Dutchess is like the upper echelon of the cannabis world! You order your items through a kiosk…read morewhich will text you when your order is ready. Only takes like literally 2-3 mins for your order to be ready. I've been to Duchess a few times, but have yet to write a full review. First of all the place is beautiful! Nothing like any dispensary I have ever been to! They were very intentional about the decor. It gives cute bookstore vibes. When you come in you have to show your ID in order to get in NO exceptions!!! Once you show your ID you are allowed to enter! It's decorated so intentionally. It's so cute!!! Great quality cannabis products!!!! Great deals! Everyone is very nice! Darrow was at the door when I first came in! He has a genuine smile, scanned my mom and I ID and let us in. Then we went to the kiosk and we were greeted by Tanesha. She was very nice and informative. Great customer service! She helped me look up my purchasing history! She also offered me some free gummy samples!! I wanted to take pictures so she introduced me to the manager Tom!!! Nice guy. Very pleasant as well!! On my way out there was Julian at the door. Who have seen in here before! He always very cool and helpful. Just all around great customer service here! Great high quality products! This business is woman owned! Please if you are in the area or not take the drive. You won't be disappointed. Cash and card is accepted!!!! If you use your card there is a $3 service fee! They also have an ATM here.

Opened April 2025…read more Love the decor at Duchess Cannabis... great vibe. Great Staff... Thank You for All of Your Help and Time.

This place is dope. They have an extensive menu for…read moreflavorful teas, matchas, and lattes. I absolutely love the banana pudding Latte and I hope it never leaves the menu. I can't wait to try the poppin pitchasio one! I've never had something I didn't like there. The staff is really nice and fun to talk to. Great customer service. I love all the games and the modern colorful atmosphere. They have some good deals on gummies and run promotions that are enticing. I hope they add a spin the wheel to the cashier register so people can feel like winners when they unlock , say , at 15 percent off one rice crispy treat. People will be more open to try additional items when they visit. Thank me later, the wheel idea will bring you a lot of additional impulsive purchases at check out!! I know I would!

I got the Teasome with a CBD infusion and a THC-infused Oreo cheesecake. Both were absolutely…read moredivine. The service was great and the drinks came out so fast even though there was only one person serving about 5 different people. I am excited to try the EMS macro-dosed treats that my partner and I picked up to take home. Thank you for making our visit to the Chicago area better! We appreciate you and look forward to coming back next time!

The staff is so nice! The prices they have in store are good too. They have a little menu with…read moredeals you won't see on line so make sure you check it out. They had a fire sale where 28g for 40$! Cool staff and good weed

they post a higher potency on the website than is actually on the product sticker. false…read moreadvertising. deals are not as good as before either. this place ised to be great but now it is starting to go to shit. the employees are all great and very helpful but whoever is running the place is starting to run it into the ground. lots of bunk weed so that's what they keep pushing. barely ever any grade "a" shit anymore. fuck this place until they learn their lesson and improve.

Super clean store with lots of options and helpful staff. While it is more expensive than what I'm…read moreused to in Michigan, overall it was great service.

I will say this, I was looking forward to this location to open. Today,Saturday was the day. The…read morelocation is amazing. The security guard checks you in then you walk in. You are able to look around with the displays, there are four tablet styles where you could see all the selections with prices and daily specials, at affordable prices at least for me. The staff are friendly and welcoming. Once you select the items and check out, you walk and pay for your items. Side note: this location is cash only, there are two atms inside just in case. I love this spot, looking for my second visit, I am glad I discovered this spot. Be back soon. Side note: the gummies are amazing, best I ever had.

Please train in courtesy. If someone hands you their id, their order receipt, and their cash when…read moreasked, why do you not HAND them their stuff back. Why place it on the counter when my hand is clearly reacted out waiting for my stuff. Do better.

First of all, the staff here is great. But the rewards program leaves a heck of a lot to be…read moredesired. After a year and a half of making $100 plus purchases every month, I find out now that because they cannot verify my phone. As a matter of fact, they cannot verify any AT&t or T-Mobile phones which they never mention to anybody. I now have no rewards after about $1,000 or $1500 worth of purchases

Very nice and large corner they have here in Riverside. Cool sleek simple designed outside and…read moreinside. Very clean and well maintained. For medicinal reasons I use smoke and gummy products. DO NOT Use your phone inside or out take pics at ALL . None. Not allowed. I've been here a few times and always find them to have all around good customer service. Good knowledge of their products. However; recently I purchased "DogWalkers" pre rolls. They were completely stale. Oh no. This only happened once. When I returned and mentioned it to the cashier it was a "oh well" response. Mmm . Maybe if she looked me up in the system and saw I've been a customer- there should have been a different and better outcome with that. I can suggest to offer the customer something - "oh well" won't cut it for Long Term Stability in the market. But clean place and a large selection for an Illinois based dispensary . This is located on the West side of street on Harlem, South of 26th Street. In a very busy area. Riverside is a historical city with a wonderful and charming downtown areas. Lots to see around here. Beautiful parks and Cook County Preserved Forests . Nice gas station and drinks up the block here. Great restaurants all around . Busy shopping area the North Riverside Mall.

Refuse to replace a premium $120 cheetah pen that was burning oil and leaking oil without any…read morecracks . Spend a lot of money there and can't believe they couldn't make it right . Can't go back /:

Everyone who works at Village Dispensary are so helpful & friendly! There is a dispensary closer to…read morewhere we live but we prefer Village Dispensary both because of the atmosphere & the staff!!!!!! Definitely recommend!

Love this place always will but last 6 months no fire no high grade is bein sold seem like they get…read morethe same strains over an over they need a better knowledgeable person who knows bout cannabis real cannabis the bud tenders an staff is ok it's the cheap bad flower they selling please talk to y'all boss asap or owner cause all them strains is boo boo rn only real smokers know

Clean, bright spot with good energy. Great prices also. Helpful staff…read more More mellow than some of other spots around which sometimes play techno while you're high on an intense sativa and waiting in line.

Amazing service and friendly staff : ) The guy working the desk as soon as you walk in was very…read morefriendly! -visiting from Florida

I was placing an order yesterday afternoon. When I got to the check out I received a message…read morestating the store was closed and I could pick up my order tomorrow. When I come in to pick up my order , the price changed. It increased. I was told the order should have been cancelled if I didn't pick it up the day I ordered it. Again ...THEIR site told me I could pick it up tomorrow. The order was NOT cancelled and it was still in my account. The price I placed my order under should have been honored. If I place an order right now I have the option to pick it up tomorrow. If there is an issue with their website , that's not my problem. That is POOR customer service. So since that's how they do business I'll be leaving a bad review on every site I can