nice property, had small issue with homeowner but he resolved itread more

From the owner: The Train Station, 2400Sq Ft Vacation House- sleeps about 20.The Chalet is just a short ride to…read morenumerous State Hiking trails, Scenic Water Falls and South North Lake. Golfing, Swimming, Horseback Riding and numerous recreational activities are all within minutes of us. The Train Station offers area visitors a great place to stay for Skiing, Parties, Bar Mitzvahs, Corporate Parties, Etc. Just 5 minutes from the Hunter Mountain Ski Resort, 15 minutes from The Windham Mountain Ski Bowl and hundreds of miles of trails throughout the Catskills National Forest. We are within walking distance to the theatre, library, restaurants, churches, synagogue, Kosher Store, post office and local shopping. .

To all it may concern,…read more As the Rabbi of the Tannersville community, I have had the opportunity to know John Donato. I have found his place of business to be a pleasant place to vacation. I have never found him to be dishonest. I believe that potential renters should disregard one groups slander as being a case of anger vented without justification. Sincerely, Rabbi Yehoshuv Burnstein

Amazing summer or winter getaway!…read more We drove up to the Catskills mountains for a week long airbnb stay in Jewett, NY after flying into Newark the week prior. Tannersville is one of the most active and bustling towns in the Catskill area, if you are staying in and around the Catskill area.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

We recently had Anthony take aerial photos as well as interior still pictures of our home we have…read morelisted for sale.. The pictures are amazing! Worth every penny we spent. If you are looking for this type of service contact him, you won't be disappointed! Very professional and kind. Arrived on time and took his time with every picture he took.

From the owner: At AP3, we specialize in providing real estate aerial photography and video production services to…read moreour clients. Our goal is to provide our clients with quality, professional, and stunning imagery to serve their needs. Our experienced team of photographers and videographers are dedicated to delivering the best possible images for our clients. We use advanced drones and camera technology to capture the most stunning aerial views of your property. With our services, you’ll get the perfect aerial photography and video for your real estate needs. AP3 is committed to creating solid relationships based on performance and trust. Our focus is to provide value and actionable media productions. We service Orange, Rockland, Sullivan, Ulster, Putnam, Dutchess, Westchester, Northern NJ and Pike County PA.

I have had the best pictures of my family taken by Fernanda- she is always able to get a great shot…read moreeven if it seemed like my son wasn't cooperating at the time. Highly recommended!

From the owner: Absolutely Nanda | Mid Hudson Valley, NY Photographer |…read moreGraphic & Website Designer Social Media Management & BrandCraft Pro

Bait and Switch; Safety Issues; Non-responsive…read more In early November, our group stayed at one of their properties and found that the description and photographs were not accurate. We also reported safety issues directly to the listing agent and have still not received a response from the company. I would caution anyone who is considering renting from HVLR. I initially found the property and booked it through Air BnB. Hudson Valley Luxury Resorts then cancelled the listing and requested that I book directly through their website, offering a discount. I had no other option since they had cancelled on their end and there were no other properties available for our desired time and location. Since cancelling our stay, they have since re-listed the property on Air BnB, for which there are no reviews available. The listing described a 'unparalleled escape for those seeking luxury, privacy, and natural beauty' and 'historic property has been meticulously updated to offer the perfect blend of old-world charm and modern amenities.' Neither of these statements are accurate. Just before check-in, the host called us to let us know that the house was historic and had some quirks. This was the first indication that the property was not what was advertised. Over the four nights we stayed, we found the following issues: 1. Inaccessible first floor half bath due to missing doorknobs. 2. Three of the upstairs bathrooms did not have fully functional showers or hot water. In the first bathroom, the tub drain was clogged and the shower curtain was not big enough to enclose the tub. Additionally the faucet leaked from the handles when it was turned on. In the second bathroom, the shower head did not function at all. In the third bathroom, one sink did not have any hot-water. 3. None of the upstairs bedrooms had functioning wall switches and most of the wall sconces were missing lightbulbs. Two light fixtures had faulty wiring evidenced by the intermittent flickering of the lights. 4. One upstairs bedroom had a broken doorknob, which meant you had to leave the door cracked or else be locked in/out. 5. Multiple windows had visible gaps open to the outside and few radiators actually worked. We were told to keep the thermostat at 67 degrees the entire time, which made for a very uncomfortable stay. 6. Flaking paint and torn rugs created a hazard for the toddlers and kids in our group. This brings us to the safety concerns: There wasn't a single working smoke alarm or carbon monoxide detector in the house. We checked the existing devices and none of them responded to the test button or indicated they had power. The host told us we could use the fireplace as long as we kept it small (3 logs or fewer). With the flue open, a 2 log fire smoked out the entire first floor. It was only then we noticed the absence of any fire safety monitors. With two young children in the group, we immediately reported the issue to the host who said they "will check on that". I also reported these issues immediately to Ryan, the listing agent. I also tried the generic "info@hudsonvalleyluxuryresorts.com" email. After 72 hours we haven't received an acknowledgement. The icing on the cake was that my toddler found a used condom near the side door as we were checking out. Aside from the safety issues, I still would have been willing to rent if the listing was accurate and the price reflected a drafty, historic home with 3 of 7 usable showers, and hit-or-miss electricity.

Unprofessional, canceled reservation at the last minute. Did not compensate for expenses incurred…read more DO NOT USE

This company says they're 24/7, but when I called to make a reservation I was told they're no open…read moreon Saturdays?

5 stars! Our train got in at 11 PM and another cab company (Northern) failed to show up. We were…read morestranded, and THANK THE LORD Hudson Regional Transport was still open, and Paula was on site quickly to get us to our final destination. She was very courteous and professional, and we were so glad we weren't stranded! I will recommend Hudson Regional Transport to everyone I can!