Andrew with his guys resurfaced our front porch and they did a fantastic job!read more

excellent service. top quality protect. i would hire them again. i used them to repair the…read moredeteriorating expansion joints within my driveway.

For some reason yelp is not showing my initial post for Ryan Thurman and 3:12 Custom Exteriors. DO…read moreNOT hire this business. Met at Home & Garden show (reported this to them as well). Paid $5k to start, $5k for outdoor kitchen pieces (still haven't received $1.4k fridge, and then asked for another $7.5k after frame & gas work ($7.5k held for end). Work started in June 25, as of 13 Sept got lawyer involved. After initial post he reached out for explanation which was approved and he didn't contact when he said. I was told he has issues with multiple businesses and some folks have reached out to complain directly to me. Now with continuing work we are finding tons of mistakes and having to hire folks to fix it.

Avoid Ryan Thurman of 3:12 Custom Exteriors- A Costly and Stressful Mistake…read moreHiring Ryan Thurman was one of the worst decisions we've ever made. What started in May 2025 as a routine construction project quickly turned into a six-month nightmare that devastated our home and peace of mind. As of October 16, 2025, our front, side, and backyard still look like an abandoned construction site. Ryan collected the majority of the payment upfront, yet completed less than 15% of the work. He never secured the necessary permits, ignored basic timelines, offered excuse after excuse when asked for updates and admitted to avoiding our phone calls. What's worse, Ryan admitted to using our money for other projects and advertising -- in his own words, he "borrowed from Peter to pay Paul." This kind of financial mismanagement is unacceptable and incredibly unethical. When we asked for a plan to finish the job, he told us he couldn't make one because he had no money and no upcoming work. His solution? He asked us for even more money and said we could take a lien against his house in New Braunfels, TX. We seriously doubt his family is aware their home is being offered as collateral. Since then, we've been contacted by other customers and subcontractors he owes money to -- clearly, this isn't an isolated case. Ryan presents himself as a Christian and a trustworthy businessman, but our experience was the complete opposite. He is, quite frankly, a wolf in sheep's clothing. He lacks honesty, professionalism, and any sense of accountability. Do yourself a favor: do a thorough background check before hiring him. We wish we had. Learn from our mistake and avoid Ryan Thurman of 3:12 Custom Exteriors at all costs.

Bath remodel gone right! The crew of the Carpenter's Hand always polite, pay attention to details…read moreuntil it's done right and within the original estimates. This is our third project with Jeff Bryson. I will leave his contact info in comments. If you want an honest contractor, give him a call.

I am thrilled to express my utmost satisfaction with the exceptional work completed by The…read moreCarpenter's Hand. After enduring disappointment with two previous contractors, my experience with The Carpenter's Hand was nothing short of remarkable. From the initial conversation with Jeff to the final touches, their professionalism, expertise, and dedication to excellence were evident throughout every step of the process. The Carpenter's Hand not only saved the day but transformed our vision into a reality with meticulous attention to detail and unparalleled craftsmanship. Their team exhibited a level of skill and efficiency that truly set them apart. The quality of their work exceeded our expectations, and the finished result is nothing short of spectacular. Throughout the two weeks, The Carpenter's Hand demonstrated a commitment to open communication and transparent collaboration. They consistently went above and beyond to address any concerns, ensuring that the project progressed smoothly. Their ability to navigate unexpected challenges with grace and expertise was truly commendable. I wholeheartedly recommend The Carpenter's Hand to anyone seeking a reliable, skilled, and professional contractor for their home improvement projects. Their dedication to delivering outstanding results and providing a positive customer experience has undoubtedly earned them my highest praise. I am grateful to have found Jeff and his team of professionals who not only met but exceeded my expectations, turning our house into a home that we can truly be proud of. We will certainly be calling them on our next project. Warning: Be very diligent when looking for a company or someone who calls themselves a contractor in San Antonio. There are many con artists in the area.

If you want to pay for substandard work call MitchCo Foundation…read more If you want to pay for a yearly warranty call MitchCo Foundation. I am sure there are better Foundation Repair Services in San Antonio and the area.

Run, do not let this crook do work for you.We had a contract to demo the front porch and haul off…read moredebris. Frame the front porch install rock aggregate and repour concrete. For $6,000.00 with $3,000.00 down payment. I informed Ed and Melissa Mitchell that I wanted to watch the porch demo. I was told that work would start at 9:30am on Thur. Sep.12,2024. I was on site at 10:00am. The crew did not show up until 12:00pm. When they arrived they ate lunch and started work at 1:00pm. I sat in my truck, which I parked across the street, beginning at 10:00am when I arrived and watched the whole time. Instead of demoing the porch they worked on installing the 4x4 post. By around 2:30pm I became concerned that they were not demoing the porch. I called Melissa and asked what was going on and she told me Ed had decided to go another way. Ed had not come with the crew and I asked to talk to him. Melissa informed me Ed was running late, but was on his way. Edward arrived at 3:00pm. I told him I wanted to know what was going on and he informed me he just wanted to put a 4 inch cap on the porch. I told him that is not what I wanted and that was not our agreement. He then started to try and convince me that he had done it at another location and it worked out ok and that he would give me a lifetime warranty. I told him no, I wanted what we had agreed to. Ed then stated that he could have his crew start over, but he was going to lose all the man hrs. his crew had already did and that he would have to redo the four 4x4 post. He keep on telling me how good the cap was and that he would give me a lifetime warranty. I told him a lifetime warranty would not do me any good if he died or went out of business. Ed had not mentioned anything about reducing the price of $6,000.00. I stated that if he just did a cap he was going to use a lot less materials and labor and that he would have to reduce the price. He stated he could reduce it by $300.00. I stated that he would have to do a lot better than that. He then stated he could reduce it by $500.00. I told him I would have to think about it. I went inside the house and made a phone call to a friend who has some building experience and he stated he did not think the cap would hold up account the porch is hollow underneath. I went outside and told Ed I did not want the cap. Ed started the routine about how he put a cap on another porch and how well it worked and the lifetime warranty. He keeps at it until I finally agree to just the cap, but I told him he would have to reduce the price by $1000.00, which Ed agrees to. By now it is about 3:30pm and I go home. Ed stated that it was too late to pour concrete and they would leave by 5:00pm. The next morning I get up at 8:00am, I did not sleep very well account I felt I was not only talked into just a cap, but that the cap was not going to last account of the porch Ed was going to put the cap on was hallow underneath. Then I realized if Ed put a 4 inch cap on, the step would be 11 inches high. I called Melissa and told her they would have to add another step to comply with code. She said they already reduced the price by $1,000.00 and that if I wanted another step I would have to pay for it. My cousin was having some concrete work done at his house, so I called and talked to the man doing the work. I explained what was going on and did he think it was ok to put a cap on a porch that was hollow underneath. He said no, but it would be better if he looked at it. I told him I would pay him to look at it and that I could pick him up and take him to the site. I picked up Mr. Guzman who is a Master Brick Mason and took him to the site. After looking over the site, he stated that the material that was on Ed's work trailer was a light mix used for stucco. He also stated that if you were going to try and hold together a failing porch with a cap you would need 12 inches not 4. Now I feel like I have been scammed. Ed made a decision to go from what was in the contract to just a cap without so much as a phone call. We went from a complete demo and rebuild to a 4 inch cap of stucco on top of a failing porch that is hollow underneath. I called Ed and told him I no longer trusted him and I had lost all faith in him. I also told him I did not want him to do any further work. Ed's reply was that he had $3,500 invested, but he was good guy and would let the $500.00 slide. Your crew worked 4 hrs. on the Sep.12,2024 and 2-hrs on the Sep.13, 2024. You are a crook and I do not see how you sleep at night. Thank God sent an angel to lead me to Mr. Guzman before I ended up with a 4 inch stucco cap.

I am giving Integrity Roofing 2 stars. The materials used were great. But the workers were like a…read morebull in a china shop. And in dropping the heavy bundles of shingles on the roof I think they damaged them in the process. Several of the shingles installed had damage on the leading edges. When the old roof was being taken off a strip of metal fell down and hit my window. Fortunately it did not break it. In the process of removing the old roof the workers bent the metal flashing on my rain gutter on one of the inside corners. Several nails on the roof vent were not caulked. They gouged a hole in the side of my porch to install a portion of the roof. I had a strip of rain diverter at the edge of the roof where the a/c unit is that was not replaced and put back. I was told that no metal flashing was going to be used in the valley of the roof and after installation there is metal flashing exposed. They broke a branch on a bush in the front. There were several pink wrappers from the shingles left behind and twelve nails (and counting) I have picked up thus far. They left an oil stain in the driveway. Communication was non existent. And a day later is when they wanted to send a manager to do a walk through. I am still able to get up on the roof to find out what kind of poor workmanship was done. I can't imagine what other customers miss when they are not in a position to inspect their own roofs. One thing is true that the salesman told me when he initially came out. You never know what kind of work was done until years later when there is failure. I won't really know the quality of their workmanship until years later. With what is visible to me in their installation I wish I had gone with another company.

Gary from Integrity siding arrived at my home (on time) to inspect my siding which had some serious…read moreissues which I thought could be repaired. He took his time with the inspection and took a lot of pictures. When he was through, he told me that he could not make the repairs and explained to me what the builder had done incorrectly. I appreciate his advice, his honesty and the patience he displayed with my continuing to text him with all my questions. Thank you Gary for answering my questions with speed and relieving some of the stress I was feeling from having issues with a home that is only three years old. My review is based on excellent customer service!

Exceptional company! Company owner provides initial contact. Walks through your home. LISTENS to…read moreyour concerns & project desires. Workers are reliable, hardworking & skilled. They have been working together for 20+ yrs. I had an issue arise. Company assisted me w finding quality experts to remediate. Communication was excellent throughout job. End result was exceptional!​

Just perfect service. Was outstanding fence replacement and eve repair . Outstanding work and all…read morecleaned up. Personal were very courteous and friendly. Work was accomplished on time and at the rate quoted. Just outstanding company .

The job is well done. Just have to push back schedule a few…read moretimes, The result is good.

They were amazing. Helped me pick out new tiles to modernize while we were already dealing with a…read moreflood. The were fast and was able to work around our schedule very strict schedule. All in all 100% would recommend. Great final product for a great price!

remodel had several issues and this company does nit follow-up or get back with prior customers if…read moreyou're looking for a business that stands behind their work, look elsewhere. wish we would have. .

not great. miscommunication a big problem. the whole experience was odd. They seem nice enough but…read moreproject was beginning to get a little pricey. Like another $8000 more. I could not get the cabinet guy to return calls. I am sure it would have turned out just fine. I was just getting a strong visceral vibe that it wasn't right.