Yeah, car insurance is a scam, especially in Michigan and especially especially in the 313 and it…read moredoes seem predatory the way almost every single LA Insurance is located directly next to a Secretary of State but their rates are the least awful you're likely to find. I used to always go to the LA Insurance on Jefferson which closed down, probably cause it wasn't close enough to a Secretary of State. The dude behind the bullet proof glass (this is Detroit) was always so easy going and talkative. Really great customer service. Fast forward to 2019, my Explorer died and I bought another high mileage vehicle from a lot on the West side of town. I started a new policy with an LA insurance out there and just had a horrible experience with them. (They're all independent contractors so you can pay online but if you make a physical payment you need to go to the same franchisee. I usually paid online but something got fouled up, I went in person to straighten it out, and they failed to do that. Policy lapsed, but that's another review.) Long story short - I know it's too late for that just like anytime people say that - I started a new policy at the LA Insurance in Hamtown and lo and behold the dude from the Jefferson spot migrated over there. I just learned his name is Pierre today. Not what I would have guessed but Pierre is cool af and pretty much the only reason I'm giving this place 4 stars. (I can't give an auto insurance place 5 stars, just on general principle .) Even if there's a couple people ahead of me, Pierre doesn't take long to get to me, or the person behind me if they get there after me. If someone is missing paperwork he'll ask if they mind if he starts on the next customer while they go out to their ride to get what they need. Pierre is mad efficient like that. Oh, and the T Mobile is right next door so I can knock out my phone bill while I'm over here, too.

Jordan Mitchell is very knowledgeable, but also very friendly and patient. I used to hate shopping…read morefor car insurance, but no longer. One easy phone call and I saved big.

Dearborn Agency is great! Best insurance rates around! Everytime I refer someone there to get an…read moreinsurance quote, they beat everyone else's rates by far. Silvio is the best agent, always available to answer any questions when I need him! Call Silvio for a quote, you won't be disappointed.

I wanted to respond to the feedback on my original review. I think you might have me mixed up with…read moreanother client. I was given no referral(s) to any other company. It took multiple phone calls and voice mail messages to finally speak with the agent who informed me that the underwriters were trying to work something out and they would get back with. Multiple emails later with no response, it was clear the agent was ignoring my calls and emails, which I did call out in my final email. At no time was I given referrals to another company. So as I said, I don't find Dearborn Agency to be reliable or responsive.

I recently switched to Brian Costello and Farm Bureau and my experience switching was great! He…read moresaved me $1,100 per year in my total insurance costs and increased my coverage. It's a no brainier to give Brian and his team a shot to at least quote your current coverage. He was a pleasure to deal with and I have already recommended him to a lot of my friends and family.

Going here for about 5 years. Out weighs any insurance agency I've ever known. Ask for Roxanne!…read moreDown to earth will help with getting the best deal around. Local buisness is always heart warming ;)

I used Peppler Agency before the interwebs and was always happy with the service. I have gone back…read moreto the Peppler Agency as of recently and couldn't be happier with the service. Our agent, Heather, has been nothing short of amazing and helpful. I would recommend them for your insurance needs if you live on the east side of Detroit or the east suburbs.

Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

Horrible customer service. Raquel Koger lacks the ability to explain things clearly and then has…read morethe audacity to get mad at you when she can't explain something she's supposed to be a professional at. Raquel made up our existing premiums out of thin air and over doubled what our cost actually is and then tried to pressure us into staying with them saying she could work a better deal. Mind you we are still with state farm just not her office. How can you make up numbers and use manipulation and scare tactics to try and have someone stay on with you. Reporting her to the state for fraud as well. This is NOT how you do sales nor is it how you treat another human being.

I'm an out of state investor and called Kandiss' office to get coverage for two properties last…read moreOctober. Josh "helped" me. It seemed like everything was fine at first; I'd issued payment for a full year to satisfy my lender (for both properties) and didn't think much more of it until after purchasing a third property in December. It wasn't until I was working on my taxes that I realized I hadn't received copies of any of the policies. I called Josh to get copies only to discover that NONE OF MY PROPERTIES ACTUALLY HAD COVERAGE. I still have no idea what happened, but for four months I had tenants in uninsured properties -- two of which have mortgages, so that was against my obligation to bank to not have insurance on the properties. If ANYTHING had happened I would have been totally f*cked. Fast forward to May and now I get a bill due in June for the full year's amount, despite it saying the policy covered February 2020-February 2021. I called her office and spoke with someone about the billing who said they'd get back to me, which they never did. To be fair, not once in insuring three properties did I speak with Kandiss herself, but her team is absolutely abhorrent. I'm with a new agent now who, when reviewing the policies, informed me that they weren't even insured as the correct type of property AND they're drastically underinsured. Meaning, out of three duplexes, only one was actually listed and insured as a duplex. I don't know what is happening at this office, but they sure aren't looking out for customers.

met with Daniel Margosian, and he saved us around $100 per month. He was very helpful and upfront…read more Nice to have an actual person that you can call and they pick up the phone. Would highly recommend him.