We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

To all it may concern,…read more As the Rabbi of the Tannersville community, I have had the opportunity to know John Donato. I have found his place of business to be a pleasant place to vacation. I have never found him to be dishonest. I believe that potential renters should disregard one groups slander as being a case of anger vented without justification. Sincerely, Rabbi Yehoshuv Burnstein

My friends and I stayed at the Fresh Ayre Lodge in February of 2014. The bedrooms were cozy and the…read morecommon areas were plentiful (living room, kitchen, porch, hot tub, and a fire pit). I reserved the house with Jason over the phone, and he was very pleasant. A few feet of snow fell the night before our arrival and I was nervous about the conditions. However, Pine Hollow sent over an email with directions and much appreciated details about the road conditions. Overall, we had a lovely stay and will definitely be returning!

I could give a play by play of all that went wrong, but it is not worth it…read more Things went wrong (I moved in and out of 3 houses in less than 24 hours), they tried to help, but ended up creating more stress during our vacation. While there, they did come by to check in and were available by phone (when the phone worked) and answered emails. I emailed to follow up about the issue, but have yet to hear back. I also have yet to see a discount for all of the trouble we went through. I am walking away from this rental very irritated and disappointed. I think the overall issue could have been avoided from the start. There has also been zero follow through to ensure I walked away feeling taken care of. They have made me feel like they have my money so they don't want to deal with me anymore. I regret not staying at the Roxbury Motel where other friends were staying. That place looked awesome and all of my friends had great things to say about it.

We've used Rentals Only since 2009 for a long term winter rental in West Dover VT. The service…read moreprovided has been exceptional. Professional but friendly, assisting in all aspects of the rental service and support during the season. One phone call or email has always met with resolution of any issue that has come up. We look forward to another season in November with our friends at Rentals Only.

From the owner: Rentals Only Our Name says it All! - Bringing owners and renters together is not just our highest…read morepriority, its our only priority. Rentals Only has the largest selection of vacation rental properties to choose from, whether you are looking for a secluded log home in the woods, or a Mount Snow slope-side condominium, or a luxury town home on a golf course. Whatever your lodging preferences are, Rentals Only can accommodate you! Vacation rentals by the weekend, week, month, or winter season. Rentals Only is located on Route 100, just 1 mile south of Mount Snow. Contact us for short-term or long-term Vermont vacation rentals.

Julia Mullin : Honest and easy to communicate. Responsive to questions. Thorough. Prompt…read more Professional. Easy to reach. Follows up on issues. Helped my buying process moving along in a timely manner. Despite pandemic, home is closing in record time.

For a week in the off-season it was both relaxing and beautiful and still kind of overpriced to…read morerent from a homeowner via AirBnb. We enjoyed the outdoors, and for a bit had the lake to ourselves. However, I can't imagine peak season when there would be more boats on the lake - it's a nice distance to kayak, but as soon as others are on the lake it doesn't feel very bit. While we were out, there was a very irresponsible boater who essentially circled us at a high speed and sent our kayaks wild when the waves converged. Luckily we are experienced and didn't tip and find ourselves swimming in the lake - but that boater was truly a jerk. So, if you're looking to rent a place for a week - my recommendation is going in the off-season and keep an eye out for bad speed boaters. :)

I moved out of the Hideout years ago because the Short term rentals (STR) were out of control. Just…read morelook at Court records because the HOA took owners who rent to court and The Hideout lost. I hear on the weekends more Shirt Term rentals occupants than owners are there. Plus the weekend renters feel like they should be treated like guests at a Sheraton. I'm currently looking at WLE because complaints are from Weekend renters. Owners that live there are happy.

This is one of my favorite places in the world. It is hard to overstate the magic of this place!…read moreIncredible, welcoming hosts - beautiful land - idyllic setting - amazing outdoor hot tub under the stars - comfortable gorgeous rooms... perfect for groups from 12-30. I love Nine Mountain!

Kate Lascar (of Berkshire Property Agents) is a stellar real estate agent. From the moment she took…read moreus on as clients, she was proactive in helping us find our perfect vacation home. She started off by asking us a few simple questions and quickly followed up with a weekend itinerary of showings that exactly fit our needs and preferences (including many listings we didn't previously find on Zillow). It was a high-yield, organized, and efficient way to see several different properties throughout the Berkshires. At each property, Kate was helpful in pointing out both positives and negatives, and didn't apply any pressure to submit an offer, despite the fact that it took a large chunk of her time to show us so many properties on Memorial Day Weekend. After our short time together, we found the property we wanted, submitted an offer, negotiated a great final price, and closed in ~6 weeks (again, thanks to her efficiency). In addition, Kate has a knack for design and we'll be enlisting her services to help us fill the house before we use it. In summary, Kate is knowledgeable, efficient, and extremely approachable. She made buying our second home simple and pain free.

We have had nothing but great service as well as good advice and guidance from this agency. Having…read moreboth a buying and selling experience with them, we could not be happier. Our representative is Christian Deckert, who is attentive, knowledgeable and accommodating. All transactions generally require follow up and attention, and their diligence has resulted in successful closings. As we are 1200 miles away from Great Barrington, buying and selling require a relationship of trust. I trust and rely on Berkshire Property Agents and Christian Deckert.

Bait and Switch; Safety Issues; Non-responsive…read more In early November, our group stayed at one of their properties and found that the description and photographs were not accurate. We also reported safety issues directly to the listing agent and have still not received a response from the company. I would caution anyone who is considering renting from HVLR. I initially found the property and booked it through Air BnB. Hudson Valley Luxury Resorts then cancelled the listing and requested that I book directly through their website, offering a discount. I had no other option since they had cancelled on their end and there were no other properties available for our desired time and location. Since cancelling our stay, they have since re-listed the property on Air BnB, for which there are no reviews available. The listing described a 'unparalleled escape for those seeking luxury, privacy, and natural beauty' and 'historic property has been meticulously updated to offer the perfect blend of old-world charm and modern amenities.' Neither of these statements are accurate. Just before check-in, the host called us to let us know that the house was historic and had some quirks. This was the first indication that the property was not what was advertised. Over the four nights we stayed, we found the following issues: 1. Inaccessible first floor half bath due to missing doorknobs. 2. Three of the upstairs bathrooms did not have fully functional showers or hot water. In the first bathroom, the tub drain was clogged and the shower curtain was not big enough to enclose the tub. Additionally the faucet leaked from the handles when it was turned on. In the second bathroom, the shower head did not function at all. In the third bathroom, one sink did not have any hot-water. 3. None of the upstairs bedrooms had functioning wall switches and most of the wall sconces were missing lightbulbs. Two light fixtures had faulty wiring evidenced by the intermittent flickering of the lights. 4. One upstairs bedroom had a broken doorknob, which meant you had to leave the door cracked or else be locked in/out. 5. Multiple windows had visible gaps open to the outside and few radiators actually worked. We were told to keep the thermostat at 67 degrees the entire time, which made for a very uncomfortable stay. 6. Flaking paint and torn rugs created a hazard for the toddlers and kids in our group. This brings us to the safety concerns: There wasn't a single working smoke alarm or carbon monoxide detector in the house. We checked the existing devices and none of them responded to the test button or indicated they had power. The host told us we could use the fireplace as long as we kept it small (3 logs or fewer). With the flue open, a 2 log fire smoked out the entire first floor. It was only then we noticed the absence of any fire safety monitors. With two young children in the group, we immediately reported the issue to the host who said they "will check on that". I also reported these issues immediately to Ryan, the listing agent. I also tried the generic "info@hudsonvalleyluxuryresorts.com" email. After 72 hours we haven't received an acknowledgement. The icing on the cake was that my toddler found a used condom near the side door as we were checking out. Aside from the safety issues, I still would have been willing to rent if the listing was accurate and the price reflected a drafty, historic home with 3 of 7 usable showers, and hit-or-miss electricity.

Unprofessional, canceled reservation at the last minute. Did not compensate for expenses incurred…read more DO NOT USE