I still think Zip is great but... lately, and I will blame Covid and lack of staff…read more Came to get my clothing and doors were locked with a sign up. Ok not in a hurry I can come back tomorrow. Back the next day doors locked again during opening hours. Sill not in a hurry. Came back day three was finally able to get my clothing. Next time to pick up clothing a few weeks later. Computer system was down and couldn't get clothing. Came back a second time. Gentleman working was in a surly mood, not at all friendly. They have signs up to be kind to their employees because of staffing and pandemic related issues. But the staff also needs to do the same. Picked up my clothing today. I was so happy to see the young lady of color. ( I really have no idea what is PC today ) She is always so friendly and funny and always makes me laugh even at something as mundane as a hypenated last name. I really wish she were at this location more often. She was there. 01/26/22 around 1:30pm. I need to learn her name. Zip is lucky to have her.

Customer service terrible 2 nd trip Originally dropped 4 items off 3 days ago She tried to give me…read more2 of my items I declined I want to pick everything up together! Back a 2nd Time offered me 2 items again others suppose to arrive in 15 minutes Im waiting now I Will not be using this location again 4 days 4 items Did not offer a discount Though i already Prepaid So inconvenience for me Give 0 star if i could

Went on a Sunday morning when our dryer decided not to work. I was surprised to see how large it…read morewas inside. It was crowded but we had no problem finding 3 dryers together. Only downside is there is not a lot of room to sit. I also couldn't figure out how to get a refund on my remaining $$ so I guess I'll go back to wash comforters at some point.

Location is clean and has helpful employees. Today was my first time there while my home washing…read moremachine is out of commission and they showed me how to load the payment card and how the machines work.

This is a full service dry cleaners conveniently located downtown across from the City County…read morebuilding. It is colocated in a parking garage and has metered street parking out front. I had a shirt and pair of pants dry cleaned there. They did a great job. The staff there was accommodating and courteous. My dry cleaning was done earlier than they promised and pick up was quick and easy. I put my clothes in on a Tuesday and it was ready by Thursday. You can get rush service if you need it sooner, but I think that it costs a bit extra. They offer drive by pickup where you pull in the garage and they will bring your dry cleaning to your car. This is a decent dry cleaning option, mostly for those people that work or will be down town. They are friendly and do a great job.

I went a few times and my dress was never altered correctly. I tripped over it at 2 different…read moreweddings and had brought my heels for the tailoring. He did not speak a lot of English and didn't really understand what I was saying. I have also used the dry cleaning and had lost and found my clothes as well.

I have used Sunshine for my summer, winter bed coverings, some large applique wall hangings and…read morecoats/suit jackets. They always do an excellent job, attending to details even I didn't see. I would not go anywhere else.​

This place is reliable and friendly. They thoroughly cleaned an antique baptism gown, removing set…read morein stains, and also securely sewed a button back on my wool coat with my cleaning. I will definitely be going back here for our family dry cleaning.

Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

Would give it zero stars if I could. Took two hoodie jackets in there, one had to be sent out for…read more"special" cleaning which cost $70 because of leather print on the back. When I finally went to go it a month later because they never called me to tell me it was ready, the hoodie string was missing (which could only be removed by cutting it off) and they tried telling me it was never in when I brought it in to begin with and that I'd have to call their "special" cleaners myself to sort it out. They ended up saying they'll look for it and it's been another month almost and no update. So glad I paid $70 for them to ruin my jacket, what a great first impression.

I have been coming here for years. It is family owned and they are very kind and consistent.read more

Shirts on time! And a sleeping bag done for a reasonable…read moreprice. ...........................

I have been to your location and called regarding my damaged dress. Still no contact. I have posted…read moreon social media which will reach hundreds of people. This is unacceptable and should not take this long for anyone to respond to an issue that you all created. Chris called me today after this post to insult my intelligence. He acted clueless and told me the dress looks fine to him. Well, I have pictures. He told me I was not getting anything from him and that he deals with this type of stuff all the time and that there is a disclaimer posted in their store and on their receipts. My dress was white/ivory and it is gray! They do not appear to be registered with the Secretary of State and are not accredited by the BBB. He hung up on me three times and told me to talk to his attorney. I, absolutely, have no problem with doing that at all. He is unprofessional and cannot articulate a clear thought or sentence and should not be handling customer complaints.

Great staff. Easy, convenient and efficient place to get baseball tourney laundry done.read more

Came here to wash two large blankets. The employeee was very helpful in walking me through the…read moreprocess. I'll be back in the future for larger items- their dryers are HUGE!