Sooo thankul for Courtney! She has turned my dream into reality with all her expertise, knowledge…read moreand tips for my vacation. I thought it was going to be extremely stressful planning my vacation but Courtney has proven otherwise. She truly takes care of her clients and makes sure they are at ease with all their planning. She went above and beyond and now I know who ill be using to help plan and book all my vacations. Thank you for being the best!

Courtney was extremely friendly and made the whole trip less stressful than i could have imagined…read more She was very considerate and helpful to all our needs. It was more than a pleasure dealing with her. She was available whenever i needed her and answered all my questions right away. I would use her again in a heartbeat. Use Courtney and i am sure you will be as happy as i was and you will never be disappointed. 5 star recommendation.

Stayed at the Tarrytown House Estate for an art festival and enjoyed the overall stay. The grounds…read morewere quite beautiful and the hotel itself was... insane. Truly a maze. You need a map to get around! I recorded myself walking to my room and it took about 2.5 minutes (no elevators and so many stairs). They had a restaurant at the hotel but it was closed for a private event while I was there so I did not get to try it. The parking was down a very steep hill and there really are no sidewalks to get you to the front effectively so I highly recommend dropping off your bags at the top of the hill and doing valet or parking afterward. Room was comfortable but plain. It did what we needed it to do! Overall, the stay was fine but the walk to the room was actually insane and the hills you have to endure (especially carrying all your luggage) made it so that I felt I worked out every time I got to the room or left it. They did have a nice outdoor spot with lights and chairs while I got a photo of. That was really nice to have!

Tarrytown House Estate -- A breakdown of basic housekeeping and room readiness…read more I rarely write negative reviews, but this stay was frustrating enough that I feel obligated to share it for other travelers--especially because the issues weren't minor "preferences." They were basic cleanliness and room-readiness failures that never should have made it past inspection. I arrived and checked in at approximately 10:00 PM after a long day and was looking forward to getting into a clean, functional room and going to sleep. Instead, the first room we were assigned was clearly not turned and not ready for occupancy. The bed was unmade, the sheets were dirty, there were towels left on the floor, and there was trash still in the bin. It was obvious nobody had done the standard housekeeping reset. We took photos because it was so blatant. We immediately returned to the front desk and explained the situation. To their credit, they reassigned us to a suite, which seemed like an upgrade, though it also felt like it may have been the only option left at that hour. Unfortunately, when we entered the suite it became clear this was not a true "service recovery" moment, because the suite had its own set of cleanliness problems that were honestly gross. In the suite: The coffee table was dirty, like it hadn't been wiped down. Several chairs were stained with a mysterious brown substance. Not "a little wear," but noticeable stains that made you not want to sit down. In the primary bathroom, there were pubic hairs stuck to the wall. That last detail is unpleasant to even type, but it matters because it speaks to the overall quality control. A hotel room at this level should have a baseline of cleanliness that makes guests feel comfortable. Instead, we were left wondering what else had been missed. Then there was the room readiness / maintenance issue. One of the televisions in the main bedroom didn't have the necessary cable/connection. We reported it to the front desk, which required another walk back through the property. The response we got was essentially: use the cable from the living room area. In other words, we were expected to troubleshoot and "reconfigure" the room ourselves to make a basic amenity work. At a property charging what this property charges and presenting itself as an upscale destination guests should not be: placed into a room that clearly wasn't cleaned, moved into a suite that has visible cleanliness issues (including in the bathroom), and told to do DIY fixes for basic functionality like a bedroom TV. I have spent many years in hospitality, so I don't have unrealistic expectations; mistakes happen. What matters is how they're handled. In this case, the pattern suggested a deeper issue with housekeeping standards and the room inspection process, and the "solution" provided still left us dealing with conditions that were unacceptable. Finally, what pushed this from "bad night" to "I'm leaving a review": I sent a message to the General Manager prior to checking out and asked to speak. It's now been several days, and I have received no follow-up from management or staff. A property that wants to protect its reputation and guest experience should take something like this seriously and respond. Bottom line: the grounds and brand may suggest a higher-end experience, but my actual stay was defined by rooms that were not properly cleaned, visible hygiene issues in the suite, and an unreasonable expectation that guests should troubleshoot basic in-room equipment. I can't recommend it based on this experience.

I've been using this company for my NYC stays since 2018, and I honestly can't recommend them…read morehighly enough. Most recently, I rented one of their apartments for two months from December through January, and I just completed another one-month stay with them. This was my third time renting through the company, and every experience has been excellent. The apartments are always spotless, well-organized, and fully equipped, so there's no need to bring anything from home. Everything is thoughtfully prepared and maintained to a very high standard. If needed, they can also arrange a cleaning service during your stay, which is a great convenience. What really sets them apart is their professionalism, responsiveness, and consistency. It's rare to find a company that delivers the same great experience year after year, but they truly do. I travel to New York frequently for business, and I will continue using them every time I visit. Highly recommended.

Just a pleasant over all experience, their representative was very communicative, their check in…read moreprocess was very smooth and the apartments just as described.

Andy did an amazing job photographing our home. We have so many beautiful photographs to choose…read morefrom now when we list our house for sale. He was so nice to work with - flexible, friendly and fast in his work! His turnaround time to get the pictures to us was incredibly quick too! When we saw the pictures and how great our home looked we actually wondered why we were selling it! LOL I would highly recommend Andy Ryan for his great work!

I used Andy to photograph the interior of our Tribeca Apartment, and I was completely blow away…read morewith the results! Every photo of the apartment, from the living room to the kitchen and the bedroom to the bathroom, turned out fabulous. He was able to capture the spirit of the place, and highlight all of the quirks through detailed shots. I'd highly recommend him for any interior apartment or house photos.

We recently had Anthony take aerial photos as well as interior still pictures of our home we have…read morelisted for sale.. The pictures are amazing! Worth every penny we spent. If you are looking for this type of service contact him, you won't be disappointed! Very professional and kind. Arrived on time and took his time with every picture he took.

From the owner: At AP3, we specialize in providing real estate aerial photography and video production services to…read moreour clients. Our goal is to provide our clients with quality, professional, and stunning imagery to serve their needs. Our experienced team of photographers and videographers are dedicated to delivering the best possible images for our clients. We use advanced drones and camera technology to capture the most stunning aerial views of your property. With our services, you’ll get the perfect aerial photography and video for your real estate needs. AP3 is committed to creating solid relationships based on performance and trust. Our focus is to provide value and actionable media productions. We service Orange, Rockland, Sullivan, Ulster, Putnam, Dutchess, Westchester, Northern NJ and Pike County PA.

Front desk workers are nice & helpful. Room attendant was kind…read more The woman taking care of the breakfast area is very rude and condescending. She stares at you with an evil eye while you are serving yourself breakfast, both from behind the door with a glass window that she seems to think she can't be seen or heard from and while she is about hiding up. Rooms are very clean, up to date, spacious, have a mini refrigerator, microwave, ironing board, iron, desk, wardrobe, drawers, and Dove shampoo, conditioner, body wash, hand soap, and lotion in the bathroom.

I was charged for a room that I had canceled!! Because the employee I spoke to on the phone, never…read moregave me a cancellation number, I WAS CHARGED. It was their fault, not mine, but I lost $217. 17 because of their incompetence! They would NOT work with me on this problem, their mistake, not mine!!!!

Hmmm...scratching my head and wondering the reason for just a three star overall rating. Thought…read morethis hotel deserved more. Overall, we had an excellent experience at this hotel. And most importantly, the bed was just the way I like it... firm, nice linens, and we slept well. Rooms were spotless, had nice giant windows, everyone we came in contact with were friendly, bath towels were fluffy, and the hotel is beautiful. The bathtub/shower was tricky as you had to take a large step to climb over the tub get into it to shower. Once in the water pressure was good. Large bottles of shampoo, conditioner, bath gel attached to the wall. I think our favorite part of our stay was the complementary yogurt ice cream maker in the lobby. That was a special touch. Had a nice selection of ice cream flavors. It was yummy!! Dale at the front desk was very helpful. He helped us with a few minor things and we appreciated that. My hairdryer wasn't quite hot enough and they brought me another one right away. There are quite a few restaurants in walking distance. We had a large family brunch at the attached Red Horse restaurant (independently owned). It was just ok and service was S L O W. We recommend Columbia House. Lunch was very good there and service was right on. We were only in town for one night but I would stay here again for sure.

I was a member for months. Unfortunately, another company took over, everyone was let go, and the…read moreservices went downhill from there. I requested treatments at the desk, by phone and over email. They said they didn't know how to book them or perform them as all of the staff was new. I was paying $200 a month and more for products, treatments, and services. It is not worth it. While I was here almost daily, I saw other complaints and issues arise with other clients. Do not come here. I had been coming here for over 20 years. After their management changed, the location went downhill quickly. I go to another local spa that is much better. With all of the spas in the area, I recommend going to any of the other ones.