These guys were super friendly and helpful! Fixed my laptop and even threw in some extras &…read moreexplained how to keep viruses off the hard drive. Nice local business!

My husband bought a computer from Brian for my Christmas present. I am not sure if he had it…read morecustom built or if Brian had one that had the spec's I wanted already. He just had to give it to me early. I have to say that I am extremely happy with it. Brian did a fantastic job. I will be doing business with him from now on for all my computer needs.

I brought my daughter's MacBook in and it had a virus and now it's like brand new. We are really…read moregrateful we didn't have to buy a new computer! He was very upfront and a great price. Free frozen yogurt included!

Very sincere and honest guy. Always steers me in the right direction. He looks out for his…read morecommunity even if it doesn't directly contribute to his business. He has always fixed my laptop issues!

It's good to finally have Apple sales and service back on the Arcata Plaza. Tech support by Jordan…read moreis great!

Helpful Store Guy Jordan always gets it done! What an incomparable resource for Apple usersread more

Excellent service! Highly recommend. I've unfortunately broken two Apple devices in the last 1.5…read moreyears and each time this business owner has stepped up and saved the day. I've had a broken iPhone screen, AND a broken Apple ipad charger port that needed to be fixed. I'm so thankful for this affordable, fast, friendly and knowledgeable service offered here at this location. Prices can't be beat. Thank you for all the help, much appreciated!

Went to have my iphone 13 pro battery changed, everything went smooth, both gentlemen were very…read moreprofessional, took the time to explain the process to me and got it done in a timely matter.

I dropped off my iPhone for 1 hour and its broken screen was fixed. No muss, no fuss. Rather…read morepricey but did a great job! Side note: they also support HSU's (local university) student run newspaper. This store invests in its community so that's also a plus. Screen replace was 130$ for an Iphone 5c

Eric is knowledgeable, pays attention to customer needs and he'll find a way out of your tech…read moredilemma!

I wanted to take a moment to personally compliment NMS and your employee that helped in our Fortuna…read morebranch yesterday. We had a complete office furniture install/rearrange yesterday. The NMS employee that was sent down to deal with our electronics, Dana I believe his name is, was AWESOME! Patient, calm, kind, positive attitude, extremely professional, did his job and was a PURE pleasure to work with. We completely and totally appreciated him. He also went ABOVE and beyond his job. He made sure I had enough plug-in's, he set my phone up, my calculator and when it wasn't the way I wanted it he moved it around. He even made sure my apple phone charger would work in the USB port. Serious and sincere kudos to him. He made NMS proud yesterday. I would NEVER contact another company for my IT needs. NMS is amazing. Kristi Imperiale Escrow Officer Humboldt Title Company Fortuna Branch

From the owner: As a full-service, award-winning Managed Security Service Provider (MSSP), we provide solutions in…read morethe areas of cybersecurity, compliance, cloud, network infrastructure, and managed IT services. With 24/7 IT support, fast response times, and remote capabilities, we are always available to help our clients with their technology and cybersecurity needs. Valeo Networks delivers best-of-breed technology and cost-effective managed IT services that fit seamlessly into your processes and budget. Not only do we provide a full team of certified IT experts, but we also give our clients access to powerful, enterprise-grade technology solutions that keep their core infrastructure secure, streamlined, and running efficiently. Most importantly, our people-focused approach makes it easy to do business with us. We collaborate closely with each of our customers to understand their goals and help them work smarter, not harder. We do the heavy lifting to develop and execute IT solutions and simplified tools that make our clients' lives easier. Whether it's a large project or a small task, our helpful, friendly team members go above and beyond to provide our clients with excellent customer service and reliable support--every time.

Have had wonderful, amazing experiences at this store in the past. Used to be a go-to! But when…read morewill businesses learn that they lose customers- AND money- if they employ people who are just nasty & hateful right from the get go? Like I KNOW, masked up dude wearing a mask in an empty store (?), that NOBODY likes their job, especially in this economy. I get it. But that doesn't mean you need to take your hate out on a customer who simply walks through the door and says in a friendly manner "Hey, how's it going?" (A friendly customer who has always, always, without fail, generously tipped previous employees of this establishment who were, ya know, basically nice & decent?) SO... if you like being glared at with the most hateful expression ever for 10 seconds before being spoken to like you've just killed their grandma with a lifeless, affectless, "How can I help you?" THIS is your place! For all the masochists out there... So, I tried again... "Hi!!!!" and again was hatefully glared at, followed by "How can I help you?" with the MOST disdainful, ugly tone of voice. As me simply opening the door and walking in was the bane of this person's existence. Yeah, bro, that's a no go. At that point I might or might not have said something rather cheeky and rude in my shocked and appalled state. In hindsight, I wish I would've said something along the lines of "You could 'help' me by treating me as a human being, please." But maybe, I should think positively, and give this biz the benefit of the doubt and some props? Maybe they're employing people on the autism spectrum who can't help they don't follow polite societal norms? If that's the case, then the owner really ought to give workshops on how to interact with the general public for these employees. As for me? I also slave at a job I'm not too fond of, but I would NEVER in a million years dream of taking out my disdain on an innocent customer. So I happily drove to another iPhone store in Eureka where I plopped down $150 for what I needed as there was NO WAY in hell I was going to give this business money after being so atrociously treated. No way.

Am writing this review from Venice Beach-- THAT is how stunning the service here is!!…read more I researched the best tech/phone support in Humboldt for my dear 86 year old firecracker mom who lives in McKinleyville, who has become a texting superstar lol and was distressed to find her older iphone battery dying. Dan is a freaking superstar of both tech acumen and humanity. He was beyond helpful, dedicated, knowledgeable and everything else you could ever hope is there across state to help one's beloved 86 year young madre. We are grateful beyond words for Dan and iExperts. What a gem for Humboldt County. Winner winner chicken dinner for all. Thanks Dan. :)