2 stars because the part worked, it was cheap, it was delivered to my mechanic & everything went…read morewell when they were trying to get my money, But... When I tried getting my money back, I learned the customer service leaves much to be desired. I initially placed my order over the telephone. No problems there. None until I later tried to return the part because my vehicle had a whole other issue than what was initially diagnosed by my mechanic. Upon entering the physical location, I noticed several signs stating there were no refunds & that you now have a spare part, no exchanges without a receipt, etc. When I placed the order initially I asked what the return policy was and was only told I could bring it back within 30 days if it didn't work. Not quite the same as the signs. I asked at the rep at the counter if I could at least exchange it for something else, and he motioned for my receipt and asked why I waited 15 days to return the part. Though this was well within the 30 day window, I informed him my mechanic took a while to fix the problem and it ended up being a different issue. The other part of the story is that I live an hour away & have other priorities but whose business is that really? I was essentially shooed away and left feeling insulted after being asked questions as if he was going to do the exchange. Either your policy is what it is or not. You have a million signs in store stating no returns. Maybe you should use some of that space to be more clear. Also don't play games, trying to gauge if I'm full of it or not as if you will accept the return/exchange.

From the owner: We are always on the look out for the best of your auto parts .We also on the top to get a great…read moredeal that makes you happy and keeps you coming back for your good parts and good deals. With our goal we look forward to doing business that bring happiness to all customers !

I went there today not knowing the Rules about grinders not allowed on the yard I had a Hercules…read moregrinder with a big battery that cost over 120$ I went back to get my grinder and didn't notice until I hit home that someone stole it off of my grinder but I'm going there tomorrow and make a police report and speak with management

Easy to locate matching vehicle Reasonable prices…read moreGreat selection Three locations for easy

I just wanted to say Todd is pretty awesome at this location . He is incredibly knowledgeable…read moreabout cars and their parts . Prior to my visit today I had actually went to this location and received the wrong bumper cover. Although a bit frustrated having to return , Todd showed great concern , expertise , and efficiency. I literally didn't have to say much and was out of there before I knew it . I forgot I even had an issue lol . Made it a quick and easy fix . Definitely recommend this location to shop with. All of the staff is super helpful . It's always clean and well kept .

First - let me say - I'm not sure why Yelp has this listed as Certi-Fit. The company name doesn't…read morehave a hyphen in it and the Yelp search algorithm didn't yield 'Certifit' in results, so I wasted time creating a new business entry thinking it didn't exist at first. Lol. Interior / Exterior I'm not sure about this because I didn't visit because I sent my nephew to pick up the parts for me. Customer Service The gentleman I spoke to on the phone (twice) was very pleasant. They are only open weekdays and they close at 5:30pm. Add to that, they don't offer online shopping (that catalog URL is a dead link) AND they don't offer phone orders / shipping. Please be advised the inventory is limited. For instance, I had some passenger side bumper damage, so I needed a new bumper, but I also needed the right (passenger) side trim for my fog light. The associate warned me that they ONLY had the trim for the right side, not the left, so I was lucky. Since they don't take phone orders and they're about an hour's drive from me, I cash apped my nephew (who lives near the store) and did a parts 'reservation' over the phone. My nephew paid and picked up the parts and we met at the halfway point. Lol. Price / Value Most people know this - but just to be clear, there are 3 different 'types' of auto parts: genuine, OEM and after-market. Certifit does not carry genuine or OEM parts. They are upfront and tell you that this in after-market part. Some people have had problems with after-market parts not fitting. Certifit 'stands behind' their parts by allowing returns as long as the part is not altered, painted or damaged in any way when being presented for return. My new, after-market bumper for my Camry was $90. Comparatively, Toyota's genuine part was $329. And the OEM part (priced at 2 other places) was $279. The bumper doctor had used but damaged (genuine and OEM) bumpers for $80. Overall After my parts were painted and installed, I realized that there is another piece of trim that goes around the light that is missing from the fog light cover. Since I'm not sure if this was an error on their part - or if this is how they sell the part - and I'm not driving an hour to find out, at some point, I'll have to order the part from Toyota or an online vendor and pay my installer to take the bumper off to snap this minor piece on. But it will NOT be anytime soon. I mention it to say, having a catalog or online repository of inventory would make stuff like this avoidable. And I totally realize that I (or the installer) should have caught the issue before putting the whole bumper back on the car. I am happy with my purchase. But I do wish they had a way to view parts / inventory online and I wish there was way to pay over the phone and ship, but I didn't deduct a star because realistically, I realize if they did this - their prices would probably go up. Oh well - you can't have it all!

Beware this placed ripped me off. Worst part they charged me to clean my block over 300.00 the…read moreblock looks like trash, the cylinders are out of round after paying for it to be bored straight their excuse is that they are a diesel machine shop wow why even take my block and charge me for machining it knowing it was out of my car! Stay away from this place!!!

I took my old and tired Chevy 283 (out of my antique Chris Craft) for a rebuild. They were…read moreprofessional and turned out my engine in a few weeks. They gave me updates during the process and the bill was spot on to what they estimated. My engine has run perfectly ever since. They even talked through the warranty to adjust for the marine use (hours instead of miles). Charlie and the guys were always easy to talk too and helpful when I had questions.

I was searching around for an auto body repair shop when I stumbled across this company. The…read morecustomer service was very great and welcoming. The employees and everyone have 5+ years of knowledge in the car business which made me feel at ease with trusting them to work on my car. They are affordable. They cared about the actually state my car was in. The minor work I needed was able to be done in the same day with parts freshly ordered directly from the source. They are a company that I would highly recommend

Marvin and Thomas helped get me back on the road. After having to be towed in unexpectedly, I was…read moreassured by the vast experience and knowledge at Auto Tech. My problem was diagnosed and resolved completely and quickly, with options to repair being disclosed in detail with each's pros/cons.

The folks at Amey saved me a ton of money on the parts to repair my daughter's wrecked Ford Focus…read more I got the front end from Amey for the cost that one salvage yard wanted just for the hood! Always check with these folks before you spend money elsewhere on late model used car parts. They were very accommodating and the price was right, so I will have no problem going back if the need arises.

From the owner: We specialize in selling quality used auto parts. We try to beat competitor prices with a daily…read morediscount of 25% off used auto parts. We welcome all. We also get rid of unwanted vehicles and try to pay TOP DOLLAR!

I do not recommend going to this place at all! They are a rip off and thieves. They stole my…read moreinterior out of my 86 Monte Carlo. They claim someone broke into the shop but there was no signs of break in anywhere no camera proof and plus my car was the only one damaged I mean even a blind man can see whats going on. Mike and Eddie are shady people and shouldn't be in business.

Mike had my block for 4 months after 1 month he said he was working on it be done by the end of the…read moreweek. He never touched my stuff. Nothing but excuses," my balancing equipment wouldn't stay tight, I couldn't line bore it for some reason" Mike never called me finally when I called he said "sorry" The worst thing is he let my stuff get all rusty!!!! Call anybody else!!

Customer service was superb will definitely go back for all of my heavy duty truck needsread more

Hello first off I would like to say thank you Josh's and your team of professional mechanics and…read moreservice team for getting me through the process of repair my truck and the kindness that yall showed me keep up the great work and attitude that it takes to keep drivers like me on the road.