Very disappointed, unlike my experience 4 years ago. I…read morecalled and left messages , twice...a week apart. I left an email request in their website. I got no response to either phone message I left. I got no response to the email I sent. I am only a few blocks away. "Sorry, we're very busy and are not doing small jobs at this time" is all it would take. I get it. But a complete and total service failure from whoever manages communication . So much for trying to support local business!

My tenant had a 'problem' On Sunday night. I called Dave the next morning and he was at the house…read morewithin 45 minutes of my call - took care of contacting the tenant for me and everything. As it turns out, the tenants problem was a GFI that she could not properly reset. No big deal, right? Dave was kind enough to simply reset the GFI and show her how to properly reset it in the future. The whole ordeal likely cost him close to an hour between talking to me, to the tenant, driving over, walking in, etc. Yet, he decided to charge me nothing after providing great customer service. I can't speak to the electrical ability (yet) but I will definitely be using them if I ever have a real problem! At that time, I expect to be able to switch my 4/5 to 5/5...

I used to love this company. We purchased a service contract with them because of their outstanding…read morecustomer service and the positive experiences we had with their technicians. Unfortunately, without any notification to existing customers, the company was sold to ABC Heating. I had a maintenance appointment scheduled months ago for today between 8:00 a.m. and 12:00 p.m. No one called or texted to let me know the technician was running late. When I called, I was met with an AI phone system. After repeatedly asking to speak with a real person, I finally reached someone, but she couldn't provide any information because dispatch wasn't responding to her either. As I write this, I'm still waiting for my technician to arrive. The excellent customer service was the main reason I chose this company and purchased a service contract. This experience has been extremely disappointing. At a minimum, current contract customers should have been notified that the company had been sold and reassured that service would continue without disruption. Based on this experience, I can no longer recommend this company.

Review for the electrical:…read more Hometown is not the least expensive. However, scheduling seemed to be fair easier with them than any other, and Shawn (the electrician that was dispatched) was a pleasure to work with, even trying to help troubleshoot a related situation (not specific to his work). Where can they improve? That's easy... 1. Clearly, you price based on the service as you should. Some tasks though should not warrant such a premium. Consider coming down about 20%. 2. The sales process - basically everything before getting an expert out - is not optimal if you're someone who knows what needs to get done and just needs "the smart one" to show up and do an assessment. There wasn't pressure; just needless extra steps. 3. I will have to make some adjustments due to observations after Shawn left; it's not his fault specifically, the home had some wonky wiring and the install had some very picky requirements where the use case is going to warrant some changes. Due to the high premium, I can't justify having him back out like I normally would. Ultimately, for electrical, do I recommend? Yes. I just think they have opportunities to improve.

Quick and easy, completed breaker replacement the day after my request and paid by venmoread more

I couldn't be happier with Spark Shark! They originally installed my EV charger at my previous…read morehome, and when I moved, I didn't hesitate to call them again to relocate and reinstall it. Looking back, contacting them again was absolutely the right decision. The Spark Shark team did an outstanding job from start to finish. They were professional, friendly, and paid attention to every detail. After the installation, they thoroughly cleaned up the work area and took the time to explain everything clearly, making sure I understood the installation and answering all of my questions. It's hard to find contractors who consistently provide this level of quality and customer service. I highly recommend Spark Shark and would definitely use them again for any future electrical work. Thank you to the entire team for another excellent experience!

After a recommendation from a neighbor and fellow Yelper, I contacted Seider for a quote. Even…read morethough I sent an email request, I received a phone call in response (if I wanted to do this over the phone, wouldn't I have called). While I was not crazy about Pam in our initial interaction, she got better over time. After comparing multiple bids, I selected Seider, their Daikin Central Air unit came with an almost unheard of 12 year parts and labor warranty. With a little back and forth with Todd on a time for installation, we were all set. Pam and I scheduled the day and time and sure enough, the installers were there exactly when Pam said they would be. Just two minor quibbles that prevented five stars here: 1) After installation, the installers left behind some screws on the floor that I naturally stepped on in stocking feet several days later. 2) The electrician asked before using my bathroom, but did not feel the need to wash his hands afterwards. Everything else was great and I would use them again in the future.

Full disclosure...i asked a friend for a referral when I needed some furnace work done and was…read morehaving trouble picking via yelp. Seider had someone answering the phone even tho they were not open which was a definite plus to me. I'd prefer to talk to a human instead of a machine up front even if they can't answer all my questions immediately. They took my info and had a tech call me. They estimated a big window for service (5+hrs) but when all was said and done the tech was at my door within an hour of my initial call. Brandon was very polite and solved the problem quickly. It looks like they will do heating, cooling and plumbing throughout Milwaukee, Waukesha, (and possibly) Washington counties. I would definitely recommend!

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Fast response - diagnostic appointment of AC unit scheduled for early next morning…read more Tech Kayla diagnosed problem quickly and explained options for fixing the AC unit quickly and clearly. Refrigerant was gone indicating it had one or more leaks. I decided to have the refrigerant refilled as stop-gap measure. The total cost for the appointment was $517. It was a failure on my end to not ask if I could have gone with less refrigerant to save money. In the end I'm only using the AC unit for 14 days before having it replaced. Kayla's estimate for repair was approximately $5000 plus a chance for it to be more based on the time it would take to find the leak(s). I decided to go with replacement of the AC unit based on its 11 year age and the approximate cost of $6000 to fix it. Sales person Steve contacted me later that day and scheduled an appointment to get an estimate for replacement. I found him personable and professional and he gave his estimate promptly with the information I needed about it. I had 2 followup questions that he quickly answered. In the end I went someone else for the AC unit replacement, but more because of an option to include switching my furnace to have an electrostatic filter at the same time I did the AC unit replacement. The cost of the AC units were similar. Overall very good diagnostic and fix, as well as quick followup on providing an estimate for replacement.

Ryan with Bae's Electric did an outstanding job upgrading my home's electrical service from a…read more100-amp panel to a 200-amp panel. From the initial estimate to the final inspection, he was professional, knowledgeable, and took the time to explain everything in a way that was easy to understand. The work was completed neatly, on schedule, and with great attention to detail. He left the work area clean and made sure everything was operating properly before he left. It's hard to find contractors who are both skilled and dependable, and Ryan definitely exceeded my expectations. If you're looking for an honest electrician who takes pride in his work, I highly recommend Bae's Electric. I'll definitely be calling Ryan again for any future electrical projects.

Dates of service: August 27, 2025…read more I had been struggling to find an electrician that was available and that wouldn't give me an estimate without a trip charge to swap out a ceiling fan that died (looking at you Current Electric...) and came across this interestingly named outfit, Bae's Electric. They responded to my request through Yelp quickly and we scheduled something at a set price ($175) for a few days out, between 8 and 930 am. Ryan asked me to text him the address, which I did, to the number that I had received a text message via Yelp. Fast-forward to the date of service and Ryan called me, very confused, asking if I was the person that wanted a ceiling fan installed. He seemed to have no information about me other than my phone number and the job, but I confirmed this and texted him my address to a different number and he again confirmed the time period. At 953, nearly a half hour after the window, I texted Ryan at the other number, asking if someone was coming. 20 minutes after that, Les arrived. At 11 am, Ryan texted me to ask "Did he make it out there." I confirmed that Les was here. I want to say that Les was very nice, but this is where things really went downhill. He struggled to find the right breaker for the bedroom where the fan was to be replaced and ultimately had most of the house turned off while he worked. In his defense, the panel is older and not well-labeled. Had he been on time, I could have helped him test which one was the correct one, but given his tardiness, I had meetings to dial into for you. Thankfully I had a hotspot I could use while I worked without internet. After my meeting, I stopped down to check on Les, standing on my bed, with his shoes still on. To a certain extent, I get it, the bed is large for the room, but that seemed like a poor choice to make, in my opinion. He said he was good and I told him that I was free of meetings for a while if he needed anything from me. Two hours later he came to see me, sweaty and defeated. He said he could not figure out how to install the fan (an Atomi ceiling fan from Costco, one that our neighbors behind us had installed in 90 minutes from another company) and that Ryan would be calling me. Les left the ceiling fan box on my bed, parts and garbage from the box spread out across my dresser, parts on the floor, and the old ceiling fan in the middle of the dining room. After he left, I noticed that he also left a stain on our driveway. Ryan called later and apologized for the issue but said he wasn't sure when he could be out. He offered late that evening, but that time didn't work for us so he said unless he had a cancellation, it would be "sometime this weekend." Part of my expected not to hear from him again. Three days later, on Saturday morning, Ryan texts me to confirm him coming at 11 a.m. I told him that he hadn't provided a time but 11 was fine. He then asked to change it to Sunday between 10 and 11. I told him that I could just find someone else to do this work and he responded that "today was fine, it sounded like you had something going on." At this point it felt like I was in an SNL skit and I reiterated that this had been a terrible experience and I would find someone else, between the mess and the stain in our driveway. Ryan replied, "That's fine." Update: Ryan came back and did the install at no cost. He also offered us a GFCI outlet with USB ports, but it wasn't something we necessarily needed but we thanked him for the offer. I did appreciate him trying to make the experience better and have revised my review accordingly.

I contacted 3 HVAC companies recently while getting quotes/information on replacing my Carrier home…read morefurnace. My initial contact with Capital was spurred by my recollection of hearing their weekly radio spots on AM radio. On their radio show they frequently made the point of Capital's complete analysis of your existing system and equipment. Many potential improvements to my older system were discussed and how this would provide better comfort and efficiency. Justin D. explained in language I could understand and answered all my questions. I appreciated their respect for my home and wore disposals slip on booties. I noticed they were the only HVAC company to actually use a scope type camera tool to validate problem areas. They showed me, real time, what they discovered. I feel they were the most thorough and felt my issues were each addressed. I have not yet made a final decision on my replacement company but I solidly recommend Capital Heating as a quality organization with great customer service and support.

Listen. I've been dealing with this company for over 8 years now. For my current house and my…read morerental properties. My central air units at my house is fairly new and I had to call them back out multiple times. They are so overrated not to mention if you did business with them over 8 years ago and you don't have the receipts they will tell you they didn't install something that we know they installed like a brand new water heater. I got new central air units installed a few months ago and they been out 4 times already to service them and I'm still having problems. There prices is crazy for their quality of work. I would never spend another dime with this company. If they don't come repair what I already paid for I'm looking at a law suit.

I couldn't wait to sit down and write this review! Jeff, of Forced Air Systems, just left my home…read moreafter fixing a haywire Humidifier system. I noticed it had fallen, and was hanging by cords and copper tubing yesterday. There was water leaking everywhere in the basement. I called a number of companies where I was put on hold, talked to Ai, and once, given an appointment for 5 days later. Then I found Ben at Forced Air Systems. He answered the phone, friendly as can be, asked some questions and said he could get someone out tomorrow. He told me how to turn off the water supply to the humidifier and then asked me if he could call me right back. And he did! Two minutes later. He said he found someone (Jeff) who could come today. Wow! Jeff showed up, explained exactly what the problem was, fixed it and then handed my a bill that made my day! It was the most reasonable amount I could ever have expected. This company is a jewel. IF YOU HAVE ANY HVAC NEEDS, THIS IS WHO YOU CALL! They are a small family company based in Greendale and they completely understand reasonable pricing, the need to answer the damn phone and their friendliness is clearly intrinsic and genuine. I literally have to stop writing or I could go on all day. I'm so thrilled to add these guys to my list of professional service companies!!

I had a top notch experience with Forced Air Systems. They reached out to me with a quote within…read moreseconds and scheduled a technician to come within 48 hours. Ben serviced my AC unit and was professional and helpful. He talked me through each step and made sure to clean up after himself. I'm very happy with their work and will call them for any further AC or furnace issues that may arise.