research for my dissertation and like many graduate students, I am versed in all things coffee shop. After researching the few coffee shops in the city, I decided to check out Cups because it has a number of rave reviews. I'm generally skeptical of such reviews of coffee shops because they usually reference over-mixed and over-sweetened drinks and not the other qualities that make for a great coffee shop (i.e. caring/knowledgeable baristas, seating, ambiance, # of outlets, etc.). This morning I visited Cups on Lakeland Drive. I was immediately appreciative of the number of seating options and electrical outlets at this location. However, my main concern was the coffee. I tend to judge coffee shops the way I judge cooks. If you can cook a good egg over-easy/medium then there's hope for you. In the same vein, if you can make a good Americano, then I'm a fan. I have learned (through trial and error) that when ordering Americanos I should inquire about the size of the mugs used, lest I end up with a severely watered down drink. Good thing I did so at Cups, because the deep mugs they use would have no doubt resulted in my drinking a tea-like coffee substance. Even after instructing the barista to make my drink half full with water, it was still over watered and lacking in depth of flavor. Over-watered Americanos (the bane of my graduate student existence) are the coffee equivalent of Chicago deep-dish pizza; both make a mess of classic dishes. I followed my weak Americano with a cup of drip coffee. The beans were floral in flavor, a flavor profile am not a fan of. This was no fault of Cups. I just prefer earth tones when it comes to my coffee. The saving grace for this place was the seating and the large amounts of natural light that beams throughout. Even with my critiques of the place, I can see myself visiting again. However, next time I'll be more explicit about my choice of beans. read more